How to update and flash an Android phone using Kies Samsung: detailed instructions for installing and using the application. Samsung Kies - a Swiss army knife for Korean smartphones What program can you update a Samsung push-button?

Updating or flashing a phone is not the easiest task for an untrained user. We will look at this issue from all sides, give advice and all necessary information on how to use the Kies Samsung program on Android.

Why do you need to flash your phone?

Flashing a phone involves installing into the device a full range of basic programs that are necessary for its operation. This set of programs ensures interaction between the user and the device, offering him access to all its functions. Simply put, firmware is the installation of an operating system. Therefore, if you hear the expression “Reflash the device,” this is no different from the expression “Reinstall the operating system.”

Specific firmware versions are usually tied to specific models phones, however, there are exceptions. We can also conditionally classify any firmware version into two varieties:

  • Official firmware is the firmware provided by the device manufacturer. Its updating and development lies entirely on the shoulders of the official developers. New firmware versions often change the device interface, provide access to new functions, or simply eliminate various errors and shortcomings of previous versions.
  • Unofficial firmware is firmware made by independent developers and device users. It is also called “custom”. Sometimes, such firmware can give your device functions not provided by the developers. But you should always install it at your own peril and risk, since in case unofficial firmware no one can give you guarantees that everything will work well. In addition, you almost always have to update such firmware yourself.

Accordingly, the following main reasons for flashing the phone firmware can be identified:

  1. Improving the stability and performance of the device.
  2. The desire to gain access to applications that function only on new firmware.
  3. Troubleshooting and critical errors, which could have been allowed by developers on older versions.
  4. The need to get rid of some functions built into the phone's operating system, such as Google services.

In addition, sometimes phones do not support official updates to new version firmware, even if their hardware allows it. It is in such cases that unofficial versions that are based on the official ones may come in handy. They help recreate all the features of current android firmware even on older machines.

Installing unofficial firmware is completely legal, because Android is an open source system.

Possible risks

If you want to flash your phone, it's also worth being aware of all the problems you might encounter. Let's take a look at them:

How to avoid problems with firmware:

  1. Carefully study the installation instructions for the firmware version you want to install. Make sure it is compatible with your device.
  2. Fully charge your phone. If you run out of battery while flashing the firmware, it is almost guaranteed to cause serious problems.
  3. When installing the firmware via usb cable, do not touch or bend it. It is advisable not to touch the phone to prevent the connection from being lost during installation. And also make sure that the file transfer connector on your phone is working well.
  4. If you are not confident in your actions, it is better to entrust the firmware to someone who has experience in such matters.

How to use Kies Samsung to update Android

In order to update the firmware of your device using the Kies Samsung program, you need to follow these steps:

  1. Make sure your phone is fully charged and your computer has a stable, high-speed Internet connection.
  2. Save all the information that is important to you from your device's memory.
  3. Install the Kies Samsung program on your personal computer (You can download it for free from the “Support” section of the samsung.com website).
  4. Connect your device to computer USB- cable.
  5. The program will detect the current firmware version of your device and indicate the possibility of updating.
  6. You will be prompted to install the new firmware version. Click "Update" if you agree with this.
  7. You will be shown a large list of recommendations that you should read before starting the update. As soon as you are sure that you have completed them, check the appropriate box and click the “start update” button.

    At this point, the device will not appear in the connected list. Don't worry about it.

  8. Next, it will start special application to install firmware called Firmware Upgrade. It will download the firmware to your personal computer.

    After which your device will automatically switch to update mode. Android symbols will appear on the screen in the form green robot.
    Do not under any circumstances turn off your device at this point, as this may damage it.

  9. When the update download is complete, your phone will restart and the program will notify you that the update was installed successfully. You can close it by pressing the “Confirm” key.

After installing the update, you can check the functionality of your device, as well as restore data that you saved in advance. The entire update installation process can take up to half an hour.

Unofficial Android firmware

Above, we figured out how to update or install firmware that is officially supported by your phone. But how can you install the firmware that you want, and not the one that the program offers? To do this, you need to understand how exactly the program finds out whether there is a firmware update for a device connected to a personal computer.

Each phone has a so-called product code (ProductCode), which in encrypted form stores data about the current phone model, as well as the country and operator cellular communication. It is based on this code, as well as the current firmware version, that the Kies Samsung program offers (or does not offer) certain firmware versions for your device.

In this case, records about the code are saved in the registry of your computer and then taken from there in order to check the emergence of new versions of the firmware of your device. Therefore, all we need is to replace the entries in the registry with the ones we need to install custom firmware.

  1. First, you will need an old version of the program, up to version 1.5.3.10103.100. If you have a newer version installed, you should uninstall it, clear the registry entries and then download old version, for example, here.
  2. To prevent the program from updating itself, you need to change the registry entries about its current version. Find out the number latest version program and replace with it the value that is located along the registry path “LocalVer” = “1.5.3.10103.100”
  3. We launch the program and connect the phone to the personal computer.
  4. We launch the registry and look for the path HKEY_CURRENT_USER\Software\Samsung\Kies\DeviceDB.
  5. Open the directories (1, 2, 3, etc.) and look for information about the firmware version in them. It is written as follows: GT-I9000HKDH3G, where the last three characters indicate the country and operator code. Examples of what you need to find: I9000OXAJF3/I9000XXJF3, etc.
  6. Change the keys in this directory to the ones you need. They may be indicated where you download the firmware, or you can select them yourself using the country table.
  7. After which you can launch the program and update. The ProductCode of your device will be changed and the desired firmware will be installed.

Additional features of the Kies program

If you have any problems or you urgently need to disconnect your phone from your personal computer, you can use the “Emergency Firmware Recovery” function, which is available in the same program.

To do this, follow these steps:

  1. Close Kies Samsung and then launch it again.
  2. Remove the battery from your device and reinsert it.
  3. If the message “Emergency firmware recovery” appears, then you can proceed to step 5.
  4. If such a message does not appear, click on the “Tools” button and select “Emergency firmware recovery”.
  5. Select from the list the device for which you need to make disaster recovery firmware.
  6. From the list provided, select your device for which you need to perform disaster recovery.
  7. Afterwards, the program plugin will be updated and the update will begin directly downloading to your device.
  8. Pay close attention to the messages that appear on the program screen. Follow all instructions.
  9. After the update is complete, a message will appear on the screen indicating the current firmware version.

Video: Android update

If you need to restore your phone's warranty after installing unofficial firmware, you can always install the official one through Kies Samsung and the warranty will be restored.

Data synchronization

Perhaps before flashing your phone, you will want to save data from it. Using the Kies Samsung program, you can easily do this by transferring music, contacts and all the necessary files to your new device. To do this you need:

  1. Select the type of files you want to transfer.
  2. Click the “add file” button in accordance with the selected file type. For example, for music this would be the “add music file” button.
  3. When the firmware update is complete, all you have to do is click “Transfer to Device” and all the files you selected will be returned to your phone.

What to do if the program does not see the connected phone

It happens that you installed a program and connected your phone to a personal computer, but it is not recognized by it. In this case, follow these simple steps:

  • Check USB ports and phone connector. They must function stably.
  • Check your personal computer and phone for viruses.
  • Update your hardware drivers.
  • Restart the program.
  • Unplug and plug back the cable from your phone.
  • Make sure that you are not using a “gray” phone, but one officially purchased in your country.

If the problem has not been resolved and the program still does not detect the phone, despite the fact that it is recognized by the computer, then the problem is in the program itself. In this case, you need to completely reinstall it.

  1. Remove the program from your personal computer by using any service to install and remove programs.
  2. Clean the registry to ensure the removal is as complete as possible. You can use programs like CCleaner.
  3. Restart your computer and install the program again, after making sure that you are using the current version downloaded from the official Samsung website.
  4. "Run as administrator" installation file may also help solve the problem.

Firmware for a “gray” phone via Kies Samsung

Samsung Kies cannot recognize unofficial hardware that is brought into the country without prior registration. In this case, the firmware will not be possible. Luckily, there is a simple solution to this problem:

  1. On your device, dial *#06#. This way you will know your International Mobile Equipment Identity (IMEI).
  2. Then, enter this identifier into the request *#272*IMEI# in place of the corresponding characters.
  3. A menu will open where you can replace the country of your device with any other. For Russia, enter SER.
  4. Reboot your device.
  5. Now your phone will be recognized as official, which means it can be easily updated through the Kies Samsung program.

Additional software features

Current versions of the Kies Samsing program also have a number of additional features for the convenience of users. For example:

  • Supports MAC computers.
  • Allows you to connect your device via Wi-Fi.
  • Automatically notify about new firmware versions for your devices.

We studied the main features of the Kies Samsung program and learned how to update the phone's firmware with its help. We also figured out how to restore the device’s operation if problems arise during the firmware installation.

Nothing in our world is perfect, and therefore, when buying the most modern equipment, after some time it is replaced by more advanced models. In this sense, Samsung was no exception. To extend the technical relevance of previously released television models, the company makes it possible to use Evolution Kit hardware modules or offers a firmware update Samsung TV via the Internet or USB port.

Evolution Kit is only valid for flagship models ES7500 series and higher, and E8000 series PDP TVs. However, this method involves additional costs, but in return it takes your model to a new level functionality and technical solutions without replacing the TV with a model from the new line.

In addition, the developers have provided a software update on Samsung TVs, which makes it possible to correct errors made in previous versions firmware and add certain functionality to previously released models.

It should be noted that the Evolution Kit module updates the hardware (for example, increases processor performance) and software components of the device, and software updates do not affect physical components. Some Evolution Kit modules have already been discontinued, but the firmware update is still relevant to this day.

As I said above, you can update the TV firmware via the Internet directly from the servers Samsung, and with USB help- flash drives after downloading the latest version of the software from the official website.

I do not recommend using the “Update in standby mode” (auto-update) function, which allows you to set a time range to check the availability of the latest software for your TV model on Samsung servers. The fact is that:

  1. Using this function, the firmware may not install correctly, which in turn will inevitably lead to malfunctions of the TV. In some cases, the problem can only be solved by replacing the motherboard.
  2. According to the set auto-update interval, the TV will communicate via the Internet with the company’s servers. There is no guarantee that TV will establish a connection during the day and therefore may be observed spontaneous switching on TV at different times of the day.
  3. If during the update the firmware file turns out to be too large, the function will not be able to download and install new software and the TV may freeze.
  4. When updating the firmware via Wi-Fi or LAN cable, there is a high probability of the connection being lost, which may adversely affect the operation of the TV.

That is why I recommend disabling this function and updating the TV software via USB. To disable this option, you need to go to “Menu” - “Support” - “Software Update” - “Update in mode. standby" (Auto-update) - "Off". It must be said that latest version The firmware appears on the company’s servers a little earlier and only then is it posted on the website.

Firmware update on Samsung TVs via USB.

The first thing you need to do is go to the official Samsung website and find your TV model. To speed up the process, enter your TV model into the search bar. For example, let's enter the TV model UE40H6240AK.

After this, a page with the manual and software for this model will open. Click on the first item “Built-in software” and you will be taken to a page with technical description models.

Here we need to find and download update file (USB type). Before you start downloading new firmware make sure you really need it. Compare the current version number (already installed) on the TV with that posted on the official website.

To do this, on the TV, go to “Menu” - “Support” - “Software Update”.

You can also see the version if you go to “Support” - “Contact Samsung”.

If the version offered for download on the official website has a higher number, then it makes sense to download and install new software on the TV. Pay attention to the language present in the update package on the site. There are two update files available here with multilingual and Russian language. By the way, they differ only in this and there is no other difference between them.

Only after this, proceed to download the firmware onto a clean and pre-formatted USB drive in FAT32 format. To start downloading the “fresh” software to your computer, left-click on the file. Then format the USB flash drive and close all programs. If or you do not know how to format it, follow the link provided.

Double-click on the firmware file to start unpacking, and if at the same time the security system notifies and asks: “Unable to verify the publisher. Do you really want to run this program?”, then uncheck the “Always ask when opening this file” checkbox and click the “Run” button.

A new window will ask you to extract the firmware package to a USB drive. Specify the location of the flash drive and click “Extract”. Once unpacking is complete, remove the media from your computer and insert it into the TV's USB port.

To start the update software, go to “Menu” - “Support” - “Software Update”, item “USB Software” (for D, E-series) - “Ok” (for F, H, J series - “Update now”). The TV will poll the media for the presence of software and ask you to confirm the update (for the F or E series with the presence of KIT, the line “Update via USB” will appear). Proceed to update the firmware. Do not remove the USB storage device or turn off the TV during the installation process.

Flashing gadgets - especially expensive smartphones and Samsung tablets starting with the Galaxy line - you can do it in different ways, but it’s much safer to use Kies - a service that will help you flash and update your device on Android. This is what we will talk about.

Why and how phones, smartphones and tablets are flashed

Before rushing to the coveted firmware, familiarize yourself with the pros and cons of firmware and device updates.

What you need to know

Reasons for flashing devices:

  • a huge number of pre-installed and standard applications that take away performance resources, free disk space and battery energy;
  • desire to use engineering menu and others hidden possibilities devices disabled by the manufacturer;
  • the desire to try different official and “custom” firmware of the same platform;
  • the desire to “hide” from tracking by services collecting information about the user;
  • participation in development and testing third party programs for mobile devices.
  • Disadvantages of self-firmware:

  • loss of warranty;
  • disabling the device (“bricking”), leading to software repair the gadget in the service center exclusively at your own expense during the warranty period;
  • errors when launching some applications;
  • non-functioning hardware unit or component in the device - for example, inadequate operation of GPS, Bluetooth, etc.;
  • rapid battery drain (processes responsible for both discharge control at the Android level and others that consume more resources than expected).
  • Rules that will be useful when flashing Android devices

  • It is best to flash the device from a laptop that has a working and fully charged battery.
  • The smartphone or tablet being flashed or updated must be fully charged and the battery must not be worn out.
  • Firmware is most often carried out via cable - take care of its reliability.
  • The USB ports on the PC must be functional and functional.
  • The computer must have adequate speed and performance; it should not be running dozens of applications. If an upgrade is required, change the processor and modules random access memory.
  • It is not allowed to flash a PC on which viruses and adware are running - at any time they can affect performance, and the firmware process can stall or “crash” in the most interesting place, in addition, viruses can “infect” the device.
  • It is advisable to flash the device from a PC on which Windows has just been reinstalled and no software has been installed other than the chipset drivers and the flash driver. The point is that while Windows registry not cluttered with application programs, operating system works like a perfectly cleaned and oiled mechanism.
  • Drivers for Samsung devices are required - they are available on the company's website. Without them, firmware from a PC will not work.
  • How to flash and update Samsung gadgets through the Kies service

    Before starting the firmware via Kies, check the following.

  • Antiviruses and Firewall software are disabled, or better yet, uninstalled or not yet installed.
  • The Kies version is the latest.
  • The smartphone or tablet is connected directly to the USB port - and not through USB-Hub devices.
  • You have a high-speed and stable Internet channel - that is, there are no constant disconnects.
  • It is important to remember the following:

  • when flashing the firmware both through Kies and through the Odin program, your guarantee will survive - the Odin application was originally created by Samsung developers;
  • in case of opening Root access on your gadget and the subsequent Unroot procedure (cancellation of Root privileges), feel free to contact the service center if problems arise;
  • If you first installed a “custom” version of Android through Odin - and then returned the licensed version using Kies, and even waited for the next Android update and updated the firmware using Kies again, then the warranty will remain intact.
  • Android firmware update via Samsung Kies

    This is the action plan.

  • Connect the gadget to your computer and launch the Kies application. It will inform you that an update has been released and offer to download it.
  • When you click on the “Update” button, a confirmation message will appear as part of the developers’ public offer.
  • After confirming the developers' offer, the Kies program will download the firmware.
  • After the download is complete, the transfer of the new code to mobile device.
  • Attention! The first half minute of transferring firmware files to a smartphone or tablet is especially important! If at this stage the cable breaks or falls out of the port, the Kies itself “flies off” or the PC turns off spontaneously - you are guaranteed to receive a “corpse” that can only be restored at a Samsung service center.
  • The firmware of the mobile device has been successfully completed. Standard and pre-installed applications and Android components, officially supplied for Samsung smartphones and tablets, will be in their place. The only thing missing will be Android contacts and bookmarks.

    Disaster recovery - how to use the functionality

    If when updating Android versions a failure occurred, Kies has an emergency firmware recovery tool in stock for this case.

  • Launch Kies and go to the Android software update tab on your gadget. All actions are performed on a PC.
  • Select your device from the list. Kies will prompt you with a recovery code. Attention! If you have not received your emergency recovery code Android firmware- it will be impossible.
  • Enter it and click on the “Restore” button. Your Samsung device will restart into recovery mode.
  • What to do if the program did not detect your gadget

    Below are the reasons why a connected Samsung smartphone or tablet is not available in the Samsung Kies program.

  • The Samsung USB cable is damaged. Reconnect the broken wires. Replace the cable if the insulation is damaged. Fake cables, made with violations of manufacturing technology, often fail - a sign is the manufacturer's savings on both the conductor (copper) and insulation. If an additional USB extension cable is used (the gadget is located far from the PC), also check its serviceability. The total length of USB cables should not exceed 3 m.
  • The USB port on the computer is faulty. Connect the device to a different port. The cause of a malfunction of the USB port, in turn, may be: contamination of the current-carrying contacts, a violation of their “springiness” (they are bent from constant, frequent use for several years); careless handling of oneself USB connector, frequent power short-circuits (+/-5V) due to damage to the outer sheath of the cable or the insulation of the wires themselves, leading to USB controller the PC is out of order; not connected to motherboard port during the last laptop repair or system unit PC. USB software violations can be: damage system files Windows, PC and Samsung chipset drivers or their incorrect installation, system infection Windows viruses, installation of untested programs, frequent installation of new programs. Check everything!
  • You are using a Samsung gadget that has just been “killed” by an interrupted firmware or failed Android update. Contact Samsung service, Android Shop or a similar service center.
  • Outdated version of Kies. Update the application.
  • Not installed USB drivers and Samsung devices. You installed the Kies application prematurely, forgetting about the main thing, without which you can control your smartphone or Samsung tablet impossible. Remove Kies. First, figure out how the drivers work, then reinstall Kies.
  • The microUSB port on the device itself does not work. Clean it from dust and grains that have fallen into the connector. If this does not help, contact the service center. The worst alternative is to update the Android version without a USB cable - installing a new version of Android via a memory card, downloading the update via Bluetooth or local network Wi-Fi, downloading from the Internet directly, without a PC or Kies program. But not all of these methods may work - for example, installation from an SD card requires the ClockWorkMod Recovery software console on the device. There's some tinkering to be done.
  • If the drivers are installed, everything is fine and should work, but Kies is being tricky - try the alternative Odin application.
  • Debugging mode is enabled on your smartphone or tablet. Give the command: “Settings - Applications - Development - USB Debugging", turn off the debugging function. This feature is intended for developers and testers Android applications, may prevent Kies from detecting your tablet.
  • You ignored the confirmation request for connecting the gadget to the computer via USB, usually displayed by Android on the device’s display. Please confirm this request.
  • Other Kies features

    The tools of the Kies application are the same as those of similar “combines” from the world’s leading manufacturers (Nokia PC Suite, iTunes and similar) and include the following functions:

  • wireless communication via Wi-Fi and Bluetooth: file sharing and Internet access;
  • synchronization of contacts, calendars, notes and messages;
  • access to Samsung media library, synchronization of music and video;
  • app store Samsung Apps;
  • backup.
  • Pairing your device and computer via Wi-Fi

    To establish a network connection via Wi-Fi, do the following. Taken as an example Windows version 7.

  • Open Network and Sharing Center.
  • Click on "Edit" Extra options public access" Switch the Network Discovery switch to the Enable Network Discovery position.
  • Return to the "Network and Sharing Center" and go to "Change adapter settings" - this is the network folder Windows connections. Select your Wi-Fi connection and open its properties.
  • Stop sharing your Internet connection on Wi-Fi.
  • Run " Windows Firewall"(it is located in the "Control Panel"). Go to Allow programs to run through Windows Firewall.
  • Allow the launch and activation of wireless mobile devices.
  • Check the SSDP Discovery and Generic PnP Device Host services - they should be running.
  • Stop the Internet Connection Sharing service.
  • Setting up access to a Samsung gadget at the level Windows systems finished. Go to the settings on the gadget itself, select the “Kies over Wi-Fi” component, select your PC and give the command to connect. The PC will request the mobile device from which it will be accessed.
  • Congratulations! Wi-Fi connection installed. His throughput- 11–150 Mbps - more than enough to share files and synchronize your personal data. Only “home” (wired) Internet can compete with such speed. USB speed is, of course, faster, and it’s easier to use - but “wireless” will free you from the USB cable, and the coverage area will be throughout the entire apartment.

    The Kies app needs high performance and PC performance - work without freezes is guaranteed only with 4 GB of RAM and a processor with 4 cores, the frequency of which is 2 GHz. This kind of computer is not cheap. The program takes up at least 500 MB of disk space. The screen resolution is at least 1024*768, otherwise the windows will “fall out” off the screen. Windows 7 is recommended - the Kies application will also work with Windows XP, but there may be errors at the level of system DLLs, which will not be present in the XP version.

    Samsung Kies also works with iTunes libraries and syncs with the player Windows Media. There is support for file sharing and Internet access via Bluetooth, work with the AlLShare service, and DLNA support. If it were not for resource gluttony, it reliably won the hearts of almost all people who prefer Samsung smartphones and tablets.

    Video: overview of the functionality of the Samsung Kies application

    Samsung Kies, despite the apparent difficulties, is a fairly rich application for Samsung gadgets. It will serve as a worthy replacement for the Odin application - it is actually a kind of Samsung Mobile PC Suite out of the box. Enjoy your work!

    Updating or flashing a phone is, at first glance, not an easy task. Especially for a person who is faced with such a need for the first time. What are the advantages and disadvantages of flashing Android phone firmware? How to quickly update and flash your device? What is Kies Samsung and how to use it? We'll figure this out together right now.

    Firmware is special hardware settings and software that are located in the phone's flash memory. Phone firmware is needed to install new software, fix software glitches and protect the phone from hacking.

    Firmware advantages:

    • getting rid of “glitches”, problems, work slowdown;
    • improved performance and battery life;
    • the ability to install a more modern, beautiful design;
    • improving speaker volume;
    • signal improvement;
    • installation of an additional language pack;
    • support for new headsets.

    The disadvantages of the firmware include the complete inoperability of the phone or its individual functions in the event of an incorrect procedure.

    If you flashed the device's firmware yourself, the manufacturer will not be able to replace it. If you doubt the need for firmware, it is better to contact a service center.

    How to update and flash your phone yourself using Samsung Kies

    Let's talk in more detail about the Samsung Kies program and its capabilities.

    What is Samsung Kies

    Samsung Kies is a multifunctional program for working with your phone's data. It allows phones and tablets to interact with personal computer. The program is available for free download on the official Samsung website. It is quite easy to install and use, so understanding it will not be difficult for an inexperienced user.

    Samsung Kies supports the following Samsung devices: Corby Pro GT-B5310, Wave, Galaxy Ace, Omnia II, Jet Ultra Edition, Galaxy Portal, Omnia Lite, Omnia Pro, Galaxy S, Galaxy S II, Galaxy Tab, Galaxy Gio, i8910HD, C6625, GALAXY 3 GT-i5801, Galaxy Europa GT-i5500, GALAXY Mini GT-S5570, S5230, Sidekick 4G, Champ Camera 3303.

    To work with the program, you just need to download it for free from the official Samsung website and install it on your PC. After that, feel free to connect your phone or tablet to your computer and enjoy it to your health.

    To avoid unnecessary problems while working with the program, remember the main rules:

    • do not disconnect the device and PC;
    • do not use the device while it is connected to the computer: do not receive calls, SMS, do not use the Internet;
    • do not remove the battery from the device;
    • do not pull out the USB.

    In addition, Samsung Kies has some other useful features:

    • editing contacts: can be viewed address book phone and SIM card, add, change and delete contacts;
    • store: the program offers online work with Samsung Apps and Podcast Channel (you can work without connecting the device to a computer);
    • synchronization with Google, Yahoo, Windows and Outlook.

    How to update your phone using Samsung Kies

    To update your phone, you need to follow these steps:

    1. Open Samsung Kies on your computer.
    2. Connect your phone to your computer.
    3. When a connection is established, the program will automatically notify you of the new firmware version. All you need to do is confirm the update.

    Video: instructions for updating software using Samsung Kies

    How to flash your phone using Samsung Kies

    To flash your phone, follow the instructions:


    If the update process takes a long time, disconnecting the phone from the PC may render it inoperative. If this does happen, run an emergency firmware recovery in the Samsung Kies program.

    Video: instructions for self-firmware using Samsung Kies

    What to do if the program does not see the phone

    If it happens that you installed the program, but it does not see the phone connected to the PC, try the following:

    Video: instructions for troubleshooting problems when working with Samsung Kies

    Kies Samsung - multifunctional useful program. It allows you to comfortably interact with data on your smartphone, update software and firmware of the device. As you have already seen, working with it is quite simple. Therefore, there should not be any special difficulties. If you still doubt your abilities, it is better to seek advice from the customer service, where they will definitely help you!