The Rostelecom landline phone does not work. “The home phone does not ring” or “The most common breakdowns of telephone devices

Home phone doesn't work, but you don’t yet want to call a specialist, read this article, perhaps it will help you save money and fix the problem yourself (unlike - this is a useless thing in this case). Indeed, despite all the complexity of modern telephone communication There are not so many reasons for its absence, and they all boil down to technical or financial problems. Let's look at the most common root causes.

The main reasons why it doesn't work home phone

If your home phone does not work, then perhaps you forgot to pay for it, and the operator turned it off for you, or you paid, but this information did not reach the operator. Let's say you paid later than expected or a technical failure occurred, as a result of which the bank lost data about your payment. First, you should call your provider from your work telephone and find out if they have any financial claims against you. If everything is in order here, then it’s worth checking other possible causes. This is a breakdown of the device itself, a lack of contact in the telephone socket, or a damaged cable.

What to do when your phone doesn't work at home

To test all these assumptions, it is not necessary to have any super-complex test equipment. All you have to do is ask your neighbor for a known working telephone and connect it instead of yours. If the neighbor's one works, then the problem is in the device itself or its wire. It is not recommended for people unfamiliar with electronics to dig into microcircuits (as well as to install it for the first time), it is better to take the device for repair, or if it is already almost the same age as the October Revolution, then it is better to immediately buy a new one. If the neighbor’s phone does not work, then the problem is either in the socket or in the wire. Let's say right away that in telephone line there is no voltage of 220 V and therefore do not be afraid that you will be shocked. You can safely unscrew the socket and make sure that all contacts are well connected; the fallen contact can be screwed on with a screwdriver or clamped with a special device, depending on the design of the socket. If everything is fine with it, then inspect the wire, perhaps your beloved cat has chewed it, you can safely twist it in places where there is a break, the main thing is not to short-circuit two wires with each other.

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Unfortunately, not all problems with a malfunctioning home telephone are so easily solved - for example, for me, even before I completely got rid of a landline telephone by completely switching to mobile communications, almost every week there were problems and they consisted in the fact that some equipment serving the home telephones of the entire entrance had become unusable, and the company did not have the opportunity (or desire) to replace it...

This is my procedure if the phone is quiet:
1) I dial my neighbor on the blocker, a student - if he has a dial tone, then I calmly wait for three hours until the young man talks.
2) If the neighbor doesn’t talk, I immediately call telephone exchange- they will always tell you what the reason is.
3) If suspicion falls on the device, a spare one is pulled out.

My phone was on a blocker, so if my neighbor was talking, there was silence on my phone.
The neighbor loved to talk for hours, because... it was impossible to attach to our automatic telephone exchange digital equipment, and make a minute-by-minute record of conversations.

I came out of this situation as follows:
I disassembled the blocker box, took a screwdriver, and began to short-circuit the terminals to which the “line” approached.
At the same time, my neighbor had a hellish crackling sound in the receiver, she hung up to call back, and in response there was silence in the receiver, because. I first picked up the phone from my device.

When we met, she complained to me about malfunctions, wondered if this was the case with us, and after my affirmative (and how!) answer, she exclaimed: “the mice are chewing the cable again.”

So, with all the above methods of checking for a malfunction, it’s worth thinking about - are you talking on a paired phone for too long? Perhaps you will soon have a mouse on your line.

As for whether it will give you an electric shock or not, telephone network, it is better not to take risks, especially for people with a weak heart. After all, when incoming call The voltage in the network rises from 48V to 110V, and although the current is small, the heart pacemaker, for example, can shake a little.

Just ten years ago, half of the people did not have a home phone, but today we cannot imagine life without it. Solving work problems after hours or discussing the latest news with a friend - all this can be done using your home phone, and without spending money on mobile communications. However, breakdowns of a landline telephone are a rather unpleasant phenomenon that happens not only to old, worn-out telephones, but also to new ones. Today we will tell you about the most common home phone breakdowns and how to fix them. possible elimination.

Firstly, buying landline phone be sure to check it for functionality, as they say, “without leaving the cash register.” If you don’t do this, you may stumble upon a defective or already broken device, and changing it is unnecessary fuss and unpleasant conversations with the store staff. Never purchase a phone without a warranty card. Without this document, if the phone breaks down, you will have to pay for repairs with your own money. We do not recommend purchasing a landline telephone at unauthorized sales points: in the market, on trays. In 90% of cases you will be disappointed with the purchase, but it is not worth it.

When purchasing a phone, determine for yourself how much you need all sorts of modern features such as automatic dialing, answering or forwarding. If you are not going to use them, we recommend that you do not buy an overly complex device.

There are several most common telephone breakdowns.

1. No beep when connected. First, check that you have correctly connected the phone to the outlet and to the telephone line. In most cases, this is the cause of the “malfunction”. Correct connection on a Russian socket there are upper and lower right contacts, and on European sockets there are two central contacts. In this case, the pin should be at the bottom. Do not use a cord that you took from another device. The phone kit should always come with a special cord with a special wiring arrangement. If the line cord is connected to your home phone through a jack, check that the jacks are inserted into the correct jack on the phone.

2. The number cannot be dialed. If there are beeps, then the problem is in the dialing mode. In most cases, tone dialing is used. In some telephone models, dialing occurs automatically using the settings mode.

3. The phone doesn't ring. If the number is dialed and there is a dial tone, then the ringer volume may be turned off. If the device is a three-wire device that works with an automatic device, then check the connection of the third wire to the call line. And if the line is normal, then try connecting the ringing wire to the other of the two wires of the line.

4. There is no dial tone, the microphone does not work, but the phone dials the number and rings. Most likely the problem is with the cord. Check whether the connector is fully inserted into the device socket. If there is no dial tone, then pull the cord near the body and handset. If this doesn't help, just replace the cord.

Many people are accustomed to judging the line status by the indication on the DSL modem. This is really convenient - the link blinks - there is no signal, the link is on - everything is in order. However, there are always exceptions to the rules. We will now consider one of them. It would seem a paradoxical situation - such a demanding modem maintains a connection, while a regular telephone does not receive a response from the station - there is no dial tone. We will now try to figure out how this happens. Before we begin, you should immediately make sure that there are no problems on the part of the telephone exchange or possible preventive repairs of the cable. Check with your repair shop for this information.

The first thing suspicion falls on is, of course, the splitter. A splitter is a “box” that helps protect the modem from phone interference by cutting off its frequencies to provide the modem with a high-frequency “corridor.” Thus on low frequencies We have a telephone, on high - a modem. The problem with a non-working phone may be in this device, in poor contact, or in its technical malfunction. Also, do not forget that similar problems possible when the station splitter, which lives on the PBX and is not much like your home one, fails, but performs similar functions.

There is also incompatibility of some devices, in principle. ADSL modems and Panasonic phones are especially at odds with each other. The nature of this phenomenon has not yet been revealed, but it is a fact. Although, of course, bad contacts, insulation breaks (no wires!) and other features of Soviet connection schemes in the form of capacitors and others play a big role again analog devices. Their presence, by the way, explains such problems when the Internet only works when the phone is off-hook. This phenomenon is also possible when one of the two wires on the “noodle” breaks. Wiring nailed to studs often suffers from this - a method that is still very popular in our country, no matter whether the walls are plasterboard or concrete (can often be seen in private houses with stove heating and granite paving stones). Little of, telephone wire often it remains on this granite path, which does not make the connection reliable and safe, despite the durability and maintainability of this material. The rest of the advantages can be read at http://www.perspektiva-korostishev.com.ua/, where you can familiarize yourself in detail with the characteristics and prices.

There are a couple more interesting options, such as reversing the cross-connection on the PBX, but this is rare and we will not consider them. In any case, the check should begin with the correct connection and reboot of the modem and telephone base (if using a radiotelephone). It is strictly not recommended to place the telephone base next to the modem. Two to three meters is a safe distance. If you are not sure that there are no outside cats and mice at home, then visually trace the safety of the cable to the distribution panel.