We give the old iPhone for a new one and exchange it. Updating is for MTS! We exchange your iPhone for a new one in trade in. Why Apple launched a trade-in program in Russia

Everything is quite simple. We'll tell you how.

As it turns out, even in Russia, a broken iPhone can be easily repaired replace with a new one- not only in Moscow, but also in St. Petersburg and other cities. Moreover, in the official service center It won't cost Apple much more than the cost of fixing it at an unofficial repair shop.

Pay attention! Replacing old devices Apple new- this is the official practice of the manufacturing company, and not someone’s invention.

After an unpleasant situation that my good friend from St. Petersburg encountered, I choose the official service - at least when it comes to serious repairs. I'll explain why.

Unfortunately, the original photos of the devices were not preserved. Nobody expected such a turn of events.

What even happened?

He called me quite early in the morning with the message “she” is wrong again, and this issue needs to be urgently discussed. Almost immediately I left Moscow to visit him in St. Petersburg to help him morally.

In general, I quarreled with my wife. According to him, she did not wash his “running” shorts in a timely manner, so he went for a jog in a nearby park wearing sweatpants with “bad” pockets. One day from one of them fell out completely new iPhone 6s.

Despite any protective case And strained glass on the screen, the smartphone “did not survive” - broken display, dented body and cracked camera.

We will not judge who is right and who is wrong. Let’s also skip thoughts about sports cases for the hand. We have already discussed all these points over a couple of glasses of dark wine. It turned out to be an excellent reason to meet an old friend, but in the case of this article this is not the most important thing.

What did you decide to do?

The main advice is not to rush. I understand perfectly well that today it’s difficult to live without a phone even for one day, but there’s no need to give it away for repair to an unknown location.

But he did it wrong. The next morning, I took the iPhone to the nearest unofficial service, which promised to solve all its problems not very expensively and in the shortest possible time.

The guys have already successfully changed the batteries of mutual friends on old iPhones, which were inherited by relatives, as well as the screen on one broken iPad. Therefore, the decision to trust them “on advice” was far from the stupidest.

I doubt it's too expensive, but for the repair counted almost 23 thousand rubles- 15 for the screen, 3 for the body and 5 for the camera. It’s also a pity, in this case we are talking about high-quality, but non-original parts.

Something went wrong?

In a couple of months iPhone Stopped unlocking with fingerprint, and the Touch ID section in the menu turned out to be inactive. A couple of attempts to reflash the device did not lead to anything.

We took the iPhone to another unofficial service to find out what facts to deal with before the one who carried out the repair.

It turned out that the latter had installed the cable incorrectly Home buttons, so she pressed on it while pressing and eventually broke it. Everything would be fine, but due to the safety of the mechanism, it cannot be adequately replaced. The device works fine, but without all the benefits of Touch ID.

The specialists simply refused any responsibility. Repair warranty- one month. Then you solve all the problems yourself or for a fee.

What needed to be done?

I’ve never encountered a similar question, but the guys “in the know” suggested that in situations where repairs are far from cheap, it’s better change Apple devices to new ones at official service centers.

Cost of replacing a broken iPhone 6s - from 10,990 rubles. Of course, there are other iPhone and iPad options, and even Apple Watch. The last case is especially relevant for users who engage in active species sports, and tablets - if they are used by the younger generation, which is not yet neat.

All prices are comparable to more or less serious device repairs:

• iPhone SE - 25,500 rub.
• iPhone 6 - RUR 27,990
• iPhone 6 Plus - RUR 29,990
• iPhone 6s - RUR 29,990
• iPhone 6s Plus - RUR 31,990

• iPad mini 2 - 21,500 rub.
• iPad mini 3/4 - 30,500 rub.
• iPad Air- 26,990 rub.
• iPad Air 2 - 31,500 rub.
• iPad Pro 9.7’’ - RUR 37,500
• iPad Pro 12.9’’ - 56,500 rub.

Apple Watch

• Apple Watch Sport - RUR 19,500
• Apple Watch - 27,500 rub.

In the end we would get Brand new device with manufacturer's warranty, adding just a little more than 6 thousand rubles. This is the right decision that we didn’t know about.

It’s a pity that there are no escape routes left for further work with the “officials”. Only devices without the consequences of unqualified repairs and any non-original components are accepted for replacement. We can't go any further.

By the way, if you are replacing a device, do not forget to turn off the “Find iPhone” function - this is a prerequisite.

What did you learn from the situation?

Of course, if you need to replace the battery or make any simple repairs, you can contact a regular workshop, which you can definitely trust.

But any complex manipulations, which will cost a pretty penny, it is better to reformat it into a commercial replacement in the Trade-In center- you will receive a completely new device with a warranty from the manufacturer. And we have seen this from our own experience.

iPhone exchange is a profitable offer for Apple technology users. If your gadget cannot be repaired, you can get a new one of the same model with a guarantee by paying a certain amount, which will be known after the diagnosis. The price of this service depends on the condition of your smartphone.

How is an iPhone exchange done in Moscow?

Apple has provided the possibility of exchanging an iPhone for a new, similar one with an additional payment. Has your iPhone been damaged or flooded with water and the situation is hopeless? You can exchange a smartphone of any model for a new one and receive a 1-year warranty.

To implement this event, contact our manager at the number listed on the website or leave a request. You can bring the device to the service yourself, or order a courier who will deliver the iPhone for the payment specified on the website.

Our center's branches are located near the metro, so you won't have to look for them for long. After the free diagnostics carried out by our specialists, the manager will call you and discuss all the nuances of exchanging your iPhone for a new one with an additional payment.

After consent, we submit a request to Apple to replace and dispose of the smartphone. In a few days you will be able to pick up a new iPhone of the same model with identical memory and color.

Terms of iPhone exchange with surcharge

Only iPhones are accepted according to EUROTEST and ROSTEST standards with a 1 or 2 year warranty, with any damage. We do not consider refurbished devices that are assembled from parts from different smartphones.

The following factors influence the exchange price of an iPhone:

• appearance: the fewer defects on the device, the cheaper the service will be;
• moisture penetration: the transaction will be beneficial for the user;
• whether the equipment was serviced in another service center: it is important that the workshop does not leave any damage to the internal parts.

You should not attach non-working accessories without external defects to your phone. Before handing over the gadget, untie your account iCloud.

About the company website

Over the 8 years of operation of the service center, our experienced technicians have repaired more than 140,000 gadgets. The site workshop engineers in Moscow are trusted to restore the functioning of insured equipment from leading insurance companies. We fix Apple device problems of any complexity. The qualifications of specialists are constantly improving.

We use only original components from the manufacturer, advanced professional equipment from Weller, Ersa, Olfa, Fluke, therefore we are ready to be responsible for the quality of the work performed and installed parts. the site issues a warranty card of 90 days for services, and from six months for spare parts. This document entitles you to free repairs and priority delivery. As our practice shows, out of 100 devices whose functionality we have restored, only one is returned for warranty service.

Our prices are optimally correlated with quality. You won’t have to wait long for the repair to be completed, since fixing minor breakdowns takes about 30 minutes; more complex ones are carried out in the shortest possible time and agreed in advance.

If you don’t have time to visit a specialist, order a courier service who will pick up the gadget at a place convenient for you, issue a numbered receipt that will indicate your data, model and serial number smartphone, will take it to the repairman, and after repair will bring it back along with a certificate of completion of work and a receipt for payment.

It is possible for an engineer to come to your home for repairs. For more information, call our operator.

Devices are subject to exchange if the gadget does not turn on, the glass is broken, the case is deformed, liquid has entered, or you simply want to exchange your old device for a new one of the same type.

You definitely need to know your iCloud

If you do not know iCloud, it is impossible to exchange the device

Exchange takes from 3 days

Warranty for new device

Cost of replacing iPhone and iPad with a new one

iPhone, Apple Watch Replacement cost

• iPhone 6 from RUB 6,000
• iPhone 6 Plus from RUB 6,000
• iPhone 6S from RUB 6,000
• iPhone 6S Plus from RUB 6,000
• iPhone 7 from RUB 6,000
• iPhone 7 Plus from RUB 6,000
• iPhone 8 from RUB 6,000
• iPhone 8 Plus from RUB 6,000
• iPhone X from RUB 6,000
• iPhone XS from RUB 6,000
• iPhone XS Max from RUB 6,000
• iPhone 11 from RUB 6,000
• iPhone 11 Pro from RUB 6,000
• iPhone 11 Pro Max from RUB 6,000
• Apple Watch from RUB 6,000

iPad Replacement Cost

• iPad Air from RUB 6,000
• iPad Air 2 from RUB 6,000
• iPad mini from RUB 6,000
• iPad mini 2 from RUB 6,000
• iPad mini 3 from RUB 6,000
• iPad mini 4 from RUB 6,000
• iPad PRO 12.9 from RUB 6,000

In life, there are various force majeure circumstances, which often end disastrously for mobile equipment. New iPhone 6 plus sometimes “dies” for various reasons.

Most often, smartphones fail due to being drowned. Water entering the charging channels and the headphone socket, slots for speakers and microphone, which are not protected from moisture, then enters the case, causing a short circuit.

Usually the contacts burn out, less often the matrix peels off and the pixels “burn out.” Sometimes water gets into the SIM card compartment. The SIM card contacts become covered with a layer of oxidation, which damages the phone.

The most fatal failure from the point of view of data preservation is “wet” failure – water getting into the battery compartment and/or instead of fastening the flash memory. The first leads to a short circuit, the second is the loss of everything that was not backed up through data exchange with iCloud.

The second most common cause of failure of these devices is breakdowns associated with excessive external force on the case (phone drops, impacts, etc.).

Damage is caused in a variety of ways: from chips of the screen, which bring with them a guarantee of the appearance of a “cobweb” on it, to unintended bends of the case, making comfortable use of the device impossible.

These, like many other similar cases, make owners sad if they happen. It’s especially offensive to those who bought a new iPhone 8 or iPhone 8 Plus, since the price tag for “top-end” Apple equipment in official stores is approximately 60 thousand Russian rubles.

iPhone owners have few obvious options: contacting the official center is expensive, because the guarantees do not cover damage to equipment caused by the owner; non-officials - dangerous, because It will be difficult to demand anything from them in court if your iPhone is scattered into parts all over the world.

Not many people know that in this situation you can solve your problem by going to special points and exchanging your iPhone 8 Plus - iPhone X for a new one (there are several such points in Moscow).

An exchange is the best way out of a situation with a broken gadget if the warranty expires or is terminated due to damage incurred.

Pros of exchange

This move has many advantages, here are some of them:

• The exchange involves receiving a smartphone whose characteristics are similar to those of the broken one (if you bring your iPhone 8 Plus with 256 GB of memory for exchange, then you will not be given, for example, an iPhone 6S or any other except the same iPhone 8 Plus, only in good working order) ;
• An exchange with a surcharge will cost the user less than buying a new phone (for example, an iPhone 8 Plus, which costs about 60 thousand in the official store, will cost about half its cost when visiting an “exchanger”). This is especially felt by users of the iPhone 8 Plus with a large amount of memory “on board” (128/256 GB);
• An exchange made at the service center will give you the right to receive warranty repairs within three months from the date of receipt of the phone;
• Exchange is safer than the services of unauthorized workshops that repair equipment illegally;
• An exchange with a surcharge as a result for the consumer is receiving a completely new phone to replace the old one.

Exchange rules

If you decide to exchange your phone. The first and most important rule is that the phone must be unlinked from icloud. Refurbished devices are also allowed (replacement of screen, cables, etc.). When checking at an exchange point, traces of unauthorized soldering, replacement, etc. may be found on the motherboard and other parts of the device, which will increase the cost of exchanging this device.

They will also check the serial numbers on your phone. motherboard and the device itself - they must match and be easy to read for the exchange to be successful.

However, it is possible to change the glass and display.

Some items do not allow exchange if the damage to your phone is critical and the latter cannot be repaired.

Many of these clauses require users to unlink their device from the iCloud service. There is no need to worry, this is just a measure to suppress attempts to exchange stolen equipment for “clean” ones.

If the exchange offices turn you away, then there are two options left, mentioned at the very beginning of the article.

We again warn you against the temptation to visit non-specialized establishments that provide repair services for Apple equipment. The low price often does not hide the professionalism of the employees, savings on spare parts, or involvement in the market for stolen equipment. In general, the risk is unjustified.

Official program for accepting old iPhones in exchange for new ones (trade-in). What are the terms of the program, which iPhones are accepted, is it profitable or is it better to sell the iPhone on the secondary market? We examined in detail the work of the trade-in program in Russia in this material.

What is trade-in?

Trade-in is a program for exchanging old devices for a discount when purchasing a new one. When handing over a device for trade-in, it is assessed based on the relevance of the model, its technical and external condition. The amount for which the device was valued is provided to the user as a discount on the purchase of a new one.

Speaking as much as possible in simple words, then you bring your old iPhone to the store, return it (after evaluation) and immediately receive a discount on the purchase of a new iPhone in the same store.

Why did Apple launch a trade-in program in Russia?

Apple has officially launched its own trade-in program back in 2013, but it did not start working in Russia. Well, now the company has come to its senses or has it decided to give Russians the opportunity to hand over old iPhones?

In fact, Apple's official trade-in program never reached us. The program for exchanging old iPhones for new ones was launched by Apple's Russian partners - retailers Svyaznoy and re:Store. Nevertheless, there was probably an indication that the program was to be launched “from above”. In June 2017, the chief Apple competitor - Samsung company. Apparently, Apple did not want to lag behind.

Where can I trade in old iPhones for new ones?

The trade-in program was initially launched in re:Store and Svyaznoy. By contacting the showrooms of these stores, you can evaluate and, if you wish, trade in your old iPhone in exchange for a discount on the purchase of a new model.

In the near future, the trade-in program will be launched at M.Video. It is reported that the retailer is finalizing an agreement with Apple to provide its customers with this opportunity.

Until what date is the trade-in program valid?

According to the first data, the trade-in program in Svyaznoy and re:Store was supposed to be unlimited. However, when studying the program rules, we noticed that the re:Store promotion runs from July 22 to August 13, 2017. The rules of the Svyaznoy trade-in program do not indicate its end date.

What iPhones can be donated under the program?

The following iPhone models can be traded in as part of the trade-in program:

• iPhone 4 8/16/32 GB
• iPhone 4S 8/16/32/64 GB
• iPhone 5 16/32/64 GB
• iPhone 5S 16/32/64 GB
• iPhone 5C 8/16/32 GB
• iPhone 6 16/64/128 GB
• iPhone 6 Plus 16/64/128 GB
• iPhone 6S 16/32/64/128 GB
• iPhone 6S Plus 16/32/64/128 GB
• iPhone 7 32/128/256 GB
• iPhone 7 Plus 32/128/256 GB
• iPhone SE 16/32/64/128 GB

In other words, you have the opportunity to trade in any used iPhone, starting with the iPhone 4.

Which iPhones are given a discount under the program?

A discount when trading in an old iPhone is given for the following models:

• iPhone 6 32 GB
• iPhone 6 Plus 32/128 GB
• iPhone 6S 32/128 GB
• iPhone 6S Plus 32/128 GB
• iPhone 7 32/128/256 GB
• iPhone 7 Plus 32/128/256 GB
• iPhone SE 32/128 GB

Can I sell my iPhone down?

Let's say you no longer like your iPhone 6s Plus because of its impressive size. Under the trade-in program, you can return it and get a discount on the purchase of a compact iPhone SE, there will be no problems with this.

Is it possible to get an installment plan when purchasing an iPhone using the trade-in program?

No, you can only purchase a new iPhone after receiving a discount for trading in your old one in cash or on credit. Moreover, no other discounts on the purchase of an iPhone are provided when receiving a discount for trading in an old smartphone.

How are old iPhones priced?

The amount of the discount on the purchase of a new iPhone for returning the old one is determined after:

• testing a smartphone using special application Belmont Trading company, which evaluates technical condition devices,
• inspection appearance iPhone,
• checking the functionality of iPhone functions.

When a store employee has determined the cost of the old iPhone, it is announced to the buyer, who can refuse change if he is not satisfied with the amount of the discount provided.

How to evaluate your iPhone without leaving home

A system for assessing the value of old iPhones that participate in the trade-in program is available on the official Euroset website. When assessing, it allows you to take into account the model, technical and external condition of the smartphone. True, not all models are included in the list of iPhones available for surrender in the system, so this calculator should only be used for a preliminary assessment of your smartphone.

What is the maximum discount for trading in an iPhone?

The maximum possible discount on purchasing a new iPhone for trading in your old one is 30%. This means that by handing over, for example, an iPhone 6s with 64 GB of memory in excellent condition, you will have the opportunity to purchase an iPhone 7 Plus with 256 GB of memory at a price reduced by 31 thousand rubles.

What is more profitable - selling your old iPhone or trading it in?

As foreign practice shows, selling an old iPhone on the secondary market is more profitable than handing over a smartphone under the trade-in program. However, if you don't have the time or desire to sell your old iPhone yourself, the trade-in program will really help out.

My iPhone is in terrible condition, can I exchange it?

Under the trade-in program, iPhones with breakdowns and poor appearance can be accepted. But you should understand that the size of the discount in this case will be reduced. In addition, employees of Apple retailers may not accept openly “killed” iPhones.

I bought an iPhone in installments, can I participate in the promotion?

According to the rules, the promotion does not include iPhones that were purchased under an installment plan without a down payment or overpayment.

Is it possible to get cash in hand for trading in your old iPhone?

No, for trading in your old iPhone you only get a discount on the purchase of a new one. Cash are not issued.

Can I trade in someone else's iPhone?

When you return your old iPhone through the trade-in program, you must confirm ownership. According to the rules published on the official re:Store website, to do this you need to deactivate the “Find My iPhone” function on the device. The need to have documents confirming the fact of purchase, according to the rules, is optional.

A few more important points

• If you agree to trade-in your iPhone, all information will be deleted from it. We recommend that you take care of creating a fresh backup copy in advance.
• iPhones returned under the program are not subject to further exchange or return.
• The exchange of an old iPhone for a new one is done one-on-one.
• You can only buy a new iPhone at the store where you returned your old iPhone.
• Only individuals who have reached the age of 18.

Will the program be extended to iPhone 7s and iPhone 8?

In September 2017, Apple will release its new flagships - iPhone 7s , iPhone 7s Plus And iPhone 8. We contacted re:Store representatives and asked them whether the trade-in program would apply to latest smartphones Apple. According to them, everything depends on whether the program itself will be in effect by that time, since, according to existing conditions, it will end on August 13.

Can I use the discount I received to purchase an iPad or Mac?

No, the discount received as a result of trading in your old iPhone is used only for the purchase of a new iPhone.

Is it possible to trade-in an iPhone purchased abroad?

No, the iPhone you are returning must have been purchased from one of Apple's authorized retailers, a list of which can be found on the company's website.

Please note that in the future we will update this material with examples of real cases of returning old iPhones under the trade-in program.

In Russia the program trade-in started about a year ago.

The first to join it "Svyaznoy", re: Store and "M.Video". You give your iPhone to the salon, if it successfully passes the diagnostics, you receive a significant discount on a new device. On the official Apple website you can see the approximate amounts of discounts (indicated in dollars), the exact amount will be told to you at the store after verification.

You can buy smartphones starting with the sixth model at this promotion. You can exchange only one phone, return it old model after the transaction is impossible, and the cost of the new phone should not be less than the cost at which old phone will be redeemed. A new phone cannot be purchased in installments or on credit. You cannot get money for the phone you trade in - only another device.

There are quite strict requirements for accepted iPhones in terms of appearance. Did you change the screen? Most likely, the phone will not be accepted. Also, it should not have large scratches or chips. In addition, they will not accept restored and Euro-test iPhones, or if you have changed any of the internal modules.

Therefore, you may not always be able to count on a significant discount under this program.

There is an alternative - give your iPhone to Smart Price.

You need to leave a request, your phone will be pre-evaluated and a courier will be sent to you.

After this, our technical specialists will carry out diagnostics and indicate the exact amount for which they are ready to accept your device.

Your phone will be bought back, and you will receive an updated one from the company. At Smart Price you can submit an officially refurbished and Euro-tested smartphone, and there is also the option that they will accept your smartphone despite replacing the battery or screen.

Russian trade-in market: smartphones

By program trade-in in Russia in 2019 citizens will exchange more than 1.3 million old smartphones for new ones. In the next three years, the market will grow by 25-30% per year, outpacing sales of used equipment.

Experts from Inventive Retail Group, which manages specialized stores of electronics, children's and sporting goods, analyzed the domestic trade-in market. Programs for the purchase of mobile devices in exchange for a discount for the purchase of new ones are no longer exotic; they are now part of the Russian economic landscape.

From January 2017 to July 2019, 74.5 million smartphones were sold. At the same time, Russians had 88.1 million smart phones in their hands in the summer. The average lifespan of owning a mobile device is about two years. After this time, most smartphones require repair, which is usually limited to replacing the battery. After four years of use, the device may become unusable. Rare exception - flagship models leading world brands that work properly for up to six years.

According to Inventive Retail Group, out of 88.1 million smart phones in the hands of Russians, 10 million are outdated models that have been in use for more than three years. Some of these devices have changed owners several times. Thus, about 2 million used smartphones were sold through social networks and Internet platforms in 2018. However, purchasing on the secondary market carries the risk of encountering unscrupulous sellers who use online platforms to sell counterfeit or faulty devices.

Trade-in programs are changing the situation in the secondary market for mobile equipment. Russians, through official representatives of world manufacturers, exchange mobile devices, which were used for a year and a half, for new models of smartphones. In 2018, about 1 million devices were delivered via trade-in; in 2019, an increase to 1.3 million units is predicted. Over the next three years, the trade-in market will increase by 25-30% per year. In 2021, the number of devices handed over under buyback programs will exceed the volume of the spontaneous market for used gadgets, which, in turn, will decline by 5% per year.

The growing popularity of trade-in will also be observed in other segments. Thus, the re:Store network, the largest Apple Premium Reseller in Russia, expanded the program to the entire Apple line in August 2019. At the same time, in addition to smartphones, it buys laptops, tablets and smart watches, including from other vendors.

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