How can I restore my email? How to recover deleted mail ru Mail. The Easiest Methods to Recover Your Email Password

Email is one of the most popular services on the Internet. It appeared in the mid-70s and has been constantly developed and improved since then.

The main condition for the operation of any mail is security and confidentiality. For example, when registering on mail.ru, you must come up with a password consisting of at least six characters and including upper and lowercase letters, numbers, and special characters. However, such a complex password is easy to forget.

Typically, you can restore access to your mailbox in several ways. As an example, let's try to recover the password on Mail.ru.

Quick navigation through the article

Password recovery

First of all, you need to open the “Password Recovery” window and provide all the necessary data. The sequence of actions is as follows:

  • First you should go to the mail.ru website;
  • Then follow the link “Forgot your password?” (you can immediately open the window e.mail.ru/password/restore/);
  • Enter your login in the appropriate field;
  • Specify the required domain in the drop-down list;
  • Click the “Restore” button;
  • Select one of the proposed password recovery options.

Answer to security question

If the answer to the secret question was specified when registering your email address, you can use that answer when recovering your password. To do this you need:

  • Indicate the correct answer to the security question;
  • Enter the code from the picture in the appropriate field;
  • Click “Recover Password”;

Spare mailbox

If there is an additional mailbox that was specified when registering on mail.ru, then you can recover the password using it. To do this you need:

  • Enter the address of an additional mailbox;
  • Click “Restore”;
  • Follow the link that will be sent to an additional email address;
  • Create and specify a new password.

Recovery using a mobile phone

If, when registering on mail.ru, the number was specified mobile phone, then you can use it. To do this you need:

  • Enter your phone number in the appropriate field;
  • Click “Receive code via SMS”;
  • Wait for a message on your phone;
  • Enter the received code in the appropriate field;
  • Create and specify a new password.

Technical support service

If none of the proposed options suits you, you can contact the service technical support. The sequence of actions is as follows:

  • Go to the website win.mail.ru/cgi-bin/support;
  • Fill out the form to contact the “Technical Support Service”;
  • Indicate the approximate date of mail registration, login, time of last use;
  • Wait for a response from the Support Service (usually it takes 3-5 days);
  • If the decision is positive, a new password will be issued to the mailbox.

If personal login information email lost, they can be restored. How this can be done and what is required for this will be discussed in this material.

If you have problems accessing your email, you will need to perform data recovery. It is worth noting that the algorithm for each individual service is almost identical. The differences will depend on what data was forgotten. For example, if you only forgot your password, then, as a rule, you only need to provide a phone number so that the system will send a message with a confirmation code that the user is the owner of the account. But if all the data was lost, in this case the recovery procedure will be somewhat more complicated. In general, you will need to answer security questions or by feedback.

Important! None of the popular email services can recover your old password. Mailers only offer to reset old key and replace it with a new one.

Recovery methods

Let's look at the most common email recovery options.

We use a phone number

By phone number. This method is characterized by the fact that to reset the key you will need to enter the phone number that was specified when registering your account. A verification code will be sent to it to verify that the person is the account owner. For example, in Gmail you can specify a main number and an additional number, in case one of them is not accessible.

Backup copy

Via backup email. When using this method, a backup e-mail is used, where a link to reset the key is sent.

Security Question

Using a security question. The method involves answering the security question that was asked during registration. Typically this is the mother's maiden name, date of birth, pet's name, etc.

Recovery Questionnaire

Using fill recovery questionnaires. Some services offer users to recover data using a questionnaire. This option will be acceptable if you have forgotten your username and password. It requires you to indicate the following information: the approximate time of account registration, the last password with which you successfully logged in, etc.
The system will automatically check the entered information; if some of the information matches, it will offer to restore access. It is important to know that a profile check can be carried out as in automatic mode, and sent to technical support - it all depends on the specific service.

Technical support

Contact technical support. This option, like the previous one, will be acceptable if you have forgotten your login and password. In this case, you will need to fill out a feedback form with a request to return access to your account. In this case, you need to provide some information: an approximate password (if you remember), phone number, etc.

Mail.ru mail recovery

Mail.ru - domestic search system, which offers users the mail service “Mail.ru Mail”. The service offers only two recovery options, let's look at each of them.

  • go to home page search engine;
  • select “Forgot your password”;
  • after on new page enter username email box;
  • provided that you do not remember the password, next to the captcha input field select “ I don't remember the answer»;
  • We fill out a special form where you need to indicate data, an approximate password, an approximate registration date, etc. The questionnaire is sent to technical support for verification. If some information matches, it is proposed to perform a recovery.

Yandex Mail

Another domestic search engine that allows you to create an email account. Compared to the previous one, there are more options for returning access; let’s look at each of them in more detail.

Using a verified phone number:


Using a backup email address:

  • If in the previous option it was not possible to return access, click “ Another recovery method»;
  • enter the additional e-mail address and click “Get code”;
  • A message with the necessary information is sent to the backup mailbox.

Security Question:

  • if the previous option also could not help, select “ Another way»;
  • then a new window will open where the user prompted to enter an answer to the security question specified during registration;
  • after entering, if everything was specified correctly, a form for changing the password will appear.

Contact us technical service:


Gmail

One of the most popular mailers. It is also the key to access various Google services. It should be noted that when restoring access to this mail, there are some difficulties. This is expressed in the fact that Google requires a fairly large amount of information and it is advisable to indicate it as accurately as possible.

Gaining access using the standard form:

Rambler

Another domestic service that invites users to register a mailbox. Next, consider the recovery option:


Contact support:


Recovery if a mailbox is deleted

To restore a deleted mailbox you will need contact support users. To do this, you need to fill out the feedback form and indicate the details of the remote account: username, password, registration date, etc. It is important to know that you can restore your account in this way only if no more than a month has passed since the deletion.

It is worth noting that before contacting support, you can simply try logging into your account. Some services allow you to cancel account deletion within two weeks in this way.

How to remember your email address

Let's look at how to remember your email address:

  1. « Cookies" If your email was recently registered, you can use the Cookies checker. Cookies store entered data on websites. IN Google Chrome You can open these files as follows: click “Settings”, “Show additional settings" and "Personal information". In Opera you can view cookies as follows: “Settings”, “Privacy” and “All cookies”. IN Mozilla browser: “Settings”, “Privacy” and “History”;
  2. Websites, where the user specified mail. Most often, it is indicated when registering on any resources: online stores, social media etc. You can also find out the address by contacting the support of this resource;
  3. Ask friends. Some users can communicate and send files via email. You can ask your friends for their e-mail address;
  4. Using an email program;
  5. If you used e-mail in such mail programs, like Outlook or Mozilla Thunderbird, the address can be found in the application settings.

The result of recovery depends on several factors. Within 5-10 minutes it is possible to recover your password using the following methods: answering a secret question, specifying an additional email address, or by receiving an SMS message on your phone and then changing the password.

5 ways to recover a forgotten password

  1. Correct answer to security question

    Write the correct answer to your question (you asked it when registering your mailbox) and press “Enter”. If the outcome is positive, i.e. If you answered correctly, you will be prompted to change your password.
  2. Write an additional e-mail address

    Write the address of your additional email that you entered, as well as in the previous paragraph when registering in the mail and send it. The Mail.Ru service will automatically check it and if the outcome is positive, you will receive a letter with a link to your entered email address, by clicking on which you can change your password. One disadvantage of this method is that almost no one specifies additional email, and I don’t think you did either.
  3. Provide cell phone number

    Enter your mobile phone number (you indicated it during registration) in the appropriate field in the format +79151231289 and press “Enter”. If the number was entered correctly, an SMS message will be sent to it with a code, which we paste into the input field. Next, you will be prompted to change your password to a new one.
  4. Write forwarding email

    You must enter the email address to which you have configured your settings to forward emails from this mailbox. Of the minuses, the transfer is rarely set up, so this method Few people will like it.
  5. Support contact form

    If the methods described above did not help you, then you can use the form to contact technical support, filling out all its fields in as much detail as possible. After that, the support service will manually analyze the information you entered and notify you of the results. This method will be discussed in more detail below.

The result of recovery depends on several factors. Within 5-10 minutes it is possible to recover your password by answering a secret question, specifying an additional email address, or by receiving an SMS on your phone.

Reasons for recovering your password in mail:

  1. Reinstalled Windows and forgot to save the password;
  2. You simply forgot your password;
  3. Virus attack, i.e. a virus has entered your computer and started sending spam from your computer; accordingly, the portal administration will ask you to remove the virus from your computer and change your password.

Instructions

  1. answer the secret question correctly - if you correctly answer the secret question you wrote during registration, you will be prompted to set a new password
  2. correctly indicate the additional address - you will receive a letter to the additional postal address with an offer to change the old password to a new one
  3. Enter your mobile phone number correctly - I think this is the easiest way. You wrote your phone number and an SMS comes with your username and password.
  4. fill out the form to contact the support service - if you were unable to recover your password using any of the options suggested above, then you will have to write a letter to the site's technical support email. I think this is one of the most time-consuming methods, you will have to fill out a bunch of different information. In my practice, this method works to recover a password for a 50/50 email. It all depends on the owner of the mailbox.

Everyone has email. Moreover, users often have several mailboxes on different web services at the same time. At the same time, many of them often forget the password they created during registration, and then there is a need to restore it.

In general, the process of restoring a code combination on different services is not much different. But, since there are still certain nuances, let’s consider this procedure using the example of the most common mailers.

Important: Despite the fact that the procedure discussed in this article is called “Password Recovery,” none of the web services (and this applies not only to email providers) allows you to recover your old password. Any of the available methods involves resetting the old code combination and replacing it with a new one.

Gmail

Nowadays it is difficult to find a user who does not have a Google mailbox. Almost everyone uses the company’s services, both mobile devices from Android OS, and on a computer, on the web - in the Google Chrome browser or on the YouTube website. Only if you have an email address with the address @gmail.com can you take advantage of all the functions and capabilities offered by the Good Corporation.

Speaking of password recovery from Gmail, it is worth noting a certain complexity and some duration of this seemingly mundane procedure. Google, compared to its competitors, requires too much information in order to restore access to the mailbox if the password is lost. But, using detailed instructions on our website, you can easily restore your mail.

Yandex Mail

Google’s domestic competitor has distinguished itself by having a more delicate, loyal attitude towards its users. You can recover your password for this company’s email service in four different ways:

  • Receive SMS to the mobile phone number specified during registration;
  • Answer to the security question also asked during registration;
  • Specifying another (backup) mailbox;
  • Direct contact to Yandex.Mail support service.

As you can see, there is plenty to choose from, so even a beginner should not have problems solving this simple task. And yet, in order to avoid difficulties, we recommend that you read our material on this topic.

Microsoft Outlook

Outlook is not only an email service from Microsoft, but also a program of the same name that provides the ability to organize convenient and effective work with electronic correspondence. You can recover your password both in the client application and on the mailer’s website, which we will discuss below.

  1. Following the above link, click the button "To come in"(if required). Enter your email address, then click "Further".
  2. In the next window, click on the link "Forgot your password?" located slightly below the input field.
  3. Choose one of the three suggested options that suits your situation:
    • I don't remember my password;
    • I remember the password, but I can't log in;
    • I think someone else is using my Microsoft account.
  4. Enter the email address from which you are trying to recover the code combination. Then enter the captcha and click "Further".
  5. To verify your identity, you will be asked to send an SMS with a code or receive a call to the phone number specified when registering with the service. If you do not have access to the specified number, select the last item - “I don’t have this data”(we will consider further). Having chosen the appropriate option, click "Further".
  6. Now you need to enter the last four digits of the number associated with account Microsoft. Once done, press "Send code".
  7. In the next window, enter the digital code that will be sent to your phone in the form of SMS or will be dictated in a phone call, depending on which option you chose in step 5. Having specified the code, press "Further".
  8. Your Outlook email password will be reset. Come up with a new one and enter it twice in the fields shown in the screenshot. Having done this, click "Further".
  9. The code combination will be changed, and at the same time access to the mailbox will be restored. By pressing the button "Further", you will be able to log in to the web service by providing updated information.

Now let's consider the option of changing the Outlook email password in the case when you do not have access to the phone number that was linked to your account Microsoft records directly during its registration.

  1. So, let's continue from point 5 of the above guide. Select an item “I don’t have this data”. If you have not linked a mobile number to your mailbox, instead of this window you will see what will be shown in the next paragraph.
  2. According to a logic understandable only to Microsoft representatives, a confirmation code will be sent to the mailbox for which you do not remember the password. Naturally, it is not possible to find out in our case. Let's act more logically than the savvy representatives of this company suggest - click on the link "This verification option is not available to me" located below the code entry field.
  3. Now you will need to specify any other email address available to you, at which Microsoft support representatives will contact you. Having specified it, click the button "Further".
  4. Check the mailbox entered in the previous step - the letter from Microsoft should contain a code that you will need to enter in the field indicated in the image below. Once done, press "Confirm".
  5. Unfortunately, this is not all. On next page To restore access to your account, you will need to enter the information specified during registration:
    • Last name and first name;
    • Date of birth;
    • The country and region where the account was created.
  6. Once at the next stage of recovery, enter the last Outlook email passwords that you remember (1). It is also highly advisable to note other Microsoft products that you may use (2). For example, by providing information from your Skype account, you will increase your chances of recovering your email password. Indicate in the last field (3) whether you have purchased any of the company's products, and if so, indicate what exactly. After this, click on the button "Further".
  7. All information you provide will be sent to Microsoft Support for review. Now all you have to do is wait for a letter to the mailbox specified in point 3, in which you will learn about the result of the recovery procedure.

It is worth noting that in the absence of access to phone number, which was linked to the mailbox, and also in cases where neither a number nor a backup email address was linked to the account, there are no guarantees for password recovery. So, in our case, it was not possible to restore access to mail without a mobile phone.

In cases where there is a need to restore authorization data from a mailbox linked to the Microsoft Outlook email client for PC, the algorithm of actions will be different. You can do this using special application, which works regardless of which service’s mail is linked to the program. You can familiarize yourself with this method in the following article:

Mail.ru mail

Another domestic mailer also offers a fairly simple password recovery procedure. True, unlike Yandex mail, there are only two options for restoring the code combination. But in most cases, even this will be enough for every user.

Many people actively use modern technologies exchange of information using the vast capabilities of the Internet. To do this, you need to create a mailbox by registering on one of the special services. Email allows you to instantly send information anywhere in the world and receive a response.

When setting up a mailbox, you should first take care of its security. For this purpose, there is protection of personal correspondence from unauthorized users using a password. Basically, when registering, a combination of numbers and letters is used, which you must remember. But what should you do if you forgot your password for mail.ru or other email services? There are many methods for restoring access. The specific method you choose depends on the profile information that the user can remember.

Restoring access by phone number

Often, users experience account hacking or simply forget their email password. And as a solution to the problem, they create a new mailbox. Which, of course, leads to loss of access to your own information at the previous mailing address.

As you know, when creating a profile, the user needs to confirm his phone number used to manage his account. If the user has forgotten the email password, but has access to a phone number that was previously confirmed, it is recommended to use recovery via SMS message.

To do this, you need to select a number and enter the last 4 digits in a special field. After which a message with a code to restore access to the profile should be sent to the specified number.

Secret Question

Often, when creating an account, you will be required to specify a specific question and provide an answer to it. To restore access, you must enter the required information in the appropriate field. Thanks to this, the system identifies the user. After this, you will need to enter the code from the provided image and follow the instructions. If the user does not remember the answer to the secret question, then he should click on the “I don’t remember the answer” button under the form.

Standard recovery method

If the user has forgotten his mail password, then to recover it in a standard way you need to know the login. The process occurs in the following sequence:

  • The main page of mail.ru, when trying to enter your mailbox or register, contains a “Forgot your password?” button.
  • Enter your email address, then click the “Continue” button. However, you should remember that if you do not use your mailbox for 5 years, access to it is lost forever.
  • If the entered address exists, the user is taken to a recovery page where they are required to enter some information about the data during registration.
  • After filling in the required fields, you will need to enter a captcha.
  • Then a page will open with empty fields that also need to be filled out. Then you should submit the form.

So, the user’s application will be sent for verification and will be reviewed in the near future.

Help Desk Help

There is nothing difficult about contacting support for help if you have forgotten your email password. If you were unable to use the standard method, then you need to directly contact the specialists and explain in detail the essence of the problem. Perhaps the account was hacked or the user did not log into the profile for a long time. When sending an email explaining the reasons, you should indicate the subject: “Password recovery.”

The letter will require you to indicate the most important information that is available only to the real account owner. To quickly return access to mail, it is recommended to provide as much reliable information as possible. In this case, the likelihood of password recovery will increase several times.

So, password recovery is a completely solvable problem if you strictly follow the instructions or use the help of the support service. You can restore access to your account if the user has forgotten his email password, but remembers the information he provided during registration. To minimize the possibility of account loss, it is recommended to always provide a mobile phone number.