Correspondence with the Beeline operator. How to contact the beeline operator directly. Free short number

Many subscribers of cellular companies often have problems that they are not able to solve on their own. For such cases, all cellular companies have specialized opportunities that allow subscribers to receive advice from support center employees without payment. The Beeline cellular network also raises many questions about work cellular communication.

Therefore, it will not be superfluous to understand the question of how to contact the Beeline operator and consider all existing methods.

Consultation with the specialists of the technical center of the cellular network may be required for various reasons: problems with cellular communication, receiving Internet traffic, clarifying the parameters of the new tariff, etc. Only a company employee will be able to give qualified advice, give correct and complete information. The hotline of VimpelCom operates around the clock, communication with the operator is provided through various services and services, which we will consider today.

Short service number

The easiest way, which does not require payment, is a call on a short phone number of the cellular network. From my mobile phone you need to dial 0611, after that you will be answered by an answering machine technical support. Then proceed in this order:

1. Listen to an automatic informer that prompts you to use the buttons on the phone keypad corresponding to the answers to certain questions.
2. If your problem is extraordinary, and does not apply to the indicated points, then no numbers need to be pressed.
3. Next, you will be transferred to a conversation with an operator who will be able to answer any questions regarding the operation of the cellular network.

This service is not very fast, so be prepared for a long wait to be connected to a specialist. If, while listening to the answering machine, you want to go back and listen to the prompts again, you should press:

1. • "asterisk" - to return to the main menu;
   • the "pound" icon - to listen to the previous answering machine message;
   • the number "9" - for callback listening to all consultations.

Callback order

It often happens that the subscriber cannot directly contact the technical support employee due to his heavy workload. Therefore, the company provided for the possibility of leaving a request by the subscriber, with a request to make a callback, at a time when the dispatcher is free. To do this, you need to call 0611, hear the voice of the answering machine and press the number "1". The “we will call you back” service will be activated.

However, it is only valid if all employees are currently busy. If you have access to the world "web", then on the official Internet resource there is another way to contact the operator. There you can place an order to make a callback using the contact form. It must indicate email, your phone number, and your first and last name.

The comment column indicates the problem you want to solve. This is done to expedite your consultation. This callback method is not the fastest when compared to calling a short number.

Call to federal number

The support center number discussed above is only available by calling installed sim Beeline card. If you need to quickly get in touch with the operator from a landline phone, or from a mobile gadget of another network, then there is a list emergency numbers to get advice from a VimpelCom specialist:

• if you need to set up a Wi-Fi network or the Internet from a mobile phone, then call the number +7-800-7002111;
• to solve the problem of installing the program and correct operation Beeline modem, call +7-800-7000611;
• satellite TV, landline home phone or the Internet can be set up by contacting the operator by number +7-800-7008000;
• you can consult with a live Beeline operator for help setting up your smartphone to access the global network, you can call a free phone +7-800-1234567.

All phones of the support center operate around the clock, making it possible to contact a Beeline specialist directly, without a break for lunch or days off. It is not possible to call any specific customer office. Therefore, all emerging problems must be solved only by contacting the call center. It is also impossible to connect with an operator without an answering machine. The company does not provide numbers for direct connection.

Sending a question by email

When you have a non-urgent question, you can ask a question to a support center consultant via e-mail. If you have problems with the operation of cellular communications, USB modem or mobile traffic, then the letter can be sent by mail otvet @ beeline. ru.

Wi-Fi connection issues can be sent to support @ beelinewifi. ru. Get answers if needed various services and options related to home use: television, home phone, Internet by wire, that is, the ability to send a letter to internet @ beeline. ru.

Communication by city telephone

Sometimes it happens that the smartphone is broken, and apart from the home phone, there is nothing in the house. In such situations help desk operator is available to subscribers by landline phone +7-812-7406000 . In this case, a conversation with a company employee is carried out in the same way as when calling from a mobile device.

First you need to listen to the automatic informer, then select the required number to press, or wait for a connection with the operator. You can make calls from your home set to the federal numbers described above.

How to contact a specialist directly

The VimpelCom company tries to solve customer problems without direct contact with operators, through the official Internet resource, by phone with an answering machine, using online instructions etc. This is done in order to unload them from the numerous challenges associated with simple questions.

The subscriber department of the company receives such a load that is difficult to handle. Subscribers often receive questions that the automatic informant cannot solve. To avoid contacting the service office and not wasting time on this, you should familiarize yourself with the methods of contacting a network consultant directly.

SMS message service

There is a method by which you can send a request to a support center specialist in the form of an SMS message to the short phone number 0611 or 0622, depending on the region. The network consultant will call you to help you solve problems.

Please note that this service does not work around the clock, but from 7.00 to 1.00 at night, focusing on Moscow.

Chat with a consultant

Another way to quickly communicate with the operator of the company is communication by correspondence, which is organized cellular network for the convenience of subscribers in solving various issues and problems. To do this, go to the official Beeline Internet resource on the contact page. It has a window named as "Chat with a specialist".

You need to click on it, a special contact form will open. It is an online technical support organized by the type of chat, that is, correspondence with a specialist via text messages. This form will require you to enter your details in order to communicate with a specialist. When entering a question, the answer usually comes quickly, sometimes you need to wait about 2-3 minutes.

Communication with the operator via Whatsapp

This mobile application has become widely used by cellular users. Therefore, VimpelCom provides such an opportunity to communicate with the operator via Whatsapp. To start communication with the support service, you need to add the number +7-968-6000611 to the existing contact list.

Then you can start a correspondence with the operator, or end the conversation at any time. This number does not provide the possibility of a voice call, so you should not try to call a specialist for a conversation. The cost of such a service is determined by the rules mobile application in every region. To pay for communication, apply mobile traffic the Internet.

How to contact the operator in roaming

The next option is to contact a Beeline specialist while roaming. It is usually used during holidays, traveling in Russia or foreign countries. If you are outside home network, then contacting a specialist is not so easy, and often even impossible.

But Beeline has provided such an opportunity for its customers. To do this, there is a special phone that makes it possible to ask questions to the consultant even when you are in another state. However, for this you need to use your mobile gadget.

Communication with the operator is not provided from the "city" device. Let's figure out how to contact the support center from a mobile device. Dial the phone +7-495-9748888 on it (number dialing must be 10 digits), then wait for an answer from a specialist. In this case, the wait is not as long as when you are on your home network. The operator can indicate your problems or incomprehensible questions for you.

A call to the operator will cost you free of charge if your mobile phone has SIM card Beeline. If you are in national roaming, that is, within the country, but in another region, then you can call the usual numbers described above - +7-800-7000611, or 0611.

Communication through the Personal Account

In order to be able to quickly contact the support center and resolve an urgent issue, the subscriber can register in the Beeline Personal Account. This procedure is quite fast. It is only necessary to find the necessary section on the company's website, click on the necessary link, enter your number or personal account, as well as a password.

If you are registering for the first time, then it is possible to get a temporary password by sending a request with the USSD command - * 110 * 9 #, then click on "call. Wait for a response notification, which will contain the login and password for your Personal Account. Enter this information in the authorization column and go to your page.

Several useful data are available at the top of the page, for example, the "Help and Feedback" block. By going to the "Support Service" tab, it is possible to specify your question in detail, which will subsequently be registered and taken into processing. In a short time, an exhaustive answer will be sent to your e-mail with different ways problem solving.

functionality Personal account can be used from your smartphone or home computer. If you have a tablet, then it is also suitable for this case. The main thing is that this device has access to the world "web".

Alternative methods of communication

If you do not have access to mobile device, but you need to contact the operator, you can use some alternative methods that will help you quickly get valuable advice from the center employee.

In addition to all the methods discussed above, the following options are available:

1. Can be used feedback on the company's Internet resource, which is called "Electronic Assistant". The "Ask a question" link to access this service is located at the top right of the site. Ask questions to the operator, and get a comprehensive answer.
2. There is another, less common method that almost no one uses, but it still works. For this, on a regular free phone +7-800-7000611 you need to call from a mobile phone in which a SIM card of a completely different operator is inserted. You are guaranteed to get an answer.
3. To contact the operator, you can use the group social network VKontakte - there you can quickly contact a specialist and resolve many issues.

To maintain high-quality communication and timely problem solving, each mobile operator offers customers access to a support service. It is enough to know how to call the Beeline operator for free from a mobile phone directly and talk to him so as not to get confused in the connected services and deal with any complexity.

The company offers a lot of ways to contact the contact center and takes into account all possible situations in which subscribers find themselves.

True, in some cases, specialist assistance is provided only after specifying passport data. This is necessary to identify the caller and fight against scammers who want to harm the owner of the SIM card. You should prepare in advance the document on which the number was issued.

To connect with a support employee, you should use the simple number 0611.

Its peculiarity lies in the fact that only Beeline subscribers are able to call from it.

At the same time, the callers will first hear the automatic answer of the system. The robot lists possible actions that are available to users. Among them there is also the help of the operator. Usually, to get advice, you need to press 2, and then 0.

Additionally, you can use:

• 9 to repeat the message;
• * to return to the main menu
• # to listen to the last spoken information.

If necessary, while waiting for a consultant, you can press 1. Thus, a callback is ordered. But the time when specialists will call back can be up to 2 hours. You should be prepared for a long wait.

By federal number

In situations where a simple combination is not available, you can use another number.

It suits those who don't want to listen automatic message system and wants to contact support as soon as possible.

Especially important this phone for third party users. It is also required for a call from a stationary device. Subscribers need to remember the following numbers: 8 800 700 0611.

An additional plus this option is the shorter waiting time. Beeline specialists are more willing to answer calls from this line, but the order function is not available here callback.

Additionally, it is worth considering that this approach will require a passport.

An exception is cases when the applicant has not yet become Beeline users and is interested in the possibility of connection.

Roaming

To figure out how to call a "live" Beeline operator directly while abroad, you should consider that familiar phones will not be available. They are used only on the territory of Russia and are not valid outside the country.

Abroad dial +74959748888. This number is free and does not require connection and additional fees.

Answering calls from abroad is a priority, so subscribers do not have to wait long for a response from specialists.

At mobile operator there are additional numbers for users of certain types of services and equipment. To figure out how to talk to the operator, you should remember:

• 88007002111 for difficulties with Wi-Fi;
• 88007000080 for USB tethering issues;
• 88007008000 to solve home internet problems.

In addition to these, there are other combinations. To find out which number to use, you should study the complete list on the official website of the company.

Other Ways to Dial Fast

If you cannot get through to the contact center, you should visit the official website. A chat is available here, in which you can write any question. First, users are answered by a robot that tries to find the correct solution among the standard answers. If it is not found, the request is transferred to the employee mobile operator, and then the answer looks for a solution on its own.

A convenient option to deal with difficulties is the SMS service. Clients can write a message and send it to 0622. Very soon a response will be sent to him or the operator will call back.

Additionally, you can write:

• to the feedback service;
• by e-mail;
• to a group on social networks.

Each of these options will allow you to get rid of difficulties and get complete information about any service.

In Russia, there are several firms in the market of mobile operator services that are absolute leaders. These include Beeline, which provides communication throughout the country. Each such company necessarily has a free customer support center. The following describes how to reach the Beeline operator in different ways.

How to call Beeline

Consultation with the technical call-center of the company may be needed for a variety of reasons, ranging from problems with communication, Internet connection, ending with the clarification of the terms of the new package. Only an official representative will be able to give a complete and correct answer. The Beeline hotline works around the clock, communication with the dispatcher is provided through various services and services, which are described below.

Operator short number

The easiest and free option is to call the short number of the Beeline operator. You do not need any funds in your account for this. From your personal mobile, you need to dial 0611 - and you will be taken to the operator's technical support menu. Next, the procedure is as follows:

• listen to the answering machine, it will prompt you to press one of the buttons that corresponds to the specific problem that has arisen;
• if your question does not apply to any of the items, do not click anything;
• after that, you will be transferred to a conversation with the dispatcher, who will assist you.

Request a call back

In some cases, the client cannot get through to the technical support employee due to a large queue in service center, so you can leave a request with a request to call you back when a free dispatcher appears. To do this, you need to contact via dialing 0611, wait for the call, and then add another 1. This activates the “we will call you back” function, but it only works if this moment there are no free employees of the center.

If there is access to the network, then the operator's website has the ability to request a call back through the contact form. To do this, you must specify your first and last name, contact number phone, email. In the comments, you must specify your question in order to speed up the consultation process. This callback option is not as fast as it is via short dialing.

Federal number Beeline

You can call directly to the federal number of the company, if the need arises. There are several options that are used when it is necessary to talk about a specific issue. Use these numbers for:

• find out how to solve problems with modems - 8 800 700 06 11;
• Internet settings on a mobile phone and problems arising with it - 8 800 123 45 67;
• suggest a solution to problems with home Internet, TV, telephone - 8 800 700 80 00.

How to call Beeline from a landline phone

There are situations when the smartphone does not work, and only a home phone is at hand. In these cases, the Beeline help desk is available at the city number +7 812 740 60 00. A conversation with an employee of the company takes place according to the scheme, as well as when calling from a mobile phone. First you need to listen to the answering machine, then either select the desired item, or wait for the connection with the dispatcher. So landline phone you can also call federal numbers - this is another way to contact the Beeline operator.

How to contact Beeline directly

The company always tries to solve your problem without a live conversation with the operator, using online instructions by phone and on the website. The Beeline subscriber service receives a load that it is not always able to handle. On the part of the client, it often becomes necessary to find out the answer by solving a problem that the answering machine is not able to solve. In order not to waste time and not go to the office, you should know how to contact the Beeline operator directly.

SMS service

If the question is not very urgent, and you have time to wait for an answer, you can get in touch with the Beeline operator via SMS. To do this, write a message with your question and send it to 0622. This service is provided free of charge. Within 24 hours, your mobile phone will receive a response from the dispatcher in the form of the same SMS message. The service operates from 7 am to 1 am Moscow time.

Beeline chat with a specialist

There is another way to quickly contact the Beeline operator - a chat with a specialist. To do this, go to the company's website in the section with contacts. There will be a window with the name "Chat with a specialist", click on it. This is an online technical support in the form of a chat, where you must enter your details in order to talk with a representative. The answer has to wait, as a rule, no more than 2-5 minutes.

Whatsapp Beeline

This application has gained high popularity among smartphone users, so the company is given the opportunity to contact through it. To do this, you only need to add +7-968-600-0611 to your contact list. After that, you can correspond with the dispatcher and leave the conversation at any convenient time. Do not try to call this number because it is not intended for voice communication. The cost of the service is charged according to the rules of the application, Internet traffic is used for payment.

Video: Beeline support phone

The unified customer support service "Beeline" in Moscow and the Moscow region works for subscribers around the clock and without interruptions.

A single free number of the Beeline customer support service Moscow:

8800 700 0611 /

Call the single number of the round-the-clock support center "Beeline" 8800 700 0611 from mobile or landline absolutely free.

How to call Beeline in Moscow?

When calling to Hotline Beeline Moscow» from a mobile phone connected to the operator's network in Moscow and the Moscow region, please use the free and 24-hour help desk number to connect with the operator reference technical support Beeline.

For calls from another mobile operator (Megafon, MTS and Tele2), use the free phone 8800 700 0611.

Was there an erroneous charge or you want to change your tariff and services? Be ready to provide the operator with passport data - they are necessary for the provision of personal services and the secure identification of customers. You can also contact the nearest Beeline express service office in Moscow and in all cities of the Moscow region.

Support number for calls from abroad and international roaming:

+7 495 9748888

When you are roaming from Beeline or in the regions of Russia, all calls to the number +7 495 9748888 will remain free for you from a mobile connected to the Beeline network. However, if you want to call the contact center +7 495 9748888 from any other phones - calls are paid in accordance with the tariffs of your telecom operator. When calling, be sure to dial the number in international format, starting with Russia code +7.

Online customer support "Beeline" in Moscow

Our support service works for subscribers not only by phone, but also online. Register in the operator's official communities and feel free to ask any questions you are interested in, complain about service or fraud - all requests will be promptly considered by Beeline employees. Love email? Write to our address [email protected] We will try our best to answer and solve your problem as soon as possible.

Beeline customer service is available for your questions and suggestions on the most popular social networks. Join the Beeline groups In contact with , on Odnoklassniki and in Facebook .

Subscribe to official microblogging on the social network Twitter. The PR-service specialists regularly publish the most interesting information and the latest company news in Russia.

Cities of the Moscow region where Beeline operates

Beeline customer support service at 88007000611 operates in the following cities and towns of Moscow Region:

Bronnitsy, Dzerzhinsky, Dolgoprudny, Dubna, Zhukovsky, Zvenigorod, Ivanteevka, Korolev, Kotelniki, Krasnoarmeysk, Lobnya, Losino-Petrovsky, Lytkarino, Protvino, Pushchino, Reutov, Roshal, Serpukhov, Khimki, Elektrogorsk, Balashikha, Domodedovo, Yegoryevsk, Zaraysk, Istra, Kashira, Wedge, Kolomna, Krasnogorsk, Likino-Dulyovo, Lukhovitsy, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Lakes, Orekhovo-Zuyevo, Pavlovsky Posad, Podolsk, Ruza, Silver Ponds, Stupino, Fryazino, Chernogolovka, Chekhov, Shatura, Shakhovskaya, Elektrostal, Volokolamsk, Voskresensk, Dmitrovsk, Odintsovo, Pushkin, Ramensk, Sergiev Posadsk, Serpukhov, Solnechnogorsk, Taldom, Shchelkov, Vlasikha, Sunrise, Star City, Krasnoznamensk, Molodyozhny.

In contact details operator Beeline in the capital region (Moscow and the Moscow region) changes are possible. We recommend that you call for up-to-date information by calling the 24-hour phone hotline(information service of the mobile operator) 8800 700 0611 or on the official website www.beeline.ru/msk. The information and links provided are current as of June 2018.

In order to maintain High Quality customer service, all conversations with specialists help center Beeline are recorded for further consideration. You can count on prompt answers to any questions, including, for example, "" or "What is the number of the Beeline operator", through. All tariffs and prices for Beeline services in Moscow are given in the current section for informational purposes only.