Windows Update - Troubleshooting. Solving Windows Update errors What happens when you update windows

Since the release of the first Windows 10 update, Microsoft has been very intensive in supporting operating system. Releasing two update patches every month. One patch is for security, the second is for system maintenance (eliminating bugs, lags, interface improvements, design, etc.). However, many users have to solve problems every month when installing Windows 10 updates. After some time from user complaints, Microsoft has released a tool that eliminates a large number of errors when installing updates in Windows 10/8. You can fix common error codes in Windows Update: 0x80073712, 0x800705B4, 0x80004005, 0x8024402F, 0x80070002, 0x80070643, 0x80070003, 0x8024200B, 0x80070422, 0x80070020. We will analyze more methods than one tool from Microsoft and solve many errors when updating or installing Windows 10 updates.

How to fix windows 10 update errors

Let's first look at the built-in option for correcting errors during the update. To do this, open " Options" > "Updates and Security" > "Troubleshooting" > "Center Windows updates " and press " Run the troubleshooter".

Windows 10 Update Troubleshooter

Microsoft has released a tool to troubleshoot errors when updating Windows 10, Windows 8.1, Windows 7. I have collected all the popular ones in the system. Just follow the link and download or follow the steps below.

  • Go to microsoft website and download the diagnostic program.
  • Select system version and download Windows Update troubleshooter.
  • For others Windows versions 8.1, Windows 7, follow the points on the site, mark the points and then you will solve many problems associated with network updating.

Resetting the Update cache in Windows 10

Sometimes it happens that the update cache in Windows 10 can be damaged, which causes a bunch of errors with various codes. This method is especially helpful when...

  • Run Command Prompt as Administrator. (see how to launch below).
  • Copy the commands below, paste them all at once into the "command prompt" and press Enter.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msserver pause

If your process stops on the line net start msserver pause, press Enter. After successful operation, close Command Prompt, open Settings > Update & Security and click " Checking for updates".

Fix Windows 10 update errors using DISM

We will fix it using the command line and the DISM parameter. Open Command Prompt as Administrator.

On the line, enter or copy the following commands in order:

  1. DISM.exe /Online /Cleanup-image /Restorehealth
  2. DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
  3. sfc /scannow

After each command, wait for 100% results and do not turn off the Internet and computer from the network.

Stopping and starting services will resolve Windows 10 update errors

One of the common reasons that Windows cannot update or install updates may be that services are blocked by other software processes. You can try restarting your computer and freeing up some processes. If it doesn’t help, then we will analyze the method using the command BITS, stop and restart services related to Windows Update. Open command line as administrator and enter the following commands in order:

Stopping services:

  • net stop bits
  • net stop wuauserv
  • net stop appidsvc
  • net stop cryptsvc

Starting services:

  • net start bits
  • net start wuauserv
  • net start appidsvc
  • net start cryptsvc

Clear SoftwareDistribution folder in Windows 10

The problem sometimes lies in the folder SoftwareDistribution, where the windows update files themselves are stored. When the system downloads updates, they are stored in that folder. After successful installation of updates, WUAgent deletes all old contents from this folder, but sometimes these processes go astray and the folder remains with different files. We will manually clean out the SoftwareDistribution folder so that there are no crashes or errors when installing windows updates. Open a command prompt as an administrator and enter the following commands:

  • net stop wuauserv
  • net stop bits

Now let's go to the folder itself and delete all the contents in it. Navigate on your computer along the path C:\Windows\SoftwareDistribution and delete all files in this folder. If for some reason the files are not deleted, then try restarting the computer, or better yet, repeat the above steps again. After deleting the files, the problems should disappear, but as we remember, we stopped the two Update and WUAgent services, now we will start them back. Open CMD and enter the following commands:

  • net start wuauserv
  • net start bits

Reset and restore catroot2 folder

Catroot and catroot2 are operating room folders Windows systems, which are required for the Windows update process. When you start Update Center Windows folder catroot2 stores Windows update package signatures and helps with its installation. Resetting and restoring the catroot2 folder solves many errors when updating or installing Windows 10 updates. To reset the catroot2 folder, run Command Prompt as an administrator and enter the following commands, pressing enter after each one:

  1. net stop cryptsvc
  2. md %systemroot%\system32\catroot2.old
  3. xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.old /s

Now delete all the contents of the catroot2 folder along the path C:\Windows\System32\catroot2

After removal, enter the command net start cryptsvc .

If you run Windows Update again, the catalog folder will be reset.

Do not delete or rename the folder Catroot. The Catroot2 folder is automatically recreated by Windows, but the Catroot folder is not recreated if it is renamed. If you find that the catroot or catroot2 folder is missing or not recreated if you accidentally deleted it, you can create new folder with this name in the System32 folder, restart your computer, and then run Windows Update.

As you know, starting with the version of Windows XP, Microsoft has been constantly releasing so-called system updates and service packs. However, it is worth noting that for some reason the update error occurs in Windows 7 much more often than in other operating systems. We’ll figure out what to do about it now.

Why does Windows 7 need an update?

If earlier system updates mostly concerned the security system, recently (in particular, for Windows 7) they even affect some basic device drivers, as well as specialized platforms such as the Microsoft .NET Framework, which are necessary for the operation of some programs and applications.

As for the problems, these are mainly errors from Windows 7 Update and the file itself, which is responsible for starting the process of searching for and installing updates on the system. Now we will look at the causes of errors and solutions to some of the most common problems in a little more detail.

Error installing Windows 7 updates: reasons

If we talk about the reasons, unfortunately, there can be quite a lot of them. First of all, this should include a disabled automatic update, damage to the update file under the influence of viruses and malicious codes, mutual conflicts between the firewall, antivirus and update service, incorrect completion of the update process, etc.

Despite the fact that in Windows 7 the update error can be present in different manifestations, for each situation you can find the most suitable effective solution to the problem.

Checking automatic updates

First, let's consider the simplest situation. It may very well be that automatic search and installation of updates is simply disabled. To check these settings, you need to use the “Update Center”, where the update method line should contain either an automatic start option or a search option followed by an installation offer.

Please note that even if such parameters are used, the system immediately begins scanning for the presence of official updates on the Internet, or rather, on the official Microsoft Update Center website, since the system initially accesses it.

Manual update

If in Windows 7 the update error persists after enabling automatic mode, you can use a manual search.

If everything goes smoothly here and the system offers to install the found updates, you just need to click the appropriate button. If even after this the problem does not disappear, more effective measures will have to be taken.

First of all, you need to check system disk(on which, in fact, Windows 7 is installed) for errors. To do this, it is better to use the command line rather than disk properties called up through Explorer. For example, in the “Run” menu you can enter the command chkdisk c: \f, which allows you not only to check, but also to automatically correct system errors.

If the error repeats over and over again, the reason for its occurrence may be that the file itself responsible for starting the update process is damaged. In this case, you need to perform a deep scan with any anti-virus software, or it is better to use utilities with the general name Rescue Disc, which are launched before the system starts from the optical media.

Firewall and Antivirus Issues

An equally common situation, when in Windows 7 an update error appears even after all of the above steps, is a process conflict hidden from the user’s eyes with a standard antivirus or firewall.

It is clear that the update program contacts a reliable source (in this case, directly to Microsoft resources), so before starting the update process they can be disabled for a while, but only if a preliminary scan has shown the absence of viruses and threats.

Error after updating Windows 7

Now directly about the most common mistakes, not counting what was described above. Windows 7 update error codes are a fairly large database; let’s look at the three most frequently encountered ones.

Error 643 is due to the inability to update the Microsoft .NET Framework. Other components of the system can be updated, but it is its update that causes the error. You just need to remove it from the system and install it again, after downloading the latest version from the official Microsoft website. By the way, regarding uninstallation, it is better not to use standard tools from the Programs and Features menu. In this case, advanced uninstallers are useful, removing absolutely all residual files and system registry key entries from the system.

One of the most powerful programs of this type is the iObit Uninstaller utility, which has a special Forced Uninstall mode.

No less common is error code 800b0100. In this situation the most acceptable solution will be the use of automatic problem fixers such as Fix It or System Update Readiness Tool. In most cases, they are able to fix problems automatically, even without user intervention.

But the biggest headache for many users is error code 0xc0000005. It appears after updates are installed on the system. Usually, this type The errors are caused by updates in the form of packages KB2859537 and KB2872339. Removing them allows you to get rid of annoying errors.

The easiest way is to type wusa.exe /uninstall /kb:2859537 on the command line or the same thing, but only for the KB2872339 package (of course, you must log in as an administrator). If this does not help, you will have to use the update log, in which all packages should be sorted by date. Most likely, some recent update is causing the crashes. Now you need to remove the packages one by one, restarting the computer each time until the error disappears (you can use the same command line). When the problem is resolved, you can reinstall the updates manually, but exclude the problematic packages from the list.

Or programs designed to improve and improve the performance of a product. But, unfortunately, the Windows operating system sometimes experiences problems and problems with installing updates. What to do in this case? In this article, we will take a closer look at how to fix Windows update errors. Let's figure it out. Go!

Windows Update sometimes gives errors

There are a lot of problems with system updates. Often users who have the mode enabled on their computer automatic update, complain about the result obtained. For example, they constantly see a message that new settings cannot be loaded or there was an error installing them. Users who prefer to install everything themselves are also often unhappy with the update. Sometimes, instead of improving the operation of the operating system, updating only leads to even worse results. Errors 0x80070057, 80244019, 8007000e and so on appear. In this regard, a logical question arises: how to fix this? More details about this later in the article.

A special tool has been implemented to troubleshoot all kinds of problems, which is called “Troubleshooting”. You can use this tool to get rid of Windows Update errors. “Troubleshooting” stops the Wuauserv system service and changes the name for the cache partition, and then restarts the service. To use this tool, type “Troubleshooter” into the Windows search and select the search result. Next, go to the “System and Security” section.

Go to the System and Security section

Once in the window for diagnosing and preventing problems on your computer, click on the “Advanced” item below. Then make sure that the line “Automatically apply patches” is checked in the window that appears and select the run mode with administrator rights. Start the error correction process - it will take a little time. After that, close the window and install the necessary updates again.

If the above method does not bring the desired result, you can try to fix the problem in manual mode. This is quite easy to do. First turn off the Wuauserv system service. To do this, go to “Task Manager” to the “Services” tab.

Go to the Services section of the Task Manager

Right-click on the corresponding line and select “Stop” in the menu that opens. To get to the Task Manager, use Windows search or the hotkey combination Ctrl+Alt+Delete. The next step is to open a command prompt as an administrator and run the command: netstopwuauserv

After executing the command, open the “SoftwareDistribution” folder, which is located in the “Windows” section on drive C. Completely delete all the contents of this folder. Files with updates are pre-downloaded there, so don’t be afraid to delete something you need. After clearing the folder, be sure to enable the Wuauserv service again.

Another way to correct errors is to use third party utilities. Among other products special attention The WSUS Offline Update program deserves it. This utility allows you to download and install the necessary updates from Microsoft. WSUS OfflineUpdate is free, so you can download it from the Internet without any problems.

After installing and launching the utility, simply click the button with the name of the version, which is located in the “Mostrecentversion” section. An archive with the necessary information will be downloaded to your computer. installation file, which is called "updategenerator.exe". Launch it. In the window that opens, you will need to select the bitness of the operating system that you have installed. You can find out this information by entering “System information” in the Windows search. Return to the download window and check the appropriate box (x86 or x64). Click the "Start" button. Wait a while for the updates to download. Upon completion of the procedure, a window will appear asking you to view the list of downloaded files. Click “Yes” or “No” depending on your desire. After that, run the file “updateinstaller.exe”, which is located in the “client” folder. In the window that appears, click on the “Start” button to start the installation process. Wait a while. Ready!

Now you know how to fix Windows update errors. As you can see, it's quite simple. Write in the comments if this article helped you, and tell other users about your own experience in solving similar problems.

Problems with updates can definitely arise at inopportune moments. Moreover, there are a number of reasons for this, so we advise you to study the manual better!


Today this software a little outdated. However, the popularity of the OS in question is still high. This article will tell you why Windows 7 won't update through Windows Update and how to fix the problem. Below are a number of methods.


Why are updates needed?

But first you need to understand what these updates are for and what role they play for the user:

  • the product ensures the integrity and security of the OS;
  • the update ensures compatibility with improved machine spare parts;
  • software optimizes program code;
  • The fix improves the performance and multitasking of the OS.


What updates are there?

All software components are divided into several types:

  • important;
  • recommended;
  • optional;
  • other updates.

Important updates are related to Windows system security. It is recommended to install such packages from the moment they appear in notifications. Recommended components will improve PC performance. Optional components include various drivers or updated software from developers. Others include those components that are not included in the above.

The OS distribution will not be reconstructed in the future, since Win 8 and then 10 were released. Developers will only support a special number of tools. Fans of the presented version still have a lot of time left.


Why are OS updates not installed?

Today, this may be due to the following reasons. Before doing anything, it is imperative to leave the possibility Reserve copy data followed by a system restore point. Otherwise, the system may not start up and the user will lose important data. That's why:

  • we will create a point for rolling back the OS;
  • or we will create an image for backup using native tools - the Win 7 archiver;
  • or we will use third-party software and create a similar copy in it.

Incorrect installation

Often, incorrect installation is hidden in an error in starting the “Update Services”. To enter the settings parameters, just launch the “Start” menu and enter “Services”, after which a dialog box will pop up with the configuration of the parameters.


The dialog box displays a list of local OS tools. In the list, we will find “Windows Update”. The list is displayed in alphabetical order, which means that the required element will be located at the very bottom. Click twice.


In some cases, the service tool is running offline. It also happens that the problem depends on the startup itself. It's worth checking if the service is running. This is most often observed on illegal (pirated copy) builds of the Win 7 distribution. Software makers turn off the service on purpose. So let's make sure that the local tool is enabled. If not, then turn it on.


The enabled OS update application should be turned off.


Without leaving the dialog box with properties, press the Win + R combination on the keyboard, after which the “Run” system window will pop up, where we will enter: SoftwareDistribution and click “OK”.


The OS Explorer will start with the subsystem folder “SoftwareDistribution” from which you will need to delete all existing folders and files.


Now let's go to the window with the Win 7 local tools configuration parameters and restart this element again.


After this operation, you will need to restart your PC and go to the Update Center.


When the working window opens, download the updates and install them. To quickly enter the configuration settings, you will need to call the Start menu and enter the desired service name in the search. In the dialog box, select the “Check for updates” option.


Install the required update package by clicking on the option of the same name.


When you need to install only special updates, you will need to click on the “Important updates” option.


Among the expanded list, let's tick off what we need.


Upon completion, return to the initial window of the service and enable the installation option.


Errors while downloading updates

One of the most common problems with the Win 7 update is a failure during downloading to the PC. This happens because the files are located and loaded into the OS cache. If the download is unsuccessful, the installation process will not be possible. It is worth considering that at the stage of downloading files, the update package will not be overwritten. Initially, you will need to uninstall the disk space containing the cache contents in which erroneous updates are stored and only then download the components.

To clear the cache, open the command line. In the Start menu search dialog box, enter the appropriate query - “ Command line" Then, let's call context menu and run it with administrator rights.


In line Windows commands you must enter the following combinations:

net stop wuauserv
ren %windir%\SoftwareDistribution SoftwareDistribution.OLD
net start wuauserv



Click "Ok". After the cache is cleared, we will proceed to updating the system, after restarting the PC.


Errors in the system registry

Most often, errors when installing OS updates occur due to a failure - 80070308. This happens due to the fault of the system registry. To return the system to its original appearance in the registry, a number of changes must be made. Press Win + R. The Run dialog box will pop up. In the field, enter: regedit and click “OK”.


Go to the HKEY_LOCAL_MACHINE section and select the COMPONENTS subfolder in which we will delete the PendingRequired. To delete a system file, open the context menu by right-clicking.


After the operation, restart the PC and perform manual installation updates.


Fix It - automatic solution to OS problems

To make it easier for users to troubleshoot such problems, Microsoft has developed a special software Fix It. It's in automatic mode will eliminate everything possible mistakes with OS. The utility can be downloaded from the link below.


Let's run the program installation file. The software will automatically create an OS restore point. After the above operations, detection and elimination of system errors will begin. After the program is running, close the utility and try to install the updates again.


What to do if there is no access to the Internet and the connection to the Microsoft site is blocked by an antivirus or firewall?

If there is no connection to the Internet, and this is usually a problem with proxy servers or the lack of the Internet itself, the download of updates will not start. If the problem is with the antivirus or firewall, then during installation you should disable them and manually install the appropriate updates.


Impossibility to update due to lack of memory

It is regularly impossible to install updates for the Windows 7 operating system due to the lack of free disk space on the hard drive personal computer or laptop. Please note that most often the average volume of updates takes up to 5 gigabytes. Before downloading and installing, you will need to free up the occupied disk space on drive C and repeat the entire process again.


Long search for updates

Recently, when installing a clean image of Win 7 OS, it takes a long time to search for updates. In this case, no errors are observed. The problem is solved as follows:

  • install Microsoft Fix It and reboot;
  • restart the PC and install KB3102810 (links are given below!);
  • We reboot again - everything should be fine.

This may be the reason why Windows 7 is not updated through the OS Update Center. This completes the entire troubleshooting phase. We will be glad if the information helped you. You can rate the article and write a comment! Share this tip with your friends. Thank you!

Sometimes there are situations when Windows Update is unable to download and install updates. Also, problems may arise if the update is downloaded but not installed. Most often, errors appear after reinstalling or installing the operating system, as well as in case of failures in the OS.

You may need to reset your Update Center settings to fix the errors and resume working properly.

Let's look at the most common errors.

Windows 7 Update error 0x80070057

This system failure is quite rare and difficult to correct.

Try disabling autorun of various programs that do not depend on the functionality of the system. Open "Control Panel" and click on "Task Manager". Go to the tab.

Using the correct procedure, restart your computer.

Error 0x80070643 Windows Update

The error appears when you try to install anything on your computer. This means that there is a conflict between the program being installed and Net Framework.

First, find Net Framework on your computer. Often users delete folders and programs that they consider unnecessary, so if you don't find this software application, then most likely it has been deleted. Install again.

If the application is in place and the error still does not disappear, do the following:


Windows 7 Update error 0x80070005

We do it in the following sequence:


Open Notepad and copy there:

@echo off Set OSBIT=32 IF exist "%ProgramFiles(x86)%" set OSBIT=64 set RUNNINGDIR=%ProgramFiles% IF %OSBIT% == 64 set RUNNINGDIR=%ProgramFiles(x86)% C:\subinacl\subinacl. exe /subkeyreg "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing" /grant="nt service\trustedinstaller"=f @Echo Gotovo. @pause

  1. Save this text file in the format .bat.
  2. Run the file using Administrator rights, when the operation is completed, reboot.
  3. Restart the failed process.

Windows Update Error 0x8024402c

This error most often occurs due to incorrect setting Internet browser Explorer. To correct the situation, open IE, and in it the menu "Service". After that “Browser Options” - “Connections” - “Network Settings”. Find a group « Automatic setup» and select « Automatic detection parameters". This should help the Update Center work.

Windows 7 Update Error 80244019

Usually, this error occurs due to computer infection by viruses. Eliminated as follows:


Windows 7 Update Error 800b0001

To fix this error, you need to go to the Microsoft website. Find a list of operating systems on the website, select your operating system. Click on the + sign next to the name of your OS and select the edition that is relevant to you.

Download the program, run it on your computer, it should fix the error.

Windows Update Error 8007000e

To solve this problem, you just need to download the KB3102810 update for the Update Center from the official Microsoft website. Install the update and the error will disappear.

Windows Update Error 80072ee2

To prevent this error from occurring on your computer again, follow these steps:

  1. Use CCleaner to remove errors in the registry. This should help if there is no connection between files in the registry and Windows 7 Update;
  2. Conduct a deep scan using a program that looks for malicious files;
  3. Install all OS updates.
  4. Reinstall Windows Update using the diagnostic program from the Microsoft website using the link;
  5. Update your drivers;
  6. If the above points did not help, use the “System Restore” function to roll back the system to a state when the error did not occur and then try updating the drivers;

Windows 7 Update error 0x80070490

If you are trying to update your OS to latest version, then you may encounter this problem.

To fix Windows Update 7 errors, you need to repair damaged system files. Use the program for this System File Checker. Scan your computer using this tool and restart your computer. To do this you need: