iOS 11 apps not downloading. Why won't apps download from the App Store on iPhone. How to prevent similar problems in the future
Many iOS users have experienced this problem: application not loading from App Store . And few people know that there are several ways to “stir up” a stuck download. Today we'll tell you what.
So the app won't load. It looks very recognizable - after clicking on the “ Download” An icon of the future application appears on the desktop without the picture itself and a dull color. And the slider, which usually demonstrates the process of downloading and installing the software, remains motionless or does not even appear at all.
So, in such situations, you should perform several actions:
- Check the stability of your Internet connection. Maybe in the process you did not notice how your device was cut off from WiFi or even turned off Internet access.
- Put the program download pause by simply tapping on the application icon on the desktop. Then unpause. This may help resolve your issue.
- There is an even more radical solution - uninstall the app, and then download it again from the Apple Store. To do this, hold your finger on the problematic application and wait for the icon with a cross to appear in the upper left corner of the icon. Click on it and the app will be deleted.
- Re-login to your Apple ID. You can do this from “Settings”: go to the program, find the item “ iTunes and the App Store”, Tap on it. After that, click on your Apple ID and sign out of your account. After that, log in again in the same way.
- Restart your iPhone or iPad. After a slight “shake”, your device can resume normal operation without glitches.
- Reset your device, maybe even to factory settings. How to do it, .
- Start downloading the second application in parallel. Two identical tasks can spice up your iDevice.
Here are 8 ways you can fix the app download issue on iPhone or iPad. We note right away that the problem may also be in the device’s memory, however, iOS should report this when trying to load an application in excess of available memory. In this case, the usual cleaning of the device in “Photos” and “Music”, as well as other “large-sized” applications, will help.
Articles and Lifehacks
It is not uncommon for owners of iOS devices to encounter problems downloading or updating games and apps from the store. What to do if the App Store won't download apps?
Solution
If this happens, then it is quite possible that after a while the problem will be fixed by itself. In addition, you can try to make a few simple manipulations.- To get started, you should log out of your account, restart your device and log into your account again; most of the time it helps.
- You can also try to check if there is enough memory in your smartphone or tablet.
- Another action that sometimes helps is to reset the network settings.
- To do this, go to the main settings, and from there - to the "Reset" menu. Select reset network settings.
- A more radical way is to roll back the device settings to the factory state - however, do not forget about the preliminary backup otherwise all important data will be lost.
- Normal synchronization with iTunes on a computer can help.
- Finally, if the issue still persists and the App Store is still not downloading apps, it's a good idea to contact support. It is hoped that in future versions operating system its developers will take care of fixing the problem.
Is it possible to get rid of the problem
There is a fairly simple method worth trying. There is no guarantee that this will help for sure, but the chances are high.
So, if a person is faced with the problem of downloading programs from the store, he is advised to do the following.
Go to the settings of your smartphone or tablet and turn on "Airplane Mode" (on English language- "Fly Mode") by placing the slider on the right in the active position.
You can also switch to this mode from the Control Center with home screen.
As soon as airplane mode is activated, the user will see an airplane icon, and the error message will disappear from the screen. Turn it off after 15 seconds.
Most likely, the person will no longer face the problem of downloading and updating applications from the store.
In conclusion, we note that the airplane mode has other useful functions.
- Firstly, it is used for its intended purpose, that is, in an airplane at the direction of the airlines. As soon as this mode is activated, any connection becomes unavailable to the owner of the device (although, if desired, he can separately turn on Wi-Fi or Bluetooth).
- Secondly, it is often activated in order to keep the battery charged as long as possible.
Users of Apple products often face the following problem: applications in the App Store are not updated. The company itself does not comment on problems with updates and errors when downloading applications. Users have to search for a solution on their own, going through different stages, from simple to complex.
In order to deal with gray icons while waiting, as well as the fact that applications in the App Store on iPhone are not updated, it is better to perform each step in turn, since at any time the download may continue, and the need for further actions will simply disappear.
News tracking
Before you start getting angry at a smartphone or tablet, you need to discard laziness and go to sites with news related to everything related to Apple products. It is quite possible that there will be news about problems with the company's servers or problems that the app store is experiencing. The company will do everything that depends on it, because if applications in the App Store are not updated, it suffers big losses and loses trust, which is not good.
Internet connection test
One of the common reasons why an update problem occurs is the usual lack of an Internet connection or a problem with the user's environment. wireless network. After all, the icon showing that there is a connection does not mean anything yet. No connection - apps in the App Store are not updated. To eliminate this problem, just open the browser and try to open any page. If everything is fine, then you need to go to the next step.
Stop download
If there is a gray icon that is waiting or downloading for a very long time, then you need to stop the download. Why apps in the App Store aren't updating isn't entirely clear, but if you tap on the icon and stop downloading and then tap again to resume, the app may continue to download and the issue will be resolved.
Turning airplane mode on and off
You can try to resume the download by temporarily switching to the "flight" mode. To do this, you need to swipe from the bottom up and click on the icon with the plane. After a few seconds, you need to turn off the mode again by pressing it again.
Uninstalling the app and reinstalling
If applications are not updated through the App Store, then a complete uninstallation followed by reinstallation can help. To do this, hold your finger on the application icon and go into edit mode. After tapping on the small cross that appears, the application will be deleted. You can now launch the app store and reinstall.
Reauthorization
You can bring a frozen application back to life by exiting account and re-enter it. To do this, you need to open the application store and go to the "Selection" tab. Here you need to tap on the account name and select "Exit" in the window that opens. Here you will also need to re-login to your account, and then try to download the application again.
Device reboot
If apps in the App Store are still not updating, restarting your smartphone or tablet may be another treatment option. To do this, hold down the power key and turn off the device. After it is enabled again, the application can continue its installation.
Synchronizing purchases with a computer
If the above steps did not solve the problem, and the applications are still not updated, you need to sync your device with the version of iTunes that is installed on your desktop computer. To do this, the device is connected to a PC running the application. You need to make sure that you are logged into your account correctly. Accounts on mobile device and computer must match. You need a "Synchronization" item.
Reset
The cardinal way to help resume the download is full reset device settings. First of all, the network settings are reset. If it doesn't help, then you will have to reset all settings. Before doing this, you must backup all the necessary data.
DFU Mode
This is the last hope. Why aren't apps updated in the App Store? It could be a firmware issue. This mode is necessary in order to restore this very firmware. The device connects to a computer running iTunes. Then you need to hold down the power key and immediately after that - Home. After 10 seconds, the device should reboot. The keys must be held until the company logo appears on the screen. At this point, you need to release the power button, and continue to hold Home until the iTunes logo appears. After a message appears on the computer stating that the device is in recovery mode, you can exit DFU. You need to hold both keys again for 10 seconds before rebooting the smartphone or tablet.
Reading time: 8 minutes
In this article, I will talk about the reasons why the iPhone does not install applications (does not want to download) and the inscription does not disappear. The same applies to the iPad. Typically, the following will help resolve the issue.
This article is for everyone iPhone models 11/Xs(r)/X/8/7/6 and Plus on iOS 13. Older versions may have different or missing menu items and hardware support mentioned in the article.
Reasons why the application from the App Store is not downloaded and installed
There are quite a few reasons why an app from the App Store won't install or download. Most often, the problem lies in the Internet connection, which is unstable, which is why the iPhone cannot download normally. In addition, do not forget about the errors with Apple servers and software failures - all of which can also prevent successful software downloads.
What to do to install the application
- Check your internet connection. A stable connection is required to successfully download an app from the App Store. Make sure Wi-Fi or 3G/4G is active. You can do this either in the settings or in the control center.
It is important to know that iOS allows you to download via cellular network programs no larger than 150 MB. If you need to download something more powerful, then use Wi-Fi. In addition, it is worth checking how stable and fast the connection is. For testing, you can enable streaming video: If it plays without problems, then the application from the App Store is also easy to download.
Ask your question to a specialist
Do not know how to solve a problem in the operation of your gadget and need expert advice?
- Pause/cancel the download. Simple but at the same time effective way The fight against non-installing applications is to pause or cancel downloads. On a 3D Touch-enabled iPhone (models 6S and up), this can be done by hard pressing the download icon. If you have more old smartphone, then hold on the app icon and click on the cross to stop the download and just tap to pause.
Increase
- Restart your iPhone. If during the download the application remains dark (or white), and the download status does not appear, then try restarting the device. You can do this by holding down the power button and swiping the slider from left to right. Alternative Method reboot are the following:
- Hold down the Home and Side keys for iPhone 6S and older.
- Hold down the volume down and side buttons for iPhone 7/7 Plus.
- Alternately press the volume up and then down keys, then hold the power button.
Also, a similar method of solving the problem is the short-term inclusion of airplane mode.
Increase
- Disable parallel loading of applications. When downloading several programs at once, there may be problems with their successful installation. It is preferable to download only one application. Special attention in this case, owners of slow Internet should be contacted.
- Sign out Apple records ID. Often found in iOS software errors, which are not related to external conditions (for example, with an Internet connection). Therefore, it is necessary to correct these shortcomings in a cardinal way. Try signing out of your Apple ID account. To do this, you need to open the App Store application, open the "Updates" tab and click on your avatar in the upper right corner. Then click "Exit". After that, you can log into your account again.
Increase
- Reset network settings. Another solution to the problem with the Internet connection is to forcefully delete all settings. Passwords and profiles that may have been configured incorrectly will be deleted, and therefore Apps Store won't load. To erase the network settings, go to "Settings" - "General" - "Reset".
- Sync apps via iTunes. If none of the above methods solved the problem of downloading applications, then try "shaking" the iPhone using a computer. To do this, connect your smartphone to the PC and turn on latest version iTunes. After that, click on the "Synchronize" button. This procedure will match the data from the iPhone and iTunes, and the problem will probably be resolved.
After updating to iOS 10.3.1, I can't install apps. Indicates that the download has started, but the download itself is not in progress, the application icon does not appear. I tried all the ways from the Internet, but nothing helps. What to do?
Hello.
There are several "popular" ways to resume the App Store in such cases.
1. Check your internet connection and make sure the channel is not loaded (maybe someone is downloading torrents or watching movies online at this time).
2. Restart your iPhone.
3. Sign out and sign back in to your Apple ID account.
4. Reset settings. Try a reset first network settings Settings - Reset - Reset network settings. If that doesn't help, do a hard reset. Settings - General - Reset - Reset all settings).
5. Restore firmware. The last and most radical solution is to restore the device through iTunes.
After downloading, do not rush to “roll up” the backup, just check the possibility of downloading from the App Store, and only then restore data from the backup.