What does blocking a Beeline number give? Why was Beeline's phone number blocked? How to unblock your Beeline mobile number

A blocked SIM card is one of the most common problems that users encounter cellular communication. This means a complete lack of communication with the outside world. It is impossible to make a call, write a message or access the Internet from such a SIM card. Therefore, customers should know how to unlock a Beeline SIM card quickly and reliably.

Reasons and methods for unblocking the network

SIM card blocking is possible due to the following factors:

  • Availability of debt on a personal account;
  • Prolonged (more than 6 months) inactivity;
  • Incorrect entry of PIN or PUK codes (3 incorrect entries for PIN and 10 entries for PUK);
  • Blocking the SIM card at the user's request (in case of a long business trip or loss of the phone).

What to do if the card is blocked due to one of the listed factors? Below is how to restore access to your Beeline card.

Option 1: debt on account


If the SIM card does not work, then most likely it was blocked due to non-payment of debt. You can solve the problem yourself by transferring an amount slightly exceeding the amount of debt to your SIM card account.

This can be done credit card, through terminals or at any Beeline point. After a few minutes, the SIM card will be automatically activated and the connection will be restored.

Beeline has an “Autopayment” service, which allows you to control payments by default and prevent the SIM card from being blocked due to debt.

You can also check your phone's current balance by entering the standard command *102#.

Option 2: SIM card was not active


When the SIM card stops being active, the phone usually says: Not registered on the network or only emergency calls

Many clients do not know after what time the card is blocked, so they can safely forget about it.

And when a client has not used a SIM card for a long time (over 6 months) and has not been active, it is blocked.

This problem can be solved by visiting the Beeline office. If your number has not been transferred to another user, then the blocked Beeline card can be restored within a few days.

To do this, the personal presence of the SIM card owner with identification documents is required. Keep in mind that it is easier to purchase a new SIM card than to return the old one.

The cost of restoring a SIM card is no different from the cost of purchasing a new card.

Option 3: blocking the SIM card by the user

If a subscriber loses a phone or SIM card, you need to contact the Beeline operator at 0611 or through the official website and temporarily block access to the SIM card.

This will eliminate the possibility of its use by others. Next, you need to find out from a specialist when and where you can restore your SIM card.

The process of issuing a new SIM card with the same number is carried out at Beeline offices and takes no more than half an hour. The same procedure applies if the phone is stolen or if you want to change the SIM card (if the old one is broken or has become unusable).

The user needs to visit the Beeline office, present a passport and an application for re-issue. New map is activated immediately after you insert it into the slot and turn on the phone.

Alternative unlocking methods

How to unblock a number without visiting a Beeline office?

Method number 1. Recovery through your personal account

If you cannot leave work or simply do not have time to visit the Beeline office, then you can deal with the issues of unlocking the SIM card.

To do this, you must be registered in your personal account on the company’s website. The client enters the self-service section and clicks the “My Beeline” option.

On the page that appears there is an option “unblock number”. If necessary, you can read the instructions for unlocking the SIM card and follow them.

Method number 2. Unlocking a SIM card using the help desk

You can resolve the issue with a SIM card that is blocked using hotline Beeline. Contact the Beeline operator by phone 0611 .

If dialing from a city network or from another operator, use the number 88007000611. To establish your identity, you will be asked for your passport information. After that, you can state the essence of the problem.

Method No. 3. Application via email

If necessary, you can unlock your SIM card by sending an application to email Beeline. It should be noted that this method requires filling out a special form, so it may cause some difficulties. You can find a sample application at.


Sample application

To send an application for unblocking, follow the link or write to [email protected].

Problems with PUK

If you enter your PIN code incorrectly multiple times, your number may be automatically blocked. If it is impossible to find out the card password, then you can solve the issue with the PUK code.

ProblemSolution
Recovery with PUKDial **05*PUK1 code on your phone*enter a new PIN code separated by a space*repeat “PIN” and complete #. Confirm your actions. After this easy procedure, PIN1 will be restored. Try to access the card. If everything is done correctly, the SIM card will quickly unlock and you can use it.
Loss of all codesIf you lose all possible codes, it is impossible to solve the blocking problem yourself. However, if the invalid SIM card belongs to you personally, then a visit to the nearest office will eliminate all problems. Presenting your passport, write an application to unblock the card. If you use a corporate number, in the application we indicate all the company data, including tax identification number and legal address.
Entering an incorrect PUKIf you enter the PUK code incorrectly more than 10 times, the SIM card is considered irrevocably blocked and must be replaced. Therefore, if the user has forgotten the password, it is better for him to immediately visit the Beeline office and write a request to unlock the card.

The article discussed all the reasons for blocking and ways to restore a Beeline card. If you cannot independently determine or solve your problem, you can always contact any Beeline point where you will receive free help from specialists.

Video from an expert

Blocking a SIM card may be something new for some owners, or perhaps the phone was stolen or lost, then you can block the card yourself. This is necessary for security reasons. You can also block a number if communication services are not needed at a certain moment. Operator phone number is blocked, as a rule, for several reasons. Depending on how and why the number was blocked, the methods of unblocking are also different.

Reasons for blocking

There is one common cause, which can be highlighted in the question of why the blocking was made. Simply enter your PIN code incorrectly three times in a row and the number will be automatically blocked. Of course, to avoid this, you can disable the PIN code entry function and the problem will be solved, or rather, will not arise at all.

If the card is blocked due to the PIN code, then you should look for the PACK code. It should be on the starter pack box. If you enter this password incorrectly 10 times, the number will be completely blocked and then you will have to change it to a new one. But if you come to a Beeline communication salon and explain the reason, the employees can renew the number and SIM card.

To understand how to unlock your phone, you need to understand why it was locked. Alternatively, you can contact the Beeline support service using the short number 0611, and then wait for a connection with the manager. Another way to find out the reason is to go to a communication store. The salon manager will be able to provide information and tell you what to do with the card. If you can unlock it, then you need to do the following:

  1. You should take the passport of the person in whose name the SIM card is registered and come to the Beeline communication salon. If this is a SIM card of another subscriber, you need to come with him. It is important to take into account that if the person for whom the number is registered is not there, then it will not be possible to unblock it.
  2. In the communication salon, tell the manager about the problem and note that calls have already been made to the hotline, where they said that unlocking is possible.
  3. After this, the salon employee will suggest ways to unlock it.

You can also highlight the following reasons for blocking a Beeline number:

  1. For a long time, no one used the number, as a result there was automatic blocking. This is possible if not a single outgoing call has been made for six months. Passive use (only for incoming calls) is not provided by Beeline. If you contact the salon with a request to renew your package, the subscriber may receive a negative response.

It may not be possible to unblock a number if this number is already in use by another person.

  1. A blocked number, perhaps due to an unpaid debt. This is possible if funds were taken out on credit for communications, but the amount was not repaid on time.
  2. The phone balance has gone negative. To unlock, you just need to top up your account.

SIM card blocked due to negative balance

For further use you will need to top up your account. Today there are a lot of replenishment methods: terminals, the Internet, ATMs, prepaid cards, Beeline communication services. It is worth noting the latter, since Beeline offers its customers the use of the option “ Trust payment" Thus, the company provides from 30 to 90 rubles to your account. To activate the service, dial the combination * 141 # and then press call. After this, money should be credited if the tariff supports this option.

Blocking a SIM card manually

There are times when you need to suspend use of your card or if it is lost. Then you can use locking in manual mode. To carry out this task, you need to call the operator or come to the communication center yourself.

In the future, using an application to block the SIM card, it can be easily restored, retaining all data and tariffs. You will not need to pay anything to restore.

In order for the number to be blocked, you need to have your passport with you. To unlock, you will need written confirmation of the request indicating your passport details. The main thing is that they are the same as when blocking.

If the last name has changed, then you will need to write the old and new one, if the registration was for another person, then his data will be needed, if the passport has been replaced, the data from the old passport will be needed. All locking and unlocking services are provided free of charge.

How to find out the reason for blocking

If the material described above does not help you figure out why your phone is locked, but you really need to unlock it, then use the following techniques:

  1. Call 88007000611 and clarify the necessary information;
  2. Use your personal account to contact an online consultant;
  3. Send emails to email address [email protected]

Unlocking a SIM card

Since there are several methods for blocking, unblocking is also allowed in many ways:

  1. Call from any card to short number 0611 or 88007000611. Then follow the instructions using the voice menu. This allows you to unlock the phone on your own, otherwise you can wait for a connection with the operator. To confirm that you are indeed the owner given number You need your passport details, full name and the answer to the security question that was asked during registration.
  2. Use the services of the Beeline office.
  3. Write a letter to the email address [email protected].

During long business trips across the regions, abroad, if you need to switch to another operator, or if you lose your phone, you must temporarily or permanently give up your phone number.

The operator has developed several ways for this: independently, by phone or on the website. This will allow the user to quickly resolve the issue by selecting convenient option How to block a Beeline SIM card.

The mobile operator offers options for temporarily suspending the SIM card. The function can be resumed at any time independently or with the help of the provider’s employees.

For subscribers who decide to completely stop working, the service disconnects the number immediately after contacting them. The client can choose the option that is convenient for himself.

How to block a Beeline SIM card

Before blocking a Beeline SIM card, you will need to decide whether the person will use the number. In case of temporary blocking, work will be restored quickly. When permanently disconnected, resumption is not possible. The contract will be terminated and the number will be put up for sale to other subscribers.

Blocking by phone

To use telephone communication To disable the Beeline SIM card, you will need:

  • have with you the passport details of the owner of the number, which will need to be announced to the manager;
  • mobile or landline phone;
  • if the contract provides for a special password, it will need to be given to the employee accepting the application;
  • call 8 800 700 0611 from any phone or via an intranet resource by dialing 09212.

On a note! The manager on duty will ask you to name the full name of the owner of the SIM card under the contract, and may ask other questions for identification, so there is no way to disconnect someone else’s phone.

Blocking in Beeline offices

If you cannot “freeze” the number yourself, the Beeline SIM card is blocked when visiting a branch of the company. This service is free. The exception is tariff plans With subscription fee. Such features are clarified with a company employee.

What you need to show the manager:

  • passport;
  • a notarized power of attorney, if a person writes an application on behalf of a relative who cannot be present in person;
  • for employees of enterprises - an official letter on the organization's letterhead with a corresponding request and a passport.

On a note!

A negative balance or excess of the established Internet traffic make it impossible to suspend service until the debt is fully repaid.

A sample application can be downloaded from the operator’s official website. Link

How to block via the Internet

Having the Internet makes the task easier. You need to go to the official Beeline website ( https://my.beeline.ru/login.xhtml) or through search engines. Click section " Personal Area", fulfill the authorization requirements. To do this, enter your login (phone number) and password into the appropriate cells. You will receive an SMS message with a password to your number. In the “My Beeline” section, select the blocking function.

On a note!

You can also log in via social media. network by clicking on the corresponding icons, linking your profile with accounts. Login via Facebook and VKontakte is available on the site.

The site has a section of frequently asked questions with answers. There you can find a description of a similar situation.

The “Chat with an Operator” service allows you to ask a specialist a question online, then follow the instructions of the support service specialists to complete the operation.
This option is good to use to temporarily terminate a number, since the blocking date is indicated on the website.

If your phone is lost

If you lose your gadget, you will need to contact the operator’s branch directly, write a statement, and provide identification details.

A sample application can be downloaded in advance on the website. If the SIM card is replaced, a duplicate will be issued, the number will be saved, and the funds will be transferred to the new resource.

Replacement is made for a symbolic amount - 30 rubles. For the purpose of additional data protection, restrictions on the use of mobile phones are imposed for a day.

other methods

Card deactivation occurs if payment is not made subscription fee. When a large amount of debt accumulates, the provider stops providing services.

How to temporarily disable a Beeline SIM card

In the case where the number is corporate, and the employee quits or loses the gadget, the required number is marked with a bird on the operator’s website in the “Contract Management” section. In the upper right corner in the “Status” window, select the appropriate function to disable the service or resume it if necessary.

How to block forever

You can terminate cooperation with the operator in the office after personal contact. You will need to show your passport, fill out an application, and the contract will be terminated.

There are several more ways to block a Beeline SIM card yourself and forever. After a long period of inactivity of a number, it will be automatically disabled forever.

Access to the resource is also terminated if the PIN code is entered incorrectly. You will need to repeat the incorrect combination three times and access will be terminated.

Ways to check if a SIM card is blocked

You can verify whether the blocking really works by calling back from another phone to the number you want to check. The answering machine will inform you about the subscriber's condition.

The status of the SIM card is displayed on the website in your personal account. The system also offers to remove restrictions. If the SIM card is available, you can try calling from it.

Methods for unlocking a SIM card?

There are several options to restart your number:

  1. This is done in the personal account, if the owner has access to the Network and has previously been authorized on the portal. IN personal account The unlock function will remove restrictions. After you receive a message about the completion of the operation, you can make calls.
  2. The restoration procedure is carried out by employees at points of sale, upon presentation of passport data and filling out the appropriate application.
  3. If the number is blocked as a result of incorrectly entering PIN codes, and the card with the data for them is lost, hotline specialists will restore the functions.
  4. For persons who have entered into prepaid contracts, self-renewal occurs by dialing the combination *213#. The command is dialed from the number that needs to be renewed.
  5. You can restore the functions of the number after sending a request by e-mail: [email protected]. An application is pre-filled and downloaded on the official portal.

An operational solution to suspend the SIM card will protect personal information if the gadget is lost. Temporary disconnection will help the owner avoid unreasonable costs when the connection is not used.

Blocking a phone number may be necessary in different situations, it could be theft or loss of the phone, so that scammers do not use it for their own purposes, or for various other reasons. It is not uncommon for a number to be blocked in cases where a person decides to stop using the services for a while mobile operator or goes on a long trip abroad.

One of the easiest ways to block your Beeline phone number is to call from your mobile to the number 0611 or from any phone number 88007000611 .

In order to confirm your identity, the operator will ask you to provide your full name and other passport details.

Block your mobile number You can also use Beeline as an operator. After entering it, you need to select the “Block number” section, indicate the blocking date and confirm this action.

If the above methods for blocking a number yourself for some reason do not suit you, then you should contact the Beeline company salon and ask the company employees to block your number. To do this, you will need to fill out a special application.

How to unblock your Beeline mobile number

  • First and most in a simple way to unblock your number is to call from a mobile number 0611 or 88007000611 from any other phone.

Unblock the number yourself using voice prompts or wait until the operator connects. The operator may also ask you to provide your passport details for identification.

  • The second method is a visit to the Beeline communications office. There you will need to fill out an application to unblock the number. You must take your passport with you.

If your number was blocked not by your will, but because of a negative balance, then you just need to top it up with any amount, but so that the amount in the account is greater than zero. The number will be unblocked within an hour, however, provided that no more than 3 months have passed since the blocking.

You can unlock a SIM card, if you have exhausted all attempts to enter the correct PIN code, using the PACK code, which is located on the back of the card in which the SIM card was located. If you enter more than 10 times wrong code, then your card will be blocked forever. In this case, you will have to order a new card.

Surely you have had some unforeseen circumstances in which you had to block your phone number. It could have been the theft of the phone, or you lost it somewhere, in any case, after you have blocked your number, after a while you are faced with the question - “How to unblock your number back?”

Today, there are many different ways to easily unblock your phone number. Below you will learn several ways in which you can unblock your number at any time.

Methods for unblocking a Beeline number

Many subscribers, having once blocked their SIM card, ask themselves the following question: “How to unblock your number?” The answer to this is quite simple. There are several ways to unblock your number:

  • The first way is to unblock the number using your Personal Account. It is located on the official Beeline website and is available to any subscriber.
  • The second way is to call your telecom operator and consult on this issue.
  • The third way to restore your number is to contact the nearest Beeline communication salon. In this case, you must have your passport with you.