Inboxes are not saved. Change the location where you save sent emails. Other Possible Causes

In Outlook, you can specify the folder in which sent messages are saved.

Outlook 2016 and Outlook 2013 for Windows use the Exchange protocol to connect to Outlook.com (formerly Hotmail). The Exchange protocol allows you to change the way sent items are stored.

If you're using an IMAP account, you won't be able to change the folder where sent messages are stored, but you can disable .

Note: You can check if you are using an IMAP account by selecting Account settings records " file _Gt_" _Gt_ settings account .

For Outlook.com and other Exchange accounts, follow these steps to keep sent messages in the original folder.

Disable saving sent messages in an IMAP email account

If you use an IMAP account in Outlook, you may notice that sent messages are saved twice. To resolve this issue, you can disable Outlook from saving sent messages.

    On the tab File select Setting up accounts > Setting up accounts.

    Highlight the IMAP account and click the button Change.

    Check the box do not save copies of sent messages .

Change the location to save sent messages when using an Exchange account

Sent.


Change the location to save sent messages when using an Exchange account

By default, a copy of every message you send is saved in the folder Sent.

When you forward or reply to a message saved in a folder other than your Inbox, you can set Outlook to save a copy of the sent message in the same folder as the original message.


Change the location to save sent messages when using an IMAP account

Note: When you first send a message Email If you are using an IMAP account, you are prompted to select a folder to save sent items.


Let's figure out why Android doesn't save call history in the call log. There are several reasons why a phone malfunctions like this. Let's try to figure it out.

We are not responsible for your actions. We recommend contacting service center for solving the problem.

  • You probably may have taken the battery out of your phone, or have full reset settings, thereby confusing the date and time. Your Android "thinks" these calls are made in the "future", so it doesn't display them.

The solution to this problem is to do the following:

  1. You need to open the “Settings” menu;
  2. Then we find the item “Date and time”;
  3. Change the date to the current one;
  4. After the changes, you should restart the phone;

Other Possible Causes

You may have changed the settings in the calls themselves.

To do this, you need to go to the call log. Go to settings, then open the “Features” tab and then click “Show hidden calls”. This option Not available on all firmwares.

What does “Reset to factory settings” mean and why is it needed?

Another possible option is a simple “lag”: reset the phone to factory settings, then check the date and time. Hard reset(resetting files and your data from Android) - forced deletion of absolutely all data from a smartphone or other devices, in order to return your software and the system, directly, to its original form. Contact information, downloads, photos, applications, setting up your email. After resetting these settings, your phone will return to the condition in which you bought it.

Before resetting the settings, you should save all files that are important to you, since you can restore deleted files It won't work anymore. Files such as SMS messages, mail that was downloaded through applications, etc. will be deleted from the phone's memory. Files that will not be affected by resetting your data: photos, music and videos.

How to do it?

The first way to do this is to reset the settings through your phone's menu.

  1. Go to your phone's menu.
  2. Next, find the “Settings” item
  3. Then the item “ General settings"or "User and Archiving".
  4. After this, “Archive and reset”, it can also be called simply “Reset”, or “Confidentiality”.
  5. Next, find and select “Reset data” or “Reset device”.
  6. Then "Delete everything".
  7. Your device will then reboot and the data will be deleted.

If for some reason you are unable to reset to factory settings, there is a second way to do this.

  1. Hold down the power button and turn off your android.
  2. Hold down three buttons at once. These are the “power”, “home (the button located in the center)”, “top volume button” buttons.
  3. If your smartphone does not have a button such as “home”, then press and hold “power” plus “top volume button”.
  4. The download icon should soon appear on your phone screen, after which you can release the buttons.
  5. After this, a menu will appear in which you will need to select a sub-item using the volume buttons of your phone, called “Wipe data/factory reset”, after which you need to confirm with the “Home” button. If you do not have this button, then you should hold down the button responsible for turning on the device.
  6. Next, an item called “Yes delete all user data” will appear, click on it. These step-by-step steps will be followed by removal, after which we select “Reboot system now”. Your android will be enabled soon.
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When creating a company and its further operation, a large number of incoming documents will be generated. And over time it will only grow. In order not to drown in this stream, it is necessary to maintain clear order at all stages of the life of documents.

When creating a company and its further operation, a large number of incoming documents will be generated. And over time it will only grow. In order not to drown in this stream, it is necessary to maintain clear order at all stages of the life of documents.

Organization of document flow in the newly created company

Responsibilities for recording incoming documents are assigned to a special structural unit (DOU service) or secretarial service. The procedure for passing documents and the operations performed with them in the company are regulated by the instructions for office work, regulations on structural divisions and job descriptions of employees. These local (intra-institutional) regulatory documents must be developed, approved and brought to the attention of company employees. Strict compliance with the requirements of instructions and regulations makes it possible to organize a rational document flow for the company - the movement of documents from the moment they are created or received until the completion of execution or dispatch.

The basic principles of organizing rational document flow are:

  • centralized (in the preschool educational institution) registration, reception, sending of documents;
  • movement of documents along the shortest path c minimal costs time and labor;
  • excluding the return of documents without a corresponding business need;
  • exclusion of unreasonable approvals and parallel approvals of draft documents;
  • organizing the movement of groups of documents that have the same route.

Delivery and sending of documents to the company is carried out by postal, courier, courier and telecommunications (telegraph, telephone, e-mail). Documents can be delivered by company employees who received them from other organizations and companies, and by visitors.

Reception, processing and passage of incoming (incoming) documents

Let's look at the main points that employees of the preschool education service need to pay attention to when receiving, processing and passing incoming documents to the company.

All documents received by the company (including telegrams, faxes) undergo initial processing, preliminary review, registration, review by management and are transferred to a company employee for execution.

Upon receipt of the document, the preschool educational institution employee must check the integrity of the envelope, package or packaging, and the correct address of the document. When opening the envelope (package), the presence of documents, including attachments, is checked. If there are missing attachments, damage to documents or attachments to them, you must notify the sender on the same day at writing. An act is drawn up in 3 copies: the first remains in the preschool educational institution service, the second is attached to the received document, the third is sent to the sender of the document. Erroneously delivered correspondence is returned to the sender.

Envelopes are saved and attached to documents in cases where only they can be used to establish the sender's address and date of sending; in other cases, the envelopes are destroyed.

Envelopes marked “Personally” and stamped “Secret”, “Trade Secret”, “Confidential” are not opened by employees of the preschool education service. You need to put a stamp on the envelope about receipt and the date of receipt, after which the closed envelope with documents must be handed over to the department responsible for working with information limited access, and with the mark “Personally” - transfer to the addressee.

Received faxes (faxes) are registered, reviewed and submitted for review to management or directly to the company executive to whom the fax was addressed.

Reception and registration of documents in in electronic format, received to the company’s email address, is carried out by the DOU service, transmitted via the company’s information and telecommunications network to management or the direct executor.

Documents requiring urgent consideration are submitted for registration immediately. The rest of the correspondence is processed on the day it is received or on the first business day if documents are received outside business hours.

Documents addressed to structural divisions are transferred to the divisions, bypassing the company management.

Received telegrams are accepted against receipt with the date and time of receipt. The text of the telephone message is recorded or printed by the recipient, registered and promptly transmitted to the manager to whom it is addressed.

If the company needs to set other deadlines and develop additional ways processing and transfer of documents, then this information is included in the local regulatory act that regulates the company’s office work and is subject to strict implementation.

A preliminary review of incoming documents is carried out based on an assessment of their content, based on the distribution of responsibilities between management established in the company. Documents that have passed preliminary review are subject to registration and only after that are submitted to the company management for consideration. Documents registered by the DOU service are submitted for review to the company management on the day they are received.

The documents with resolutions reviewed by the management are returned to the preschool educational institution service, where the content of the resolution, the deadline for executing the order, the full name are entered in the registration and control journal, card or database (RKF). and positions of executors of instructions, only after this the document is transferred for execution. If the executors are several structural divisions, then the original is transferred to the responsible executor, and the rest are given copies of the document.

The transfer of a document under execution from one department to another is carried out only with the permission of the head, or by agreement between the heads of departments. The DOU service is notified of the transfer of the document during execution, which makes a note about this in the RKF.

Registration and accounting of incoming (incoming) documents

All correspondence: incoming (incoming), sent (outgoing) or internal must be registered with the company’s DOU service. Registration of a document - recording the fact of creation or receipt of a document with affixing a registration number on it, followed by recording information about the document in the RKF.

It is important to know, What:

  1. Documents are recorded regardless of how they were delivered, transmitted, or created.
  2. A document must be registered only once: received - on the day of receipt, created - on the day of signing or approval.
  3. Registration of documents is carried out within a calendar year in gross sequence; with the beginning of a new calendar year, registration numbers of documents begin with the number 1.

You should know that there is types of documents that do not require registration:

  1. GOSTs, OSTs, TU.
  2. Schedules, orders, requests, orders.
  3. Correspondence addressed to employees of the organization marked “Personally”.
  4. Scientific reports.
  5. Norms and standards for material consumption.
  6. Printed publications (books, magazines, newsletters).
  7. Congratulatory telegrams, letters.
  8. Price lists.
  9. Invitation cards.
  10. Programs of conferences, meetings.
  11. Advertising materials (flyers, programs, prospectuses, notices).
  12. Forms and blanks (except for strict accounting and reporting forms).
  13. Anonymous appeals and letters from citizens without a return address.
  14. Statistical data.

There are two types of document registration: centralized and decentralized.

When centralized, registration of documents is carried out only by employees of the preschool educational institution service.

When decentralized, registration of documents is carried out both by employees of the preschool educational institution service and by those responsible for office work in structural divisions. In this case, the local regulatory act must clearly state what types of company documents must be registered with the DOU service and in structural divisions and in what registration and accounting forms.

On incoming (incoming) documents subject to registration, a stamp is affixed on the first sheet of the document - a mark of receipt, which indicates the date of receipt and the incoming registration number.

If necessary, the hours and minutes of receipt of the document are noted.

The registration number of a document serves as its registration and search feature, therefore the company must develop a uniform and stable document registration system. The components of the registration number must be permanently located in it.

The registration number of the incoming (incoming) document includes the serial number of receipt within the calendar year. The serial number of the document, after consideration by the manager and the adoption of a resolution, can be supplemented through a slash of the codes of the performing unit (in accordance with the classification of units accepted in the company), for example:

In. No. 114/03, Where

In. - indicates that the document is incoming;
114 - serial number of receipt of the document within the calendar year;
03 - code structural unit

When registering documents in information system The registration number of the document is assigned automatically in accordance with the structure determined by software.

If the company uses for registration and accounting of documents information Technology, information about the document is entered into the database, while the composition of the data about the document and the structure of the registration number of the document is included in software tool, developed by technical specifications companies.

There are many different solutions for “electronic document management systems” (EDMS). Currently, it is already obvious that not a single organization, institution, or company can do without electronic document management. The EDMS opens up great opportunities, but preschool staff will need to be trained to work in the EDMS.

Note basic details of the registration control form (RCF) and rules for filling them out.

Requisites Filling rules
1. Name of the document type Filled out in accordance with the name of the type of document being registered (for example: letters, faxes, telegrams, official and memos, orders, instructions, protocols, instructions, contracts, etc.)
2. Author (correspondent) of the document When registering incoming documents, the name of the organization, structural unit or official - the author of the document is recorded. When registering citizens' appeals, their last name, first name, patronymic and address are entered.
3. Document date The date assigned to the document by the organization that authored the document is transferred to the RKF.
4. Document registration number The registration number of the document assigned by the organization that authored the document is transferred to the RKF. If there is none, then “b/n” (without number) is indicated in the column.
5. Date of receipt Transferred to RKF from the document receipt mark (registration stamp).
6. Registration (incoming) document number The registration number assigned to the document upon receipt by the organization is transferred to the RKF from the document receipt mark (registration stamp).
7. Title (summary) of the document Transferred from the document; in its absence, it is formed by an employee of the preschool educational institution service. The summary can be written with keywords.
8. Resolution In the RKF it is transferred from the resolution imposed on the document by the head. The name of the executor(s), the contents of the order, the author and date of the resolution are indicated.
9. Deadline for execution of the document The date established by regulatory legal acts or the head and contained in the resolution is indicated.
10. Mark on the execution of the document The registration number and date of the prepared document (response), a link to its registration number and registration date, or a brief record of the resolution of the issue on the merits are transferred to the RKF.
11. Case index The case index is transferred to the RKF in accordance with the nomenclature of cases of the structural unit in which the executed document is placed.

In the information about the document, the following data is entered into the RKF:

  • stamp (mark) restricting access to the document;
  • internal forwarding of documents to executors;
  • keywords;
  • number of document sheets;
  • the presence of applications and the number of sheets in it;
  • FULL NAME. and the position of the person who submitted the document for control;
  • intermediate deadlines for the execution of orders;
  • postponement of deadlines;
  • document storage period;
  • document status (draft, etc.);
  • method of receiving or sending documents (by Russian post, express mail, fax, courier, etc.);
  • other data as necessary.

T. V. Voitsekhovich,

Since we addressed our letter to ourselves, after the next procedure of sending and receiving messages we will receive it. Default incoming messages placed in a folder Inbox(Inbox). This section describes in detail how to work with this folder and incoming messages.

Working with a message

Typically, when a new message arrives, a notification dialog box appears prompting you to open the incoming message. Moreover, an incoming message is notified by a sound signal and an envelope-shaped icon on the system panel next to the clock.

In folder Inbox(Inbox) double-click the incoming message, a letter sent to yourself (Fig. 9.30). As you can see, the message has completely retained the format, attachment and other elements associated with it, but let’s talk about everything in order.

So, since our message contained Extra options Vote(Voting) Mark for execution(Follow Up) and Importance(Importance), at the top of the letter on the yellow information strip they are all listed. Moreover, as you can see, at the top of the incoming message a voting panel with buttons is displayed Test passed and Test failed. We will talk about replies and forwarding a little later, but now, since you have read this message, you can complete the checklist. Click the button of the same name on the toolbar Standard and check the box Completed(Complete). Under the name of the mark in the information strip, an additional message will appear indicating the completion of familiarization with the corresponding date.

Rice. 9.30.

Moreover, as expected, a dialog box appeared asking you to confirm receipt and reading of this message. If you want confirmation to be sent automatically, check the box Don't ask again about sending confirmations and click Yes.

Comment

This dialog box might not appear; in this case, a response to the delivery and reading request will be sent automatically (see section 9.10.1 “Message Processing”).

Next come the fields From(From), To whom(That), Copy(SS), Sent(Sent) and Subject(Subject). These fields are read and copy only, with the exception of the From(From) displays the sender's name and email address. If you do not have this sender in your contact list, the adding procedure can be carried out without leaving the form Message(Message). Hover your mouse over the field From(From) and click right click. Select in context menu team Add to contacts(Add To Contacts). A form will appear Contact(Contact) with automatically filled fields Full name (Full Name) and Email mail(E-mail Address). Add additional information if necessary and save the contact (See Chapter 4 "Contacts").

The next large field displays the information sent by the sender. Note that this field is not available for input, although it does show formatting options for the existing text. But the user can copy the text of the message, as well as save its background or embedded images.

Example 9.22. Saving message background

Filename:=< Им I file>

The only formatting procedure available to the recipient in this case is increasing or decreasing the font size. Changing the font size is done by clicking the button of the same name on the toolbar Standard.

Sometimes the incoming message does not identify the text. What you see is not Russian text, but an incomprehensible set of characters. One of the problems that arises in this case is the incorrect determination of the encoding of the incoming message. You can manually try to change the encoding by selecting the appropriate value from the list > View > Encoding.

The last field considered here is The attachment(Attachments). To save or open an attachment: next example.

Example 9.23. Saving attached files

In principle, there is another more convenient and quick way saving investments. You can simply double-click on the attached file icon. A dialog box will appear Opening an attachment(Opening Mail Attachments), notifying about the possibility of containing a virus in an attached file (Fig. 9.31). Since we have attached this file, you can be almost one hundred percent sure that it does not contain viruses, and feel free to click the button Save attachment(Save it to disk). In the dialog box that appears, select a folder to store the file. Otherwise, if a message with an attached file does not inspire you with due confidence, simply delete it.

Sometimes the attachment contains a file whose editor is known to Windows, such as pictures or an audio attachment. Thus, if there is no protection for opening an attachment double click by the file icon will cause it to be opened and, accordingly, possible infection with a virus. When running securely, Outlook will display a warning and offer two options: open or save to disk. I strongly advise you not to open such files from Outlook, but first save them on disk, and then be sure to check them for viruses. And only after these procedures open the file. Of course, these actions somewhat slow down the message processing process, but if the computer is infected with a virus, this process may stop altogether.

Rice. 9.31. Dialog window Opening an attachment

As you can see, viewing and processing the received message is quite simple. Sometimes, when more than one message arrives, it is convenient to use the special buttons Next or Back(Back) to go to the next or previous message without leaving the already open form.

In addition to working with a message by opening its form, you can work with it directly in one of the folder views Inbox, which will be discussed in the next section.

Folder views Inbox

As mentioned above, received messages can be seen in the folder Inbox(Inbox), sent - in a folder Sent(Sent), unsent - in the folder Drafts(Draft). For all of these folders, Microsoft Outlook offers several standard views. We will consider views using the example of a folder Inbox. In table 9.6 describes standard folder views Inbox.

Performance Displayed Items
MessagesList of all messages. Displayed fields: Severity, Icon, Tag, Attachment, From, Subject, Received
Messages with AutoPreviewList of all messages with the first three lines of text for messages not yet opened
By Following-Up FlagList of all messages grouped by stamp with a specific due date
Last Seven DaysMessages received in the last seven days
Flagged for next seven daysMessages scheduled for the next seven days
By subject (By Conversation topic)List of all messages grouped by Subject field
By SenderList of all messages grouped by From field
Unread MessagesMessages marked as unread
By recipient (Send To)Messages grouped by To field
Message TimelineAll messages are displayed in chronological order on the timeline

Table 9.6. Folder views Inbox

On Mail.ru, incoming messages are saved in the “Inbox” folder, and outgoing messages are saved in the “Sent” folder. Messages that could not be transmitted due to sending or network interruptions are placed in the “Drafts” folder. The location of letters can be changed by moving them to the folders listed above or creating new ones. After deleting letters from the folders, they are placed in the “Trash” folder. By default, when exiting mailbox All messages in the trash are automatically deleted. To change this setting, in the “Mailbox Interface” section, you need to uncheck the box next to the line “Empty the Trash folder at login.” Rambler - contains the same folders as Mail.ru. When you delete messages from folders, they are moved to the Trash. You can empty the Trash manually by clicking on the corresponding button next to the folder. The storage period for messages stored in it expires after 30 days. Yandex mail also has folders such as “Inbox”, “Sent Items”, “Drafts”, “Spam”, only the trash bin is called “Deleted Items”. The storage period for messages in this folder is 7 days, after which they are automatically deleted. You can manually delete messages by clicking the “Empty Folder” tab. In addition to the “Inbox”, “Sent”, “Spam”, “Drafts” folders, Gmail contains folders such as “Starred” to make it easier to search certain letters, and “Important” to store the most meaningful messages. Emails sent to the Trash folder are automatically deleted after 30 days. You can manually delete them by clicking on the "Empty Trash" tab in this folder. When you open your Microsoft Outlook email (Start - All Programs - Outlook Express), you can see the Inbox, Outbox, Sent Items and Drafts folders. , where letters are stored. A message bank is also created on your computer, the path to which can be viewed in Outlook Express as follows: Tools - Options - Maintenance - Message Bank." Typically, letters are located on drive C – Documents and Settings – User – Local Settings – Application Data – Identities – Microsoft – Outlook Express. Messages can be saved in any other location on your computer by clicking the “Edit” button when the “Message Store Location” window appears.

Sources:

  • Gmail

Attached files in emails They allow you not to translate the contents of the message into written form, but to allow the recipient to see for himself what the sender wants to show. However, sometimes you can't open attachments. There may be several reasons for this.

Instructions

The first necessary thing you need to open attachments is installed program, which allows you to view files with the appropriate extensions. For example, such common files of the MS Office 2010 version are saved by default in a format that is not available in older versions office programs. When sending a file created in a highly specialized program, consider whether the recipient will be able to open the attachment. It is better to use commonly used formats for sending. Or make sure that it has the same program installed that you use.

Some modern online services, such as Gmail, allow you to open attachments without downloading them. HDD. This way, you can view attached files even if you don't have the corresponding programs installed. True, the list of formats supported for online display is not so wide. Basically, these are pictures, MS Office documents and Adobe PDF files. However, a serious advantage of using this service is the ability to work online with office documents, make corrections to them, edit them, etc.