How to order from Taobao - detailed instructions. Chinese store "Taobao": reviews and delivery. Review of Shopotam
Do you want to buy and order delivery from China from the Chinese auction Taobao (taobao.com) or Alibaba (alibaba.com)?
Then read the step-by-step instructions on how to place an order to purchase goods from China:
In order to buy the goods you need from Taobao (taobao.com), you can use two ways:
Use the search bar on the main page of our website - " ", - you need to enter the name of what you want
Go to the original site yourself and copy the web address of the link to the product you need.
You can choose the products you like from our section ""
Click the main orange order button located on home page shopping service from Taobao website - " " fill out all the required fields of the form, see the final price of the product in our Rus Taobao Ru office in Blagoveshchensk and press the button " Add to Basket " - the product you added is already in your personal account and is waiting for the final stage " Checkout ", fill out all the required fields + leave your comment on the order and the application is sent to us, within 1-2 business days a manager will contact you to clarify all the details of the purchase.
You can also download the “Table to fill out” which is located in your Personal Account and fill it with your product links, so that we receive your completed table you need to click the button in - " Submit completed order "Your document will be sent to us and we will process your order as quickly as possible.
After we receive your application to purchase goods from Taobao or your document for filling out links, we issue you an invoice for payment,you only payTHE FULL COST OF YOUR ORDER + DELIVERY IN CHINA TO OUR WAREHOUSE IN HEIHE + OUR 5% COMMISSION OF THE TOTAL AMOUNT OF THE ORDER.
- After receiving money for your order m We will check whether the product is in stock or buy it immediately (at your discretion). You will receive a notification by email or SMS.
After your order arrives at our warehouse-office in Heihe, we immediately begin promptly delivering it from China to Russia.
Delivery from China (transportation across the border) from Heihe to Blagoveshchensk (Amur Region) is from 400 rubles per 1 kg of weight.
When buying on Taobao, we get a lot of advantages: a variety of goods and wholesale discounts, exclusive and unusual items, inexpensive prices and other pleasant nuances. However, many people do not understand the delivery procedure from distant China, so users are afraid to order anything on this site. Let's debunk all the myths around delivery and learn how to arrange it correctly.
Delivery through an intermediary
A huge number of people on the Internet provide intermediary services for delivery from Taobao and similar web sites. As a rule, they have an account with a decent trading history, speak Chinese or English at advanced levels and will help you complete all purchases from start to finish for a nominal amount. Usually it does not exceed 10% of the order, and on average fluctuates around 5%.
Among the advantages of a good intermediary is his full responsibility for your goods, which he must receive, inspect and, if necessary, send back to the seller. Of course, with a full refund to the buyer. Therefore, it is very important to find a professional, reliable and proven, who will be recommended by your friends or serious sources. It is best if the intermediary has his own, well-designed website. There you can read about all the obligations and rights of the parties, get a certificate or contact information, and after the transaction is completed, leave a review (as well as read others written by previous clients). This will help you avoid mistakes and get only positive impressions from your purchases.
Delivery from Taobao without intermediaries
Until 2014, the site preferred not to deal with foreigners, allowing you to pay for purchases only with Chinese bank cards and send goods within the country. Therefore, our compatriots, one way or another, had to “feed” the intermediaries. Since 2014, everything has changed, as Taobao finally launched its own service for processing international parcels. It can be used by a citizen of any country who has a Visa or Mastercard, as well as mobile phone. Below we will look in detail at the entire process of purchasing and delivery from Taobao to your address.
How to buy goods yourself and deliver them from Taobao?
So, you have visited the site and want to register. To do this, click the special button pointed to by the arrow in the picture. In the registration form that opens, select your country and enter a phone number with an international code (for example +7 for Russia). In the very bottom line we enter the code, which within 15 minutes arrives at the same phone number indicated above. It’s better not to go anywhere at this moment and not to delay the process - the code will be canceled within the next 15 minutes.
Next, the usual procedure occurs: entering your login and password, confirming them, indicating the delivery address, etc. important information about the buyer. You can change your current address in your profile by following the menu links Account manager -> Delivery Address. Check if the checkbox next to the line “ Set as default shipping address”, which means “ Set as primary delivery address“. Now sellers will know where to ship your product. You also have the right to add up to 20 delivery addresses, changing them as needed.
What to do after purchase?
When an item is added to the cart, a checkbox appears under it, by clicking on which you have the right to select the warehouse to which the purchase will be sent. Opposite the warehouses is information about delivery costs, their ratings and reviews. Check it carefully and click “ Confirm Order" (Confirm the order). We go to the payment window and pay using the card. Now we are waiting for the goods to arrive at the warehouse. This is convenient as it allows you to send parcels from different sellers together to one address. For the parcels to finally reach you, go to your Taobao profile, menu “ My TaoBao” -> “BuyBaby” and press the green button. Then click orange and pay for delivery.
Congratulations, you have successfully made your first purchase on Taobao without intermediaries. Let us remind you that goods are stored in warehouses for free for up to 20 days and are combined with a blue button when hieroglyphs appear opposite them 已入库 (meaning “In stock”).
The Chinese language is recognized as the most difficult language on the planet, but it seems that everyone knows the word “Taobao”. This is such a virtual giant, a trading platform on which many online stores are based. Knowledgeable people can tell you how to order goods for various purposes from Taobao easily and profitably for a small wallet. Indeed, the main advantages of this resource are affordable prices and ease of ordering. And for those who have never visited this grandiose fair of Chinese products, it will be useful to read this article. Let's share our experience.
How to register on Taobao?
Let's start with the fact that you can make purchases on this Internet site without registration. True, then there may not be access to pages with the highest quality and inexpensive product. This means you need to register. This is where the fun begins. You need to create two accounts for yourself at once - directly on Taobao and on the website of the Alipay payment system, through which all purchases will be paid. But! To register, you need a phone with a Chinese number. This innovation may have made the work of the Chinese comrades easier, but it made life much more difficult for foreign buyers, and specifically for residents of the CIS countries.
There is always a way out
Our man will always find a way out, and more than one. Acquaintances or friends in China, as well as numerous intermediaries, are now offering to purchase a Chinese SIM card from them, register an account through them or on their website. They also offer options on how to order goods from Taobao using intermediary services. Perhaps this possibility should be explored in more detail.
Registration through intermediaries
On the intermediary site, you need to find the registration page and follow a simple procedure: enter email address, password, confirm the password again. And that’s it, you can go to Personal Area. In the left menu at the bottom of the page you need to find the “My data” tab. Create an account". In the registration form that appears, you must fill in all fields. To open an account on Alipay, you need to fill out another form by entering real data.
All data is written with Latin letters. In the “Personal Identification” column you need to enter a series and all that remains is to check the correctness of the entered data and click the “Save” button. This data can be tracked in your account on the “My data” page. My accounts."
Top up your balance and account
The status of the account and invoice after registration will be “Unpaid”. In the “My Accounts” tab you can find services for opening an account - within 300 yuan. You can pay for the service only from your balance on the website. This means you need to top it up on the “My Account” tab. Top up your account." In the form that opens, enter the amount, then click on the “Pay” button. Replenishment methods - bank card, operators cellular communication, payment systems. But that is not all. You need to pay for registration from the replenished balance. To do this, go to the “My Account” tab. Unpaid bills." Click "Pay". In approximately the same way, following the instructions, you will need to top up your account in payment system Online. How to order things from Taobao will be discussed later, but for now it’s worth asking what kind of product attracts users to the Chinese trading platform.
What are they selling there?
It’s easier to answer what they don’t sell there. Everything that is produced in the Middle Kingdom, from hair clips to computer equipment.
Perhaps the most popular type of goods offered by the Chinese Taobao store is clothing. It must be said that the concept of “Chinese consumer goods” in this case is not always justified. In conditions of fierce competition, manufacturers from China have nevertheless learned to focus on market demands and sew quality items. In addition, many small workshops and large factories produce products of famous brands - both counterfeit and original. How can it be? It is known that many designers and clothing designers open their branches in the Middle Kingdom - because of cheap labor and more affordable taxes.
In the same way, electronics and computers are assembled in China. Of course, along with this, the production of cheap and often low-grade goods - equipment, tablets, phones - is on a large scale. The price will tell you where the original is and where the fake is.
How to order goods for children from Taobao?
Children's things and toys are a special matter.
If clothes for all seasons can be selected by visually viewing website pages, then, for example, you need to be careful with toys. There are known cases when toxic compounds and dyes were used in their production, which have a bad effect on the health of children.
Users of the site are happy to order children's clothing in bulk - both for babies and adolescence. These are bright and high-quality knitwear, children's underwear, tights, socks, colorful T-shirts and original jeans for girls and boys, formal suits for kindergarten and schools. If you are interested in how to order items in this category directly from Taobao, just go to the catalog on the Russian-language website of the trading platform and find the “Children’s clothing” tab.
How to place orders correctly?
Although there are Russian-language versions of the site, many are confused by the process of selecting a product and placing an order in the site’s stores - after all, all the information on the pages, including prices, is posted in Chinese. Until recently, by the way, I had to use an online translator. Now everything is much simpler. A registered user has no problems with how to order from Taobao on his own. The features of registration have already been discussed above.
Still, some difficulties remain. There is only a limited amount of information in Russian - how to register, where to apply, etc. And all the most important things - information about the product, sizes, prices, manufacturer - all this is in Chinese. Discussing order details with the seller, bargaining, asking for discounts, and negotiating delivery terms and conditions is only possible via chat. Without being a polyglot, you can try to express yourself in English language(if anything - with the help of transliteration). But the problem is that not all Chinese speak English, much less Russian. Of course, in Google or Yandex you can make translations into Chinese. But anyone who has ever used these functions knows how distorted the output translation is. It turns out that there is reason to think about competent intermediaries.
Purchases through intermediaries
Shopping online always carries some risk. It is enough to look at reviews on Taobao to see how often customers are forced to return goods. Causes? The most harmless and most common is the wrong size. On the store’s website there seems to be a table of sizes, both Chinese, European, Russian, and American. In addition, you receive an email asking you to measure your parameters and double-check the size. And yet - “the suit doesn’t fit.” Or the color is not the same as in the picture. Or the quality is inadequate. This often happens when there is no opportunity to personally touch and examine the product.
This is the very case when it is advisable to resort to the services of intermediaries before ordering a batch of goods from Taobao. Of course, not the first intermediaries you come across, but those with a good reputation. Such services provide, among other things, logistics companies in China. The intermediary will find the product via the link, contact the supplier, and personally verify its quality and compliance with the stated parameters.
For those who are going to make wholesale purchases for resale, the intermediary can prepare a photo and video report and send it to the customer or send samples of goods by express mail, and then make purchases on the spot and send the goods by mail, courier service or with a transport company.
Is it profitable to buy goods on Taobao?
It doesn’t always make sense to spend money on shipping and waste time waiting. If, for example, you need one thing - a telephone, a toy for a child or, say, a steam mop - it is better to buy it in a nearby store, it will cost less. But if you decide to make a serious purchase - a couple of jackets for yourself, clothes, underwear for the children for future use, plus some jewelry for yourself and your sister as a gift - then, of course, the savings will be noticeable. By the way, the smaller the weight of the parcel, the more expensive it is. This means that before you order something through Taobao, you need to slowly study more offers and decide on a one-time purchase of everything that you like. And, of course, you need to be more careful, not be fooled by excessive cheapness, but look at reviews, compare the same product from different suppliers.
Firstly, at its cost. Prices for goods vary from super low to high, but they are always lower than ours. Sometimes several times.
For example, the cost of this jacket on Taobao is 109 yuan. This is approximately 17 dollars (1 yuan - 0.16 dollars). Of course, before the rate hikes, the prices were more favorable, but it’s still not bad.
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| Not the lowest price on Taobao, the level is average. |
Secondly, the assortment. Taobao has everything, including counterfeits of well-known and not so well-known brands. Hundreds of VKontakte groups offering cheap Chanel and other luxury brands in most cases buy their goods on Taobao.
Thirdly, exotic. I ordered teas, coffee and cool little things for the home from Taobao. Something like this:
Why is Taobao bad? Disadvantages of shopping from this site
- Shipping costs from China expensive and often higher than the cost of the product itself. Therefore, most Taobao buyers from other countries order many things at once, since postal rates are such that with an increase in weight, the shipping price increases slightly. And with each additional kilogram, the cost per 1 kg decreases. That is, the more, the cheaper.
- Language and communication. Taobao is entirely in Chinese, and until recently it was a closed site and only accepted Chinese residents with their regional phone numbers for registration. Searching for the right product is inconvenient, communicating with sellers is difficult.
How to buy on Taobao. Self-orders from Taobao
Now you can order from Taobao yourself, the system accepts foreigners for registration, but this is quite difficult, since the site is in Chinese, all sellers speak Chinese, and, sometimes, English.
Not all Taobao stores are ready to ship goods abroad. And not every buyer who buys for himself is ready to order enough goods from one seller to compensate for the cost of international shipping. As I already wrote - single items (orders) are expensive.For myself, I found a way out - I use an intermediary who provides warehouse services in China (mailing address), parcel checking and delivery to Ukraine. That is, I only pay for delivery (the rest is free), but I don’t pay intermediary fees for ordering the product itself on Taobao.
Thus, I have the opportunity to order goods from various sellers, and then collect them in one pile at the intermediary’s warehouse, and then send them all in batches that are profitable for me to Ukraine.
Orders through an intermediary on Taobao
Until recently, you could only order from Taobao through an intermediary who bought the product for you.
- Minuses- This is the intermediary’s commission, which can reach up to 20% of the cost of the goods.
- pros- you avoid communicating with Chinese sellers, difficulties with translating the site, as well as making a purchase in Chinese - the translator recognizes the language very mediocre. And save time if you need to buy a lot of things. And usually you need a lot, otherwise it turns out expensive. Of course, everything is conditional, my parcels have never weighed more than 7 kg.
How to find a good Taobao intermediary and my experience
There are individual intermediaries who order and send things from Taobao, as well as entire companies. Each has its own commission and work rules.
I prefer companies that have online presences with functional websites and some history, since everyone intermediaries work on full prepayment and it is morally difficult for me to entrust my honestly earned money to a “private trader”, no matter what reviews about him are circulating on the Internet.
Review of Shopotam
I started with orders on Ebaytoday, which today began to be called Shopotam.ru. It seems to me that he changed his name for a reason, since the number negative reviews at one time it was off the charts. This can also be explained by the enormous popularity of the service; more clients means more reviews.
My opinion is that you can order using them, but there are more disadvantages than advantages.
Minuses:
They have their own course for converting hryvnia-dollar-yuan, and it turns out to be much more expensive. Many people have their own course, but Whisper’s is somehow completely unprofitable. Cost of delivery quite expensive, prices higher than competitors, but I made allowances for the reputation of the intermediary and his reliability. “When ordering a group of more than 4 products, the minimum commission for each product in the group will be 15 ¥”. Plus, the minimum commission for an order is about $10. That is, their cheap little things will turn into gold if you add 15 yuan to the amount of each item.
My parcel took almost 3 months to arrive from China. Perhaps it’s not their fault, but an unpleasant aftertaste remains. The pluses are a normal functional website, a convenient search system, technical support answers in Russian, albeit with boilerplate phrases. Review of YoyBuy
After Whisper, I switched to an intermediary, with whom I have been for many years - YoyBuy
review about YoyBuy
Why yoybuy? Normal commission, it may subsequently decrease. As on Shopotama, it is 10% from the order amount, but the number of units of goods does not matter.
When I order 20 units of rings, bracelets and other small things, everything is promptly purchased. By the way, many intermediaries do not work with cheap small items at all. YoyBuy - works. If 10% of the entire order is less than $5.74, then $5.74 is paid, so it makes sense to choose an amount of goods so that the intermediary’s commission is more than $6 for the entire order, so as not to overpay.
The website has its own shipping cost calculator - it’s convenient. Parcels arrive consistently throughout the month, I always choose air (sea usually takes longer). Payment in 2 stages, first for the cost of the goods on Taobao, then, when all the goods arrive at their warehouse and are checked (for free), weighed, they can begin to form them into a parcel for shipment. You pay the cost of shipping, a commission to the intermediary based on the cost of the goods, and about a dollar for customs clearance.
On Yoybuy there is an option - pay for everything at once and send it, but it’s easier for me to work old scheme when I clearly see when and what I pay for. In this case, I can prepare the parcels myself, decide when it is better to send the goods. Everything is in order with technical support, in the mode of purchasing the goods they can ask me questions, clarify if they are unsure about something, or there have been changes in the price. I can leave them my comments when ordering (like “ buy only if the seller confirms that size s will fit height 170 "). I usually communicate in English, but they seem to understand Russian too. Cons of Yoybuy
Sorry for being blunt, but stupid translation into Russian their site is far from being native speakers. Sometimes it’s even funny to read their news, very serious mistakes. They also have a YouTube channel where their employees “speak Russian” and even read poetry. It seems to me that they were the ones who translated the site =) For me it’s not critical, I’m used to it. Yoybuy search engine does not take into account the discounted price, that is, the full price is shown, and almost all sellers on Taobao have some kind of discount. The purchase of the goods itself occurs at a real price with a discount, and if the seller provides an additional discount for VIPs, then Yoybuy honestly buys at it (which I have not seen with other intermediaries).
But because of this technical error, you have to add the amount for the product to your account as if without a discount. After purchasing the goods, money remains in the account. which usually go for forwarding or can be sent back. In general, this is not very convenient. Because of this, it is impossible to use the search system on the Yoybuy website; real prices are not visible. I always search on Taobao myself With using Chrome and built-in website translator, and then I add links to the product in the YoyBuy system
However, I have not found a more convenient and profitable intermediary for myself, so my review is about Yoybuy.com only positive.
If a person buys the goods on his own, Yoybuy provides warehouse and product packaging services free of charge, payment is only for delivery. I think that their commission is already included in the shipping cost, but the shipping price is quite competitive. What is profitable to buy from Taobao
Of course, on Taoabao it is profitable to buy things that have very little weight, and preferably there should be a lot of them.
It is also profitable to buy very expensive items when the cost of delivery compared to the price of the item itself is symbolic.
If possible, it is good to complete orders with small items, which have almost no weight and are cheap. An example of one of my orders - a phone and a lot of jewelry:
About Taobao quality
Affordable prices and acceptable quality of goods from China have made them popular in our country. But the pricing of any product in our society goes through a whole chain - delivery costs and trade markups are added to the cost of the product itself. To purchase goods “from the manufacturer” you do not have to go to China yourself.
Thanks to the Internet, you can browse and buy many Chinese products without leaving your home. The most famous Internet resource with Chinese goods is www.taobao.com (Taobao), which is considered the largest Chinese store. It presents all goods produced in this country. The only negative for visitors is that all information is presented exclusively in Chinese. Many people have a logical question - how to order the goods you like from taobao?
Of course, the language barrier is a serious obstacle. But not for the residents of our country! Look at the problem from the other side - do the sellers (owners) of the stores where we buy Chinese goods know Chinese? Of course not, but this is not an obstacle for them to purchase and bring goods from China. This means that it will not be difficult for any Internet user to figure out how to order goods of interest from taobao.
First, you need to go to the Tao Bao website. Among the large abundance of hieroglyphs, you can easily distinguish the search bar where you can enter the brand or brand of the product. Take some of the things you have at home - they have manufacturer's marks on them. Visually compare the pictures with a visual example.
The second method is to use automatic page translation from Google service. To do this, use their search, and after downloading taobao, Google will offer to translate the page into Russian. And if you are using a browser Google Chrome, then just type the Taobao address in the search bar and press the button automatic translation page (it is located at the top under address bar). IN Internet browser Explorer in the menu next to the tabs there is a “Page” section. Use it to activate “Translate using Live Search” by first selecting the translation language – Russian.
The third way is that many companies in our country purchase and deliver goods from China using Taobao. Their addresses are on the Internet. Choose the goods yourself and order delivery from them, or completely entrust them with finding and delivering the goods you need. Moreover, most of them have catalogs in Russian.