Create a personal account mts registration. MTS personal account: how to access it

Regardless of your location, the company is widely known today mobile communications invites its subscribers to use the MTS Personal Account registration service. Functionally, such authorization is more convenient, as it allows subscribers to use all their accounts in MTS services simultaneously and without additional registration procedures. The registration itself and each of your subsequent logins into the MTS Personal Account system are absolutely free.

After completing a simple registration procedure in your MTS Personal Account, its use will be charged at prices for Internet services. The Internet and the cost of its traffic from the operator will directly depend on your tariff plan and the state of connection of Internet services, as well as the city or region of residence. Therefore, if you live in Moscow, Vladivostok or Ulyanovsk, then your tariffs for using the Internet may differ from traffic prices in Komi.

What opportunities does the MTS Personal Account provide to the user?

Managing your main account and additional bonus balance;
Control of costs for all types of operator services and their selection;
Connection and refusal of additional services;
Free choice of the optimal tariff;
Current news alert about the most attractive and favorable rates And additional services operator;
Receiving gifts and bonuses from the MTS operator;
Selecting melodies for standby mode instead of beep;
Security and backup contacts and other personal information;
Control the location of your loved ones.

Using the MTS Personal Account

In order to constantly use a wide range of additional functions of such a service, you simply need to obtain a unique access password:

Just go to the operator’s website and go to the MTS Personal Account section.
Click on the link that allows you to send your password via SMS message.
Enter your number in the required field mobile phone, which you want to access.
Within a few minutes you will be sent a unique password from the standard service number 3339.
This password will become your key to enter all sections of your account.

If you are a happy user of an activated Internet service from MTS and use the operator’s traffic to log into the account and its services, then any of your devices - a PC with a modem, a tablet, a smartphone or a phone - will automatically authenticate using your mobile phone number. Thus, when using the Internet, you do not need to request and expect a password from your operator via SMS message. The system will register you automatically and at the same time transfer you to the account section without additional registration.

What should the user do if the password is lost, forgotten or entered incorrectly?

There are various situations when it is impossible to restore information, but the MTS operator has provided such options and states that it is possible to access your account in a few minutes:

If your password has been lost, you have not received an SMS message, or your password has been forgotten, you can always get a new password by clicking on the appropriate links;
After completing the registration procedure or logging into the system again, you can replace standard password to the one that is most convenient and memorable for you in your account settings;
If you tried to remember your password and entered it incorrectly 3 or more times, your account will be temporarily blocked, but you can always use the recovery form or receive a new one via SMS message.

The mobile operator MTS has developed a special self-service service, but not everyone knows how to create their own MTS personal account. But in addition to a large number of options in their personal account, users can learn how to ask a question to the operator of the consultation center or independently manage all communication services. This self-monitoring will allow you to obtain detailed information about costs and minimize costs.

How to get to your MTS personal account

If you decide to use the service for the first time, then you should go through a simple registration procedure in the system:

Go to home page operator's website.
Go to the tab of the required service.
Enter your phone number in the appropriate field.
Click the button to receive the password via SMS.
Enter the verification code from the image.
Click the confirm password receipt button.
Wait for an SMS with a login code.
Enter the code and click the login button.

How to log in to your MTS personal account

If you are already registered in the system and want to go directly to the individual settings menu, then you need to go through an easy procedure for authorizing your account:

Go to the operator's website or mobile app service.
Open the required authorization section in the system.
Enter your phone number and password to log in.
If you do not remember your password, click the appropriate button to send a new code via SMS.
After entering the current password, press the button to enter the control system.

How to ask a question to support in your MTS personal account

If a subscriber has any difficulties using the company’s services, the client can always receive round-the-clock online consultation in the self-service menu:

Go to the operator’s website and authorize your account.
In the service menu, go to the online support section.
Choose one of the most convenient ways communication with the customer service center: video consultation or chat.

Video consultation:

Allows you to communicate with a support consultant online via video call;
To use this type of assistance, the subscriber must connect a video camera and microphone for communication;
To start a dialogue, the client must enter a name and phone number;
Operators provide video consultations daily from 8 a.m. to 10 p.m.

Help for subscribers is provided in online text mode;
Helpdesk consultants provide assistance 24 hours a day, 7 days a week;
Before starting a dialogue, the client must indicate the topic of the question, his name, phone number and the nature of the problem.

How to make an MTS personal account for the second number

If a subscriber uses several numbers registered in his name in his home region of the network at once, then these numbers can be linked to an individual menu of services along with the main one:

For each number, you must activate the service for management.
The service is activated after sending a request *111*828# or through the service menu.
Go to the operator’s website and log in to your account.
Go to the number management service section.
Include your primary number, home network region, and any additional telephone numbers.
Click the number registration button.
After submitting an application to add telephone numbers, it is processed no more than 3 days from the date of submission.
After confirmation of registration, additional numbers will be available for management.

How to delete your MTS personal account

If the subscriber does not want to use the self-service menu, then there are several options for deactivating it.

It is very difficult to find a person who does not have a communicator. Today, mobile communications are the most common way of communication. But what is there to hide, we can’t imagine our life without her.

We all know that every mobile operator tries to serve its customers as quickly as possible. However, it is not always possible to visit contact center, where an experienced specialist will help solve all your communication problems.

The developers of the mobile provider MTS figured out how to simplify customer service by creating such a service as Personal Area, which, by the way, has become an excellent self-service tool. Thanks to him, you can change without leaving home tariff plan, connect or disable this or that service, select a melody for the beep, top up your balance and much more. In general, using your personal account you can do almost everything that consultants do in the contact center.

Most requested service of this service is to control incoming and outgoing calls, which helps to calculate the leakage of your own Money. But, unfortunately, many people do not use this service, for the simple reason that they do not know how to register in their personal account mobile operator MTS. So let's try to find out how registration in this service is carried out. Let's get started.

In addition to those useful functions that can be performed in your personal account, this service provides its subscribers with the following features:

will help determine the location of other subscribers (with their consent);
activation of “Promised payments”;
activation of payment cards;
connecting and disconnecting “favorite numbers”;
transferring funds from the bonus balance to the main balance;
sending messages, both text and multimedia;
control of the history of cash write-offs;
extracts of all financial documentation (upon request and only for legal entities);
suspending the functioning of the SIM card;
You can also use this service to restore communication with a previously blocked card.

The arsenal of this service is huge, so every MTS mobile user can quickly resolve problems that arise, without calling a call center operator or without visiting a contact center.

How do you register in your personal account?

Internet connection is the main condition for registering a personal account.

If there are no problems with this, then you need to do the following:

We go to the official website of the mobile operator MTS.
Scrolling the page a little lower, we find the icon that says “Personal Account” and highlight it by clicking once on the icon.
Next, in the window that appears, you need to enter your phone number and wait until you receive an SMS message containing your password. If you want to change the code word, you can do this directly in your personal account.
Enter the received password in the required field and click on the “Login” button.

For MTS mobile subscribers who have a modem, there is a more simplified registration scheme in their personal account: we connect the modem to the Internet and go through any browser to the official website of the MTS mobile operator. The browser will automatically authorize (unless, of course, the connection fails) in your personal account, as evidenced by the subscriber data that appears in the upper right part of the display.

It is worth noting that this system, as a rule, uses very simple passwords, so for security reasons it is recommended to change it to a more complex codeword. Thanks to this, the subscriber will be able to protect his personal information from attacks by fraudsters.

Subscribers with tablets can register in the same way.

If this device can access the Internet via mobile network, then the subscriber should open the browser that is built into the tablet (this is important) and go to the official website of the mobile operator.

As in the previous case with the modem, the browser logs into the system automatically, and then, again, it is advisable for the subscriber to change the password.

How to work in your MTS personal account?

If the subscriber has successfully logged in to this system, he is immediately taken to the personal account page, where he can view the balance of his personal account, find out about the availability of bonuses and his tariff model, which is currently in effect.

This service also has control tabs voicemail, the “Locator” option, subscriptions and some other services. And with the help of the Internet Assistant program, any MTS mobile subscriber can carry out transactions with his personal account.

Using your personal account is quite simple:

To obtain information about expenses, top-ups and calls, you should go to the “Account” subsection, where subscribers can obtain all the financial information of interest, call details, and also order documentation for reporting (exclusively for legal entities).
To order Internet access settings, set up a service such as call forwarding, or view missed calls, you need to go to the “Settings” section. Here, mobile subscribers are asked to set up the “Internet Assistant” service.
Was your phone stolen or lost? Then you need to immediately block the SIM card, for which you should visit the “Number blocking” subsection.
Surely you remember that after authorization in the system, it is highly advisable to change the password, so to speak, “strengthen” it. So, you can do this by following the link to the “Change Password” section.
Are you suspicious that someone else is using this service? Go to the “Transaction Archive” section, where any subscriber can obtain information about the details of conversations and making other payments and money transfers. Also in this section you can see when and at what time you logged into your “Personal Account”.
The "Payment" section provides information about payments. You can also set up automatic payments and receive trust payment, activate the payment card and top up your balance using a bank card.
You can obtain information about tariffs and services in the corresponding section “Tariffs and Services”. Here the subscriber will be able to change his tariff model, connect/disconnect this or that service. This section is the most voluminous and interesting, because thanks to it subscribers can optimize their expenses.
To send a text or multimedia message, you need to go to the “Sending SMS/MMS” section.

If a subscriber has forgotten his password for logging into the system, it is necessary to carry out the procedure for restoring it. To do this, you need to re-order an SMS password, which can later be changed to a more complex one.

Is it possible to delete a personal account?

The mobile operator does not provide for the removal of this service. If you no longer want to use it, it is recommended to change the password to a more complex one (to prevent the system from being hacked) and simply forget about this service.

Complete removal of access to your personal account will be carried out only if the subscriber terminates the contract with the mobile operator.

We wish you good luck!