What to do if windows phone freezes. Reset settings on Windows Phone. Saving settings and user files

1020, 920, 925 and 928 and earlier Lumia models (800 and 900) are equipped with a monolithic body, which means the phone is completely protected from access to the inside: alas, you won’t be able to remove and replace the battery yourself, you will only have to contact a service center Nokia company. The same applies to cases where phones freeze, when simply removing and installing them in place battery helped to “revive” a gadget that had stopped responding to user actions. In such cases, there are two options to solve the problem: Soft Reset and Hard Reset.

Soft Reset Nokia Lumia 1020

To perform a Soft Reset, use the following set of actions:

To perform a Soft Reset, hold down the Power button and the Volume Down button simultaneously until the phone vibrates three times. Then, within a few seconds, a reboot will occur and the Nokia logo will appear on the smartphone screen.

Hard Reset Nokia Lumia 1020

Sometimes Soft Reset does not solve all the problems that have arisen with the phone; in such cases, to solve problems, they resort to the Hard Reset method (“Hard Reset”). Warning: The Hard Reset procedure will destroy all information stored in your phone's memory. Here you should always remember about permanent backups of your most important data. So let's get started.

Step 1: Copy all information stored on your phone that is important to you and store it in a safe place.

It is worth remembering that a phone running Windows OS is automatically configured to save your contacts to your Microsoft account.

Step 2: If your Windows smartphone allows you to “get” to the phone settings, do the following: select Settings > About phone > Reset your Phone.[All yours personal information will be deleted and the phone settings will be returned to factory settings.]

If the phone shows no signs of life (read: reacts to being turned on), follow the instructions below:

Step 3: Turn off your phone.

Your smartphone must be turned off before performing the following procedure.

In addition to the method described above, you can Hard Reset your smartphone using the three-button reset method shown in the picture above. Press and hold the Camera button, Volume Down button, and Power button at the same time. Wait until the phone vibrates. When the vibration is triggered, release the Power button, but continue to hold the Volume Down button and the Camera button until the phone reboots and the welcome picture appears on the screen.

Note: Nokia has released an additional set of instructions in case the method described above does not help you reboot your smartphone.

Made an operating system Windows Phone very stable, but not a single OS, even the most reliable, is immune from errors and freezes. If the smartphone has stopped responding to user actions, the question arises of how to restart Windows Phone. In this article we will tell you what needs to be done to bring your mobile gadget back to life.

Normal reboot

First, let's consider the case when you just need to reboot Windows Background which works fine without errors. For this you need press and hold the lock button until the message “ Slide down to turn off", then pull the curtain down and wait until the smartphone turns off. Next, you should hold down the lock button until the phone starts.

Force reboot

If your smartphone is frozen, you will need to reboot Windows 10 Mobile using a so-called soft or hard reset. The first option allows you to restart the device without losing user data, the second option reboots and resets the phone to factory settings.

To produce soft reset, you need to press and hold the lock and volume down buttons until vibration appears. The smartphone will restart and function in its normal mode.

To execute hard reset, you need to press and hold the lock and volume down buttons until vibration appears. Next, you need to hold down the volume down key until the “!” symbol appears on the display. After this, you need to alternately press the volume up, volume down, power on, and volume down keys. This will start the process of restoring the smartphone to factory settings.

How to reboot a Nokia Lumia phone? This question is often asked by owners of gadgets from the Finnish manufacturer. operating room Windows system The phone on which this device works has proven itself only on the good side. It operates quite quickly and there are almost no glitches. However, sometimes there are freezes, and this is quite normal. In such situations, owners begin to panic, since the gadget does not respond to button presses. But there is no need to get upset ahead of time. You can deal with this problem yourself. "How?" - you ask. Read below on how to reboot your Nokia Lumia.

The phone is frozen: the first way to solve the problem

First, let's look at a “soft” way to solve the problem. Professionals call it a “forced reboot.” This method is suitable if the smartphone has stopped executing commands and the boot process does not occur. The user must hold down two buttons for 15-20 seconds - lock and the volume rocker on the volume down side. If everything is done correctly, the screen will go dark. Literally after one or two seconds the device will vibrate, which indicates the beginning of the process. After this, you need to wait until all elements are completely loaded and set the date/clock. As a rule, such an action quickly revives the Nokia Lumia phone.

How to reboot a smartphone: the second method

A “hard” reboot is the second way to solve the problem with a frozen gadget. It should be used only in extreme cases, as there is a risk of damaging files operating system, which will lead to the device not working. Everyone must decide whether to use it or not, after assessing all the possible consequences. Many advanced users recommend creating a backup copy of the data stored on your Nokia Lumia phone.

How to reboot the device using this method? To do this, you will need to simultaneously hold down three buttons - the lower part of the volume rocker, the lock key and the camera key. You must keep them pressed until the vibration starts. After this, the lock/power button is released, and the others are still held for approximately 5 seconds.

Rebooting your smartphone through settings - the third method

What to do if the user begins to experience frequent freezes on the Nokia Lumia phone? How to reboot the device in this case? As a rule, this problem is not accompanied by long periods of inoperability, so you can try restoring factory settings. To do this, the user will need to go to the menu and select the “Settings” section. It contains a sub-item “System”. The user needs to select "Reset phone settings". Upon activation, a reboot will occur, but everything custom settings will be deleted, and the owner will have to configure the device again.

Conclusion

Although very rarely, Nokia Lumiya still freezes. You now know how to reboot your gadget. Three methods are listed above. However, if none of them helped, or the phone simply does not respond to button presses, you can remove the battery for a few seconds. After this, the phone should turn on normally. If this does not happen, it is recommended to contact service center.

Smartphones running the Microsoft operating system, like other devices, may experience glitches and malfunctions. In order to resume their correct operation, a reboot may be required.

Everyone knows the method by removing the battery for a while and turning the phone on again. This is a soft way to reboot. However, such a Windows Phone reset may not be available due to the fact that the battery cannot be accessed except at a service center: it is monolithic.

For such cases, there are ways to perform a soft and hard reset using a keyboard shortcut on the smartphone itself.

It must be remembered that before how to reset on Windows Phone, you need to back up your phone data. This is due to the fact that during a system reboot, they may be lost.

To do this, you need to go to the “Settings” menu section. Here you need to select the “Update and Security” item, and in it “Backup Services”. Inside this section, you need to set the switches to create backup copies in OneDrive.

To store other data not provided for in this section, click on the "Other parameters" button. cloud storage You can save copies of games and applications, home screen settings and images. OneDrive also stores application data, SMS and phone call history, and a keyboard dictionary.

When saving the necessary archives, it is important to make sure that the device is connected to a data network via the Internet or Wi-Fi.

Soft reset Windows Phone

An easy reboot can help with minor errors in operation. software.Reset Windows settings Phone in this case will require the following combination of actions.

You must simultaneously hold down the power button and volume down button on the side panel.

The keys are held steady until the phone vibrates.

After this, you can release the keys and wait until the reboot takes place and the phone turns on.

This keyboard shortcut works on all versions of the Microsoft operating system. This algorithm will help you perform a soft reset on Windows Phone 10, 8.1 and 8.

Hard reset Windows Phone

If a soft reboot did not help restore the phone's functionality, you will have to do hard reset. There are two for this possible ways: Using the device menu, or via keyboard shortcuts on the sidebar.

In the first case, for Windows Phone, resetting to factory settings is possible by selecting the appropriate item in the “Device Information” section of the settings. However, this method may not be available due to the fact that the smartphone does not respond to finger movements.

In this case, you will need to use a special keyboard shortcut. Full reset Windows Phone requires you to hold down the power button together with the volume down button and hold them until vibration occurs.

From the moment the device begins to perform a soft reboot, you need to re-press the key on the side panel responsible for reducing the volume. This will begin a hard reboot. And if your actions were correct, then a white exclamation mark will appear on the device screen on a black background. This means that B is in the system menu, from which you can return to factory settings.

increasing the sound volume;
reducing the sound volume;
power off button;
decreasing the sound volume again.

If the combination is correct, the exclamation mark on the device screen should be replaced by spinning gears. An indicator line will appear below them showing progress.

Before, how to reset settings on Windows Phone in a hard way, you need to make sure that all data is saved to backup storage. You can carry out the archiving procedure in advance, before starting the reboot. It is also possible to set the settings to automatically copy the necessary data in the background.

The deep reboot process can take up to 20 minutes. During this time, you cannot use the phone and you should not press any keys. Otherwise, a failure may occur, which can only be fixed at a service center.

Any technology is subject to failures and operational errors. Smartphones are no exception. Windows control 10 Mobile. If your Nokia, Microsoft Lumiya or other phone on the “ten” does not turn on or is frozen, then read this article to the end, perhaps you will find a suitable solution.

First of all, don't panic. And you don’t need to immediately run to the service center, where they will probably charge you quite a lot of money for fixing some minor error. Try the methods described below first and if they do not help, then you can think about going to a service center.

Regardless of whether your Lumiya is frozen or does not turn on at all, you can restart the phone by simultaneously pressing two buttons: Volume down keys and lock keys (on/off). Press and hold these buttons for 15-20 seconds. Before this procedure, connect to the device Charger!

If everything worked out, the smartphone display should go dark, and then vibrate briefly after 1-2 seconds. After this it will reboot.

Factory reset

Even if the phone is completely frozen, you can reset its settings to the factory state. How to do it? Press and hold simultaneously volume up and on/off keys. After this it should appear exclamation mark. If this happens, then you need to do the following:

Click the add volume button;
Turn down the volume;
On/off button;
And turn the volume down again.

Flashing

You can fix the error due to which your Windows 10 smartphone freezes or does not turn on by flashing it. You can do this using the official utility from Microsoft, it’s called Windows Device Recovery Tool .

In fact, these methods are relevant for all Lumia smartphones (925, 920, 625, 520, 720, 640, 800, 1020, 510, 635, 630, 710, 730, etc.) and other phones running on Windows Phone and on Windows 10 Mobile.