Application message stopped on android what to do. How to fix "Google app has stopped" error on Android devices? Last resort: perform a factory reset

Error " Sorry, the application has stopped» is found on Android devices such as Nexus, LG, Samsung, Motorola, Sony, the system of which has been updated to. It usually occurs when working with popular applications Google Play, Yandex Navigator, Instagram, VKontakte, Hangouts utility and some other frequently used software. Today we will show you how to solve this problem with simple steps.

Easy Ways to Fix “Unfortunately, the Application Has Stopped” Error
“Unfortunately, the application has stopped” is an error that is very common on Android devices, and there are many factors that can cause it. We will bring five ways solutions to the problem and hope that at least one of them will help you get rid of this error on your Android device.

Method 1: Reinstall the application
We suggest that you reinstall the application as the first option to solve the problem. It makes sense to use this method if the error occurs only when working with this particular application, and not with a number of programs installed on the device. First, uninstall the app that is causing the problem and then reinstall it back. Check if you were able to get rid of the “Unfortunately, the application has stopped” error.


Method 2: Uninstall newly installed apps
Sometimes again installed applications are not supported by the device's software or hardware and thus must be deleted from the device's memory. This will get rid of the error if it is caused by the applications themselves.



Method 3: Clear cache
Cache files are the main source of errors and problems in the functioning of applications. Clearing the cache can resolve most application-related problems. To clear the cache, go to "Settings" -> "Applications" -> "Program Manager" -> Select "All" and then scroll down to find and select the application that was generating the error. Click "Clear cache and data."



Method 4: Cleaning random access memory devices
Clearing RAM is a good way to get rid of the “Sorry, the app has stopped” error on Android devices. Some applications work in background using a large amount of RAM. Because of them, an insufficient amount of RAM remains free, available for use by other applications. This is where our mistake arises. The procedure is as follows: go to Task Manager -> Clear memory.



Method 5. Reset to factory settings (Factory Reset)
If none of the methods above worked, you can perform a factory reset. Some users are very reluctant to resort to this method, since along with the device settings, all data related to applications and all updates “go away” software, as well as photos, documents, messages, contacts and personal files stored in the memory of your Android device.



In any case, before you reset your device to factory settings and try to fix the “Application has stopped” error, do not make a backup. To do this, go to the "Settings" section, find the function Reserve copy and a menu where you can back up your current settings and application data for later restoration. You can also transfer all the information to your home PC - it only takes a few minutes. After you have saved backup copy, you can perform a factory reset (function at the bottom of the backup and restore menu).

Hopefully, by using one of the methods given here, you will successfully resolve the problem of the “Unfortunately, the application has stopped” error on Android devices e.

If you use any of the mobile products of the Samsung Galaxy family, then you are probably familiar with the whole range of bright and lively emotions that arise when a message suddenly appears on the device’s screen that something has stopped in the Galaxy. Here, as they say, we have arrived.

At all, Samsung Galaxy they like to stop, and everything in a row: either some application is stopped, then a process is stopped, or the system interface is stopped.

But we won’t talk about sad things, but rather, we’ll talk about what to do in the event of such sudden stops. So

“The application has stopped” - what does this mean?

Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that one of the active programs is malfunctioning.

And that means that it would be necessary to restart it, because it is in this simple way that such problems, as a rule, are solved.

But what to do if the system writes that not just the application has stopped, but “ Samsung Galaxy app has stopped", and besides, after a normal restart, the ill-fated sign appears again, and again, and again...

Message " Samsung app Galaxy stopped »

In fact, “Samsung Galaxy app has stopped” in this case is given purely as an example, since, as we already said, Galaxy stops everything. Plus, judging by the number of comments on the forums, this is exactly the message different Galaxy Lately they have begun to “delight” their owners more often. However, in most cases, using the method below, you can deal with this and other similar “stops”.

First, we note that the message “Samsung Galaxy application has stopped” (or simply some application has stopped) not only indicates the fact that software error, but also, most often, involves a complete reset of the smartphone (or tablet). It is clear that after such a radical impact the problem will disappear, but with it the same settings will inevitably disappear, as well as a lot of important data, backup copies of which were not created. In other words, by solving one problem, we get a bunch of others.

But you can go the other way, and instead full reset settings, you can try to remove and reinstall only the problematic application and/or clear the cache. This often helps resolve these types of problems.

Now briefly about how to clear the cache of a problematic application in Android OS:

STEP 1. Open the settings menu and find “ Application Manager"(if you do not have a Galaxy, but another Android smartphone, then in " Settings» open « Applications«);

STEP 2. Tap the tab " ALL» at the top of the screen and find the problematic application in the list (in our case, “Samsung Galaxy”);

STEP 4. We reboot the smartphone and remember the procedure in case the Galaxy stops something again.

Even if Android is amazing, it is not 100% stable. From time to time you may encounter some problems, small and big.

One of these problems is a notification pop-up on the screen that says. This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few methods you can use to solve this problem.

1. Soft Reset

Sometimes an app crash is a one-time occurrence, and performing a soft reboot will help resolve the issue. Soft Reset means turning off the device, keeping it off for a few seconds, and then turning it on.

Being electronic devices, smartphones are prone to problems. Sometimes a simple Soft Reset can solve the problem. It is recommended (but not required) to restart your smartphone at least once a day.

2. Forced stop

Force stop means forcefully closing an application if it does not close or behaves differently than usual. Force stopping an application removes any process associated with it. Here's how to force the application to close:

  1. Go to your phone’s “Settings”
  2. Go to “Applications”
  3. Find the app that is behaving strangely or closing on its own
  4. Open it up
  5. Click “Force stop”

Your application should now work fine.

3. Delete application cache or application data

Sometimes clearing the app's cache can solve the problem. To delete the application cache, open the application in the application manager and click on "Clear cache".

If the problem is not resolved, try deleting the application data. Deleting app data will also clear the app cache. Deleting app data may delete all data stored in the app, so make sure you have a backup of your data. To remove application data, open the application in Application Manager and click on “Clear data”.

4. Uninstall and reinstall the application

Sometimes deleting the app and reinstalling it from the Play Store may also solve the problem, given that the app is not a system app.

5. Clearing the system cache

If this problem occurs in multiple applications, that is, multiple applications stop on their own, you may need to clear the system cache. Here's how to do it:

  1. Turn off your phone
  2. In this step you need to enter recovery mode, the entry method may vary depending on the device model, for example, Samsung allows you to do this with the following key combination: press simultaneously Volume up+Power+Home button
  3. If you did everything correctly, you should be in the recovery mode menu
  4. Use the Volume key to switch between menu sections. Find “Wipe Cache Partition”
  5. Press the Power button to confirm the action
  6. Once the cache is cleared, select "System Reboot", press the power button again

6.Factory Reset

If the above methods do not solve the problem, you may have to perform a factory reset.

Before performing a factory reset, make sure that all your data is backed up as you will lose all data after a factory reset.

To perform a factory reset, go to your phone's settings, then to “Archive and reset”, which is located in the “Personal” or “Accounts” subitem (it’s different for each), then click on the button “Data reset”. This should surely fix the error “Sorry, the application has stopped”.


The “Application not installed” sign is probably one of the most common errors on Android platform. According to statistics, more than 65% of users of the popular operating system- we often encounter this problem. Why does this happen and how to get rid of the annoying error? Let's try to figure it out! First, we need to determine the reason for its appearance.

Common reasons:

1) The user made an error during installation of the selected content

2) The developer did not have time to properly test his creation

3) Device malfunction - viruses, application conflicts, insufficient memory

4) The program does not match the characteristics of your device.

So, we figured out the reasons. Now let's move directly to the solution. First, we need to decide which of the four points best suits this particular situation. If everything is relatively clear with points 2 and 4, then the remaining options are perfectly treatable.

Problem solving:

1. Go to the “Settings” section, select “Application Manager”, click on the tab with our program and delete all data. We try the installation again.

2. Reboot the device. We clean the operational and physical memory. Getting rid of unnecessary applications and remnants of incorrectly deleted content. Let's try to install again.

3. Often the “Application not installed” sign appears for users who want to download an application that is already on the device, but has an earlier version. In this case, we need to get rid of the old version and everything associated with it. Reboot and try again.

In this post we will talk about how to solve the error " "CONTACT APPLICATION HAS BEEN STOPPED."

Typically, this error occurs after installing updates to the smartphone operating system itself or changing credentials and updating the application itself. This error appears in the form of a refusal to save the data of a new contact.

I will try to help you solve this error. There are two solutions to this error:

Clearing the cache and deleting VKontakte application data.

So, let's start: Settings>Program Manager or Applications>Everything>Find in Contact and open it>Clear Cache>Clear Data…. Everything is done. Contacts previously added to the list will not be deleted.

Device date format.

I don’t know why, but it is the date format on the device that often causes the error “ "CONTACT APPLICATION HAS BEEN STOPPED" and not only him. The solution is simple: change the date format to 24 hours and the application starts working as if by magic.

Settings>Date and Time>Tick the box next to 24-hour format>Reboot the device.

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The application in Contact has stopped

In this post we will talk about how to solve the error “THE APPLICATION IN CONTACT IS STOPPED”. Typically, this error occurs after installing updates to the smartphone operating system itself or changing credentials and updating the application itself. This error appears in the form of a refusal to save the data of a new contact. I will try to help you solve this error. There are two solutions to this error: Clearing the cache and deleting VKontakte application data. So, let's start: Settings>Program Manager or Applications>Everything>Find in Contact and open it>Clear Cache>Clear Data....The whole thing is done. Contacts previously added to the list will not be deleted. Device date format. I don’t know why, but it is the date format on the device that often causes the “APPLICATION...

If you use any of the mobile products of the Samsung Galaxy family, then you are probably familiar with the whole range of bright and lively emotions that arise when a message suddenly appears on the device’s screen that something has stopped in the Galaxy. Here, as they say, we have arrived.

In general, they like to stop Samsung Galaxy, and everything in a row: either some application is stopped, then a process is stopped, or the system interface is stopped.

But we won’t talk about sad things, but rather, we’ll talk about what to do in the event of such sudden stops. So

“The application has stopped” - what does this mean?

Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that one of the active programs is malfunctioning.

And that means that it would be necessary to restart it, because it is in this simple way that such problems, as a rule, are solved.

But what to do if the system writes that not just the application has stopped, but “ Samsung Galaxy app has stopped", and besides, after a normal restart, the ill-fated sign appears again, and again, and again...

"Samsung Galaxy app has stopped" message

In fact, “Samsung Galaxy app has stopped” in this case is given purely as an example, since, as we already said, Galaxy stops everything. Plus, judging by the number of comments on the forums, various Galaxy have recently begun to “delight” their owners more often with just such a message. However, in most cases, using the method below, you can deal with this and other similar “stops”.

First, we note that the message “Samsung Galaxy application has stopped” (or simply some application has stopped) not only indicates the fact that a software error has occurred, but also, most often, implies a complete reset of the smartphone (or tablet). It is clear that after such a radical impact the problem will disappear, but with it the same settings will inevitably disappear, as well as a lot of important data, backup copies of which were not created. In other words, by solving one problem, we get a bunch of others.

But you can go the other way, and instead of resetting the settings completely, you can try deleting and reinstalling only the problematic application and/or clearing the cache. This often helps resolve these types of problems.

Now briefly about how to clear the cache of a problematic application in Android OS:

STEP 1. Open the settings menu and find “ Application Manager"(if you do not have a Galaxy, but another Android smartphone, then in " Settings» open « Applications«);

STEP 2. Tap the tab " ALL» at the top of the screen and find the problematic application in the list (in our case, “Samsung Galaxy”);

STEP 4. We reboot the smartphone and remember the procedure in case the Galaxy stops something again.


The “Application not installed” sign is probably one of the most common errors on the Android platform. If you believe the statistics, more than 65% of users of the popular operating system often encounter this problem. Why does this happen and how to get rid of the annoying error? Let's try to figure it out! First, we need to determine the reason for its appearance.

Common reasons:

1) The user made an error during installation of the selected content

2) The developer did not have time to properly test his creation

3) Device malfunction - viruses, application conflicts, insufficient memory

4) The program does not match the characteristics of your device.

So, we figured out the reasons. Now let's move directly to the solution. First, we need to decide which of the four points best suits this particular situation. If everything is relatively clear with points 2 and 4, then the remaining options are perfectly treatable.

Problem solving:

1. Go to the “Settings” section, select “Application Manager”, click on the tab with our program and delete all data. We try the installation again.

2. Reboot the device. We clean RAM and physical memory. We get rid of unnecessary applications and remnants of incorrectly deleted content. Let's try to install again.

3. Often the “Application not installed” sign appears for users who want to download an application that is already on the device, but has an earlier version. In this case, we need to get rid of the old version and everything associated with it. Reboot and try again.

For every operating system, be it mobile device or PC, has its own set of errors and malfunctions, which appear most often. Android OS is no exception and has dozens of similar problems. Particularly inconvenient for users are problems and errors that do not clearly indicate the cause of the phenomenon, which creates serious obstacles to its diagnosis.

The essence of the problem

Often, when actively using a smartphone, you can observe a situation that running program freezes and a warning is displayed: the application has stopped android, what should I do in this case?

This kind of problem is extremely unpleasant, as it can happen at any time both with applications built into the system and with third-party ones. As practice shows, such troubles are most often observed among owners of smartphones manufactured by Sony and Samsung, but they can also happen to other models of devices.

IMPORTANT! Usually, similar problem associated with an acute lack of resources in the system, causing one or more components to freeze during operation.

Among other things, the reasons for this unpleasant phenomenon include:

  • The presence of bugs and errors in the current firmware of the device;
  • System files have been modified or damaged;
  • Incorrect device settings.

It is quite rare to see a situation where such negative manifestations are caused by an application conflict.

Elimination methods

There are quite a few methods for eliminating this problem, since the reasons that caused it can also be different. Due to the difficulty of diagnosing them, it is recommended to try all the correction methods one by one in order to be sure to eliminate the problem.

ADVICE! These types of malfunctions are not always caused by problems in the device, since often their cause lies in developer errors made during the application creation process.

To begin with, you will need one that constantly crashes with a similar error. This can be done in the Settings section, in which you should select the Applications category, then the All tab. After clearing the cache, it is worth checking the functionality of the program. If it is not restored after this manipulation, then you will have to reinstall it, since this will most likely avoid errors in its operation.

If none of the methods help, then all that remains is to do it. In the Settings menu, select Recovery and Reset, and then press the appropriate button. This method is the most effective, but it leads to the loss of all user settings.

Even if Android is amazing, it is not 100% stable. From time to time you may encounter some problems, small and big.

One of these problems is a notification pop-up on the screen that says. This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few methods you can use to solve this problem.

1. Soft Reset

Sometimes an app crash is a one-time occurrence, and performing a soft reboot will help resolve the issue. Soft Reset means turning off the device, keeping it off for a few seconds, and then turning it on.

Every day, many Android device users face a number of problems. Most often they are related to the performance of certain services, processes or applications. « Google app stopped" is an error that can appear on every smartphone.

There are many ways to solve this problem. All methods for eliminating this error will be discussed in this article.

In general, there are several ways by which you can improve the performance of the application and remove the pop-up screen with this error directly while using the program. All methods are standard procedures for optimizing device settings. Thus, those users who have already encountered various errors of this kind most likely already know the algorithm of actions.

The first thing you should do when application errors appear is to reboot your device, since there is always a chance that some glitches and malfunctions could have occurred in the smartphone system, which most often leads to incorrect operation applications.

Method 2: Clear cache

Clearing the application cache is a common thing when it comes to unstable operation specific programs. Clearing the cache often helps fix system errors and can speed up the operation of the device as a whole. In order to clear the cache, you must:

Method 3: Update apps

For normal operation Google services need to monitor the release of new versions of certain applications. Failure to update or remove key Google elements can result in an unstable user experience. To auto-update applications Google Play before latest version you need to do the following:

Method 4: Reset settings

There is an option to reset application settings, which will likely help fix the error. This can be done if:

Method 5: Deleting your account

One way to resolve the error is to delete your Google account and then add it to your device. To delete your account you must:

Subsequently deleted account you can always add again. This can be done through the device settings.

Error " Sorry, the application has stopped» found on Android devices such as Nexus, LG, Samsung, Motorola, Sony, the system of which has been updated to . It usually occurs when working with popular applications Google Play, Yandex Navigator, Instagram, VKontakte, the Hangouts utility and some other frequently used software. Today we will show you how to solve this problem with simple steps.

Simple ways fix "Sorry, the application has stopped" error
“Unfortunately, the application has stopped” is an error that is very common when Android work devices, and there are many factors that can cause it. We will bring five ways solutions to the problem and hope that at least one of them will help you get rid of this error on your Android device.

Method 1: Reinstall the application
We suggest that you reinstall the application as the first option to solve the problem. It makes sense to use this method if the error occurs only when working with this particular application, and not with a number of programs installed on the device. First, uninstall the app that is causing the problem and then reinstall it back. Check if you were able to get rid of the “Unfortunately, the application has stopped” error.

Method 2: Uninstall newly installed apps
Sometimes newly installed applications do not support the device's software or hardware and thus need to be removed from the device's memory. This will get rid of the error if it is caused by the applications themselves.

Method 3: Clear cache
Cache files are the main source of errors and problems in the functioning of applications. Clearing the cache can resolve most application-related problems. To clear the cache, go to "Settings" -> "Applications" -> "Program Manager" -> Select "All" and then scroll down to find and select the application that was generating the error. Click "Clear cache and data."

Method 4: Clear device RAM
Clearing RAM - good way get rid of the “Unfortunately, the application has stopped” error on Android devices. Some applications run in the background using a large amount of RAM. Because of them, an insufficient amount of RAM remains free, available for use by other applications. This is where our mistake arises. The procedure is as follows: go to Task Manager -> Clear memory.

Method 5. Reset to factory settings (Factory Reset)
If none of the methods above worked, you can perform a factory reset. Some users are very reluctant to resort to this method, since along with the device settings, all data related to applications, all software updates, as well as photos, documents, messages, contacts and personal files stored in the memory of the Android device are lost.

In any case, before you reset your device to factory settings and try to fix the “Application has stopped” error, do not make a backup. To do this, go to the "Settings" section, find the backup function and a menu where you can back up your current settings and application data for later restoration. You can also transfer all the information to your home PC - it only takes a few minutes. Once you have saved the backup, you can perform a factory reset (feature at the bottom of the backup and restore menu).

Hopefully, by using one of the methods given here, you will successfully resolve the “Unfortunately, the application has stopped” error problem on your Android device.

When trying to make a call, create a contact, or after the call ends, Android users receive the error “Phone application has stopped.” This crash occurs most often on devices from Samsung(Galaxy, Note, A5, S5, S4, etc.). In this article we will try to touch on all the points that will help fix this failure.

Reasons for stopping the application

The error itself is very common, but there is no single source of the problem. In different cases, the cause may be buggy firmware updates, an operating system clogged with garbage, or a glitch in the Phone application itself. Less often, failures occur due to virus programs, which are now in abundance. A separate case may be incorrect time and date settings that conflict with mobile network data.

Crash in the “Phone” application on Android

Fixing an application crash

Depending on the manufacturer or firmware version, this error may be called differently. For example, in Lenovo the process turns out to be faulty com.android.phone, and in models with Android 7.0 it is indicated “The Phone app has crashed”(BQ, Vertex, OUKITEL). In any case, the solutions to these problems are similar. Try to complete all of the following point by point.

No. 1 Checking the date

First of all, reboot the phone by removing the battery and SIM card, the failure may be isolated. Next, check that the date and time settings in the device are correct, try unchecking the auto-detection box. Then check to see if the problem will go away.

No. 2 Software update

Also check that your Android has all the latest system updates. To do this, open "Settings"“About the device”"Software Update". Click “Update”, to check the relevance of the firmware. It is advisable to check the box next to auto-update.

No. 3 Resetting the data

The next step will be the usual reset of information for the same system programs. To do this, open "Settings""Application Manager"– tab "All". There look for all active processes "Telephone", open them and reset the cache, data and stop. After all resets, reboot your smartphone.

By the way, read this article too: HTC One M10 appeared in a photo online


#4 Cleaning and checking your smartphone
  1. If the above doesn't help, try cleaning your device. First, remove all unnecessary software. It happens that the “Phone” application conflicts with a certain program. Reinstall other third-party software - instant messengers, photo editors, media players, etc. Here we need to talk about the enumeration method.
  2. Be sure to scan your device with a mobile antivirus. Now in Play Market there are plenty of them - Dr.Web Light, Kaspersky, ESET, AVG, 360 Security, Avast, etc. Use them to perform a deep scan.
  3. Apply a tool to remove cache and residual files from Android. For example, Samsung provides for this Smart option Manager.

#5 Use alternative options

In itself, the “Phone” application is a system option. However, it can be replaced with completely worthy third-party analogues. Again, in the Market the choice of “dialers” is quite large -