Google and YouTube don't work. YouTube and Google Play do not work on Android via Wi-Fi. There is no internet connection, or check your network connection

Android is one of the most popular mobile OS in the world. In recent years it has been different high level stability, optimization and functionality. But even the most well-developed product is not able to get rid of glitches. One of these problems is that YouTube does not work on Android. In case of an error, there is no need to panic, delete settings or run to service center. The problem can be solved with several simple methods.

You can find out why YouTube does not work for watching videos on a tablet or phone by analyzing the behavior of the system and possible reasons:

  1. Updates are one of the most common ailments. If the utility stops working correctly after downloading changes to program code Software, then there is a high probability that the reason lies precisely in them. Sometimes when starting YouTube I get an error. The whole point is that the developers also make inaccuracies. They may not handle compatibility correctly, causing the device to not interact with the utility. The system does not understand how to correctly reproduce information and crashes.
  2. A cache is a database of temporary files that sometimes simply clog up the OS (they must be deleted in a timely manner). It may cause an error when starting YouTube. Any OS interacts with the cache, but if its size becomes too large, then unnecessary files They just interfere with work. The utility is not capable of processing large amounts of information at once (some of it is unnecessary) and generates an error. Also, YouTube can take a lot of effort to read information, while an exact time is allotted for launching (at the end of it, the program closes).
  3. Loading random access memory– another application prevents the system from functioning stably, taking all resources for itself. Often in this situation we are talking about viruses or other malware.


Spproblem solvers

In such a situation, the main thing is not to panic, running around asking what to do. The problem with YouTube not working is not critical and can be easily solved in a few steps, after which you can safely continue watching videos on your tablet or phone.

Clearing data in the application

If you find a problem, try clearing the cache and removing interfering files that load Google Play services.

  • Go to the system settings menu and find the “Applications” line.
  • Open full list all programs by tapping “All” at the top of the display.
  • Among the utilities, find YouTube.
  • Click on it.
  • A detailed menu for working with program data will open.
  • Scroll further and find the words “Clear cache” (the procedure is instant, but on weaker devices it can take a long time, especially if a large amount of information has accumulated in the program).
  • Scroll up and tap on the “Erase data” line.
  • Try logging into YouTube; if that doesn’t work, reboot your phone. If not, it's not a cache issue.

Complete reinstallation of the application

If clearing data does not help, you need to completely remove the application and that’s it. Latest updates. Process:

  1. Go to "Applications" in the settings section.
  2. Find YouTube.
  3. Click delete.
  4. Restart your phone and download the service again.

In such a situation, all versions of the program that have been updated during use are deleted.

Reset to factory settings

This method will delete all data and programs already downloaded to the smartphone. It is recommended to first create system backup and copy all photos and important files to a separate medium.

Method number 1:

  • Go to Settings and open Backup & Reset.
  • Find the Reset tab. After opening, the built-in service for deleting information will open.
  • Afterwards the device will reboot, and you will need to log in again. Google account and download the program to the device (you can use a backup).

Method number 2 - android recovery:

  • Turn off the device and simultaneously press the “Home – Power – Volume up” keys or simply “Power – Volume” (if there is no “Home”).
  • Once the screen is activated, release "Power" but hold the others for another 10-20 seconds.
  • Use the Volume buttons to select “Wipe data/factory reset”, and Power to select.
  • Follow further instructions.

WITH operating system Andoird needs to behave carefully.

Rooted phone

This may be the reason; sometimes changing files leads to failures. Need to reinstall. Remove the application from the Market and download the regular one apk file from a third-party (reliable) source (open the settings and in “Security” check “install from other sources”).

Check for updates - they may fix the problem. Another reason is Android itself. Perhaps the developers have released an additional patch to fix the “illnesses” of your version - update the system.

Check the reviews under the program in the Market. If there are many complaints in the comments about a similar situation, then there is only one way out - to wait.

Conclusion

Google is a huge company that, even if it makes mistakes, fixes them quite rarely and quickly. Try to solve the problem using one of the above methods; if it doesn’t work, then the problem is either in the phone itself (failure) or in the developer.

Video

Do you open the Google app for watching YouTube videos on your smartphone, but the system gives you a notification that there is an error in the app?

Don’t panic and immediately delete the program or take the device to a service center. There are several ways to solve the problem.

When an error occurs on Android and the YouTube application does not work, then, first of all, you can try clearing the cache and deleting unnecessary data.

Complete reinstallation of the application

Let's say that the method described above did not help. In this case, we recommend completely uninstalling the application through the item in the settings or through the program Google Play. It doesn’t matter how, the main thing is to erase it completely.

Is the problem still happening? Go to extreme measures!

Reset to factory settings

If the system still writes that an error occurred in the application, resetting the settings cannot be avoided! Unfortunately, this method will affect not only one program, but also all the data stored on your smartphone. We recommend that you save all important information, copy photos, videos, copy contacts if they were previously saved in your phone memory.

You need to understand that a reset will delete everything, as if you had just purchased a smartphone in a store.

What if you have a rooted phone?

If you have root rights on your smartphone, and you still don’t understand why YouTube doesn’t work, then the problem is most likely in these rights. Often, users with rooted devices face this problem.

In your case, you just need to remove the standard official application from your phone and download YouTube to Android as apk applications from a third-party but trusted site, for example, 4pda or apkmirror. Just in case, check it with an antivirus. Even a computer program will do.

It says there was an error in the application and the window does not close

Another one possible problem- this is the appearance of an error, as a result of which the user cannot do absolutely anything! That is, you cannot go into settings or any other application, you cannot press the “Back” key, or go to the menu.

First try restarting your smartphone. If everything works correctly, then go back to the program in which the error occurs and try to resume it. Appears? Then restart your smartphone again and do all the steps we described above.

If the smartphone cannot be turned off or rebooted, you will have to do recovery. Read this in our separate article so as not to accidentally “kill” your phone.

In very rare cases, all the operations that we have described will not have to be performed. You may want to first check to see if you have the latest version of the program that is causing this issue. Just go to Google service Play and see if there are updates. If yes, then update.

Another one possible reason— version of your Android. Perhaps some kind of patch has been released for it that fixes most of the problems and vulnerabilities. In this case, be sure to update to latest version and update your smartphone.

Sometimes users encounter a problem when YouTube does not work on Android - the application does not start, it starts but crashes with an error, videos do not play or they do not load well, although the Internet speed is good and other similar things happen.

Such phenomena can appear both on the phone and on the tablet, when connected via WiFi or when working with regular mobile internet. No matter how the problem with YouTube not working on Android manifests itself, the reasons for its occurrence are almost always the same.

Why is this happening

The most common cause of YouTube not working on Android is updates. If YouTube stopped working after the update occurred, then this is exactly the reason. In this case, most often no error appears, and the application simply crashes.

Although it is possible that there may be some kind of error, this is extremely rare. The fact is that the update may not be done correctly, causing compatibility issues. And if the operating system does not know how to work with new information, it will not launch anything.

The second reason for this problem may be hidden in the cache. This is temporary data that clogs up the system if not deleted. Any operating system has some kind of cache, and if you don’t do anything with it, it will definitely fill the system with garbage.

In our case, there may be too much of this cache, and the system simply will not have time to process it or will process it for a very long time, to the point that it will crash altogether due to the fact that there is some kind of time limit on loading. It may also be that the system "realizes" its inability to process the entire cache and simply will not start YouTube app on your phone or tablet.

Finally, the third reason is that some other information that relates to this application is loading it too much or is simply affecting it badly. So this information may contain viruses or something else that the system will not be able to process at all, so, again, it will simply turn off or some kind of error will appear.

It happens that YouTube stops working immediately after downloading or watching a video. This means that the reason is definitely in it and it is precisely this that needs to be simply removed. However, deleting all other data will also not hurt, because it is impossible to say for sure that the reason is in this or that file.

So now we know why the YouTube app may not work on Android. Now let's look at how this problem is solved.

Solution

In fact, there are only two ways to solve this problem. The first one is to delete updates, cache and other data related to this application.

This is done as follows:

  • First you need to open the settings and find there an item called “Applications”.

  • Now you should go to the “Application Manager”.

  • In the list of applications you need to find Youtube and click on it.

  • The user will see the page this application. Actually, there are all the necessary buttons in order to perform the actions we need. First you need to click on the inscription “Memory”, highlighted in green in Figure 4. In the menu that opens, by pressing the appropriate buttons shown in Figure 5, the user will delete the cache and other data that may prevent the system from working normally. And if you click on options (this item is highlighted in red in Figure No. 4), a menu will appear consisting of only one item - “Uninstall updates.” By clicking on it, the latest updates will be removed and the application will return to the state it was in before the update.

Important: All actions within the framework of the above instructions were performed on a device with operating Android system 6.0.1. Earlier versions will most likely not have a task manager. That is, when you open the “Applications” item, a list of all available applications will immediately be displayed. Otherwise the process is the same.

If all of the above does not help, you can also try reinstalling the application. To do this, you need to delete it, then download it again from PlayMarket and install it. It is best to do this via WiFi, as the application is quite heavy. To remove YouTube, it is best to use Clean program Master.

Below you can see instructions for deleting the cache, other data and updating to more old version Android.