Can't log into play market account. Fixing the “Username is not available” error in Play Market

A Google account is indispensable for a smartphone based on the Android operating system. Without it, access to the Play Market, YouTube and other services from Google is impossible. Some not very experienced users often have problems registering this account. There can be many problems, and each requires an individual approach. Today we will figure out how to fix it Play error Market "Username not available."

Example of the “Username not available” error output

There can be many reasons for a problem, and an inexperienced user is unlikely to be able to diagnose each one, so let’s look at the most common problems and consider universal methods their decisions.

Short or already taken name

When registering a Google account, you will need to create a gmail email, at this stage some people simply do not understand what needs to be specified unique address email, which will be longer than 6 characters. Some people enter addresses that are too short, some people enter addresses that are already taken. Solution to the problem? Enter an address longer than six characters if the Play Market writes: “Username is not available” ( Google account) - this means that such an address is already in use, we try another address, more complex, or use the system prompt. It looks like the inscription: “Click to see.” If you click on it, a list of free addresses that the system offers you will appear; you can use them by simply clicking on the one you need. If there is simply no hint, then read the next paragraph.

No hint with free addresses

If there is no hint, the Lucky Patcher program will help us. You can download it on a third-party website directly from your smartphone. If this is not possible, then download the program to your computer, and then move it to your smartphone’s storage device. The essence of the method is to install a custom patch Play Market which should fix the problem.


Appearance of the Lucky Patcher program

Let's launch installed program and find it in the list Play applications Market. In the context menu, find the “Patch Menu” item and tap on it. Next is a custom patch. Download the very first patch, reboot your smartphone and observe the changes. If it doesn’t help, then it’s time to consider universal methods.

Universal methods

If we cannot understand what the problem is, then it is difficult to find a definite solution, so we will simply try all the proposed methods until one of them helps us.

  • If it won’t let you into your old account, try creating a new one.
  • Go to application settings, select all Google products and stop applications, delete data and updates, and clear the cache.
  • We remove account synchronization in the account settings.
    • Uncheck all the boxes.
    • Reboot the device.
    • We return the checkmarks to their place.
  • We update the firmware to the latest version or install a custom build. It is highly advisable to make a backup before starting the flashing.
  • We try a hard reboot. Before attempting a hard reboot, be sure to save everything necessary files on external media or do backup copy all files.
  • We get root rights. Go to the etc folder and look for hosts file, delete all contents except the first line with “localhost”. To obtain licenses, we use specialized programs; there are a dime a dozen of them on the Internet.


To use all the features of the Android operating system, users install a large number of various applications using the built-in Google Play Market service. This system contains a large number of games, programs, books and other products from development companies around the planet. Moreover, they can be either paid or free.

Regardless of the fact that most of the products are provided to users completely free of charge, the ability to access the Google Play Market is only available when logging into an account that is linked to the Google service. For your account in automatic mode It will determine which device you are signing in from and will also sync application information. In addition, another important aspect is the possibility of purchasing paid programs. Information about payment data is entered into user accounts.

Thus, registering an account is necessary, one way or another, if you use a smartphone with the Android operating system. So, how to register in Google Play Market?

Register in the service using your phone

  • When your phone with the Android operating system is turned on, in the list installed applications The Google Play icon will light up. You need to open it. In this case, you need to register a new account, or complete the authorization procedure in the old one. To do the first action, you should select a new tab.

  • In the next column you must enter full name and move on to the next step.
  • Next, you need to come up with login information for your Google mail account. It should be taken into account that most simple nicknames are taken, which is why you need to try to come up with a name in Latin that will be unique to you. When you enter it, the system will automatically check your login (whether it is busy or free), based on the results of which you will receive a corresponding message from the service.


  • Then you need to enter a password.

Be careful! You should use both capital and regular letters, and always in Latin, as well as using numbers. In this case, hacking using automatic programs will be minimal.

  • After this, you need to re-enter the password and specify information about the secret question (you can take a ready-made version or write down your own questions and answers to them).

Be careful! When responding, the case data in the entered password will be taken into account.

Completing registration

As additional information, another mailbox is also indicated, which can be used when restoring the main one.

Then you will have a full opportunity to become a member social networks Google and activation of the auto-upload service (photos from your Android phone in automatic order), as well as the built-in “messenger” (group chat with those users you already know). If this is not relevant for you, click on the appropriate column.

In addition, you must subscribe or unsubscribe from newsletters, as well as enter a captcha.

To buy applications on Google Play, you must fill out your bank card information. In the last column of the registration field, a window will appear in which you can activate backup your account.

When all this is done, the user is automatically taken to the service, where he can download or purchase any application.

Google's Play Store is a popular online service (store) created for owners of devices running on operating system Android. Registration on the Play Market makes it possible to use a huge amount of digital content and simplifies the search for it; you just need to download the service to your phone/tablet. These are applications, games, various video and audio materials. You can use the service absolutely free, in addition, the majority of applications are freely available.

Create an account on Google

To get quick access to the online entertainment store, you must have a Google account. If you have one, feel free to move on to the next section of the article; for everyone else, we will tell you how to create it by following detailed instructions:


  1. You must go to the following link. A tab with a new profile will open in front of you.
  2. Fill out this form, indicating your last name, first name, address mailbox and another contact information. Don't forget that the password must be entered in the English layout.
  3. You can add a photo to your account (optional). Then click the “Next” button. The system will show the mailbox you created.

Advice. Be sure to come up with a high-quality, fairly complex password for your account, using not only letters, but also numbers.

Immediately after creating an e-mail, synchronize it with your device; this is very easy to do:

  • go to Settings;
  • select the “Accounts” tab - “Create new”;
  • Following the instructions, we synchronize the device with mail.

Now you can proceed to creating an account on the Play Market.

Registration in the Play Market on your phone/tablet

Since the operating principle of both phones and tablets is Android system is almost identical, then we will consider the common one for all portable devices registration method on the Play Market.

First you need to find the Play Market icon on your device. It is usually installed on most devices and looks like a colored triangle in a basket/bag. After opening, the application will ask for an account - “Existing” or “New”. We choose the first option: we enter the created data at the request of the system and... welcome to the world of Google Play!


If you plan to use paid applications, do not forget to add your data to the Play Market bank card(this is an optional step that you can skip when registering).

How to enter/install Play Market on PC

The Google play service does not stand still, but is constantly being improved, offering its users more and more new opportunities. Now for computer users The doors to the world of Play Market are open. You can not only view the content downloaded to your mobile, but also download new applications onto it using your PC.

If this is not enough for you and you want to launch a game/application from the Market on your computer, then to do this you will need to perform a few simple manipulations using the mouse:

  1. Download an Android emulator (a program that adapts Android applications for a computer) – BlueStacks.
  2. Following the instructions of the program, log in to your existing account...and let's go!


Now you can freely use all the resources of the Play Market to their fullest. All content will be installed on a computer in the same way as on a phone/tablet, and using them on a computer is much easier and more convenient.

So we've covered everything possible options work with the Play Market online store. We hope that we have answered all your questions regarding this topic. Now you can not only play games on your favorite device, but also read books, magazines, listen to music, watch your favorite movies, TV series, TV shows, add interesting features to your phone and much more.

We wish you a pleasant time in the magical world of Google Play!

How to access the Play Store: video

Android is one of the two popular mobile gadget systems. And although the platform’s support is very good and prompt, there are often cases when malfunctions occur, including in the store Google applications Play Market, where almost all applications for the device are downloaded. “Unable to connect to the server” is one of the most common errors.

Server error in Play Market: causes of the problem

Server connection problem may occur due to incorrect installed update systems or Google Play. This is the most common problem. Also one of possible reasons- problems due to a full application cache.

It is possible that there are no problems with Google Play, but there is simply no connection to the Internet. Check if it's on Mobile Internet or Wi-Fi.

Also, there may be no connection to the server if the device has wrong date and time, for example, after the user has removed the battery or completely discharged the device, this data is automatically reset.

It affects the operation of the Play Market and synchronization with the Google account that all Android users have. The problem may have arisen due to the installation or removal of an application downloaded from the store.

The connection problem may occur if you have installed a hacked application or are using cracks for games.

And one last thing. Oddly enough, not all Android devices support the application and web version of the store. This is because some smartphones and tablets simply do not meet the compatibility requirements. You can view the list of models on the Google Play website in the help section.

Clearing cache

A connection to the server cannot be established, although the Internet on the device is stable and the date is set correctly. The first thing you need to do is clear the Play Store application cache and Google Services Play.

To do this, go to the system settings in the “Device” item and select “Applications”. Find the Play Market and click sequentially:

  • stop;
  • erase data;
  • clear cache;
  • remove updates.

How to clear cache

We carry out the same actions for the Google Play Services application.

Just like in the Market application, click stop, delete data and clear cache

We reboot the device and try to go to the Play Market. If the connection to the server still cannot be established, try the next step.

Disable synchronization

Due to a synchronization error, the app store also cannot connect correctly to the server. To disable it, go to the device settings again, move to the “Accounts” item, select Google.

Disable all synchronization and reboot the device. Log into your account again and turn synchronization back on. An error may appear, but we don’t pay attention to it and try to go to the Play Market.


To disable, uncheck all the boxes.

It is important to turn synchronization back on. Due to its absence, problems with the Market may also occur.

If there is still no connection to the server, proceed to the next step.

Deleting a Google Account

This step may help in some cases, and if games and other applications are not linked to it, you can try using this method to fix the server communication error.

In order to delete an account you need to:

  • go to Settings;
  • Accounts;
  • click on the email address;
  • call context menu button on the front panel of the phone (next to the Home and Back buttons), in some phones the context menu is called up by pressing the button with three dots in the upper right corner of the screen;
  • select delete account.


How to add an account

Reinstalling Play Store

If the problem persists, you can reinstall the Play Market. For this:

  • open the tinctures;
  • applications;
  • select Play Market;
  • stop;
  • Click remove updates;
  • erase data;
  • remove from default startup;
  • download the application with the extension .apk;
  • let's go to file manager devices;
  • run the file;
  • After installation, open the Play Market and enter your username and password.

How to remove Play Store

The application should work.

Important. Since the Market is built into the system and is not supposed to be removed, it is not available on the official Google Play website, so you will have to download it from third-party sources. Use only reliable and safe sites to protect your device. Latest version The play market can be found on the resource w3bsit3-dns.com and similar ones.

What else can you do

If a connection to the service has not been established, despite all the steps taken, you can download applications remotely. Go to the Google Play website from any browser and log in with your account.


Google Play web version

The interface is almost no different from the application by selecting the desired program, click install, after a while it will appear on your device. You can access the site from a computer, phone or tablet. The main thing that Accounts in the device on which you want to install the application and on the website matched. That is, if you use several accounts, for remote installation you need to make one active.