Why did the speaker sound disappear on my iPhone? What to do if there is no sound on your iPhone. Check if silent mode is turned on

There are many reasons why your iPhone may become stuck in headset mode and stop playing sounds from the external speaker. In most cases, dirt or moisture gets into the 3.5 mm jack, but sometimes there is a software error. In this instruction, we have discussed all the most effective ways to solve this problem, regardless of what caused it.

Note: Solutions to the problem are listed in order of effectiveness. Move from the first method to the last and one of them will definitely help.

Method 1: Clean the 3.5mm jack

The most common reason that an iPhone is locked in headset mode is dust or dirt that has gotten into the 3.5mm jack. The solution in this case is to simply clean the connector with any thin object, for example, a needle or toothpick.

There is no specific cleaning method. Carefully move the needle/toothpick in a circle inside the 3.5mm jack for 10-15 seconds and then blow through it. If there is no result, cleaning the 3.5 mm jack with a cotton swab dipped in alcohol may help. In addition, you should try to clean the connector using a folded napkin.

Method 2: Clean the power connector

A similar cleaning of the power connector can also be a solution to the problem. The technique is the same - moisten a cotton swab/needle/toothpick in alcohol and use it to clean the power connector, be it an old 30-pin connector, or Lighting. Please note that the connector must be wiped thoroughly.

Method 3: Put your iPhone in the cold for a couple of minutes

This advice sounds like some kind of cruel joke, considering how negative the cold is affects iPhone, but the method really works, as confirmed by numerous reviews. An iPhone stuck in headset mode should be placed in a cool place for 2-3 minutes (no more). In winter, in this case, a balcony or just going outside is suitable; in the warm season, a refrigerator is suitable.

Method 4: Blow out the 3.5mm jack with a hairdryer

Blowing out the 3.5 mm jack with a hairdryer can help solve the problem. As with previous cases, there is no specific method for purging. The only thing to remember is that prolonged blowing with hot air can be harmful to the iPhone battery.

Method 5: Repeated connection of charging cable/headphones

Another method based on cleaning the charging connector and audio output. Even a needle is not able to reach hard-to-reach places in the connectors, but the connectors fill the entire connector, resulting in maximum cleaning. The principle of operation is extremely simple: do forced reboot iPhone, and then connect the charging cable and headphones to the appropriate connectors about 10-15 times.

Method 6: Connect a Bluetooth headset/speaker

It also happens that the iPhone freezes in headset mode due to a software error. They usually happen after installation new version iOS. In this case, connecting a wireless headset or speaker and then disconnecting the headphones helps. The operating principle is as follows:

Step 1: Connect the headphones to your iPhone.

Step 2: Connect your Bluetooth headset/speaker to your iPhone to output audio.

Step 3: Disconnect your headphones.

Step 4: Turn off your wireless device.

Immediately after this, you can check whether the sound has returned to the speaker of your iPhone.

Method 7. Force reboot with headphones on

Also, a software problem can be fixed by forcing reboot iPhone with headphones inserted into the 3.5 mm jack. To perform a hard reset, you need to hold down the Home and Power buttons until the Apple logo appears on the screen.

The method was tested on iOS 4.3.1 firmware, but it can also work on iOS 5 and 6.

Sound problems on your iPhone, iPod, or iPad may be due to a physical problem or a software glitch.

If the problem started after you dropped your device, then most likely it is a physical problem and you will have to contact service center.

You can fix software glitch problems yourself.

1. Turn up the volume

Perhaps you just have the volume turned down.

Turn up the sound using the volume slider. The sound level is adjusted separately for speakers and headphones (when they are connected).

When headphones are connected, an indicator should appear that says “headphones.” If the word “headphones” appears when no headphones are connected, then there is probably a problem with the headphone jack. Try cleaning the headphone jack gently.

2. Reboot your device

If the volume level is set correctly, but there is still no sound, then restart the device. Maybe this will help.

3. Identify the problem

No sound from speakers or headphones?

Check for sound from the device's speaker, then try connecting headphones.

Check the sound

when receiving a call (receiving SMS)
when listening to music
in running applications.

If the sound is consistently audible through the speakers and headphones, but there are problems with the sound, for example, in applications, then most likely it is a software glitch. Partially missing sound is most likely a software glitch.

I had sound when listening to music through speakers and through headphones, but the sound in applications only worked when headphones were connected.

I solved the problem like this:

I launched the application and inserted headphones. I used the keys to increase the volume and at that moment pulled the headphones out of the socket. The volume began to increase, the sound in the applications started working!

Perhaps resetting the settings will help:

Settings - General - Reset - Reset all settings

The settings will be reset to factory settings, but all information (contacts, notes, music, videos) will remain.

If you have followed the first two points of this article and there is consistently no sound from the speakers, but there is sound from the headphones, then there is a high probability that this is a physical problem.

Try pressing down on the device from the top and bottom of the speaker, tap that part lightly. If the sound appears, then this is a physical problem. You need to contact the service center.

If you are unable to identify the problem, you can try updating the device firmware.

If you have a device with a jailbreak and you installed programs from cydia, then the problems may be related to this. In this case, updating the firmware can also help.

Over time, your favorite iPhone or iPad may become damaged. One of the common problems is the sound disappears. You should not immediately take the device to the service center; perhaps there is a chance to fix it yourself. How to solve sound problems, quickly fix the speaker on your iPhone, iPad or IPod touch and make it work even better, read the article.

Possible problems with sound on iPhone, iPad, iPod touch and their solutions

Sound problems on Apple devices may include the following:

The speaker does not produce sound;
There is no sound when calling;
There is sound in the headphones, but the device itself does not play it.

In all cases, the cause of the problem is one thing - the operation of the external speaker. All that remains is to figure out whether the iron part of the device is broken or the operating part.

The sound works in headphones, but does not play through the speaker

In this case, you should pay attention to the notification panel, which is located at the top of the device screen. If there is a headphone icon on it, and at this time they are not plugged into a special jack, then the problem is in the input itself. Most likely, some debris, dust or water has entered the input into which the headphones are inserted. In this case, the system will begin to think that something is connected to the device and output sound not to the speaker, but to an external headset. To get rid of the problem, you need to manually clean the connector, for example, with a toothpick or cotton swab. It is advisable not to use hard or metallic objects, as this may further damage the device. The following may also help: insert and remove the headphones several times and restart the device.

iPhone or iPad does not play sound

If the problem is not with the headphone input, then most likely it is with the system settings themselves. You will have to act tough, so it is highly recommended to create backup copy all data stored on the device, otherwise it will be permanently erased. The first thing to do is check for an iOS update:

If your device has latest version firmware, there is only one thing left to do - reset all content and settings:

What to do if nothing helps

If neither cleaning the headphone input, nor resetting the settings, nor updating the system helped, then there is only one thing left to do - take the device to a service center to get help from a qualified specialist or replace the device if it is under warranty. This is the only way that will help get rid of the problem, since the reason could be anything, in any microcircuit of the device.

If the microphone on your device does not work

The same thing can happen to the microphone on Apple devices as to the speaker: it stops working. The reasons why a microphone will stop recording sound or begin to transmit it worse are the same as with a speaker: the holes through which the sound passed for recording are clogged, some error occurred in software the device or its internals have been damaged. To make the microphone work, update the software, reset settings and content, and clean the holes. But before you do all this, check your recording settings:

If the device does not produce sound through an external speaker, then the problem is one of two things: hardware or software. Try the solution options for both cases and, if none of them help, take the device to a service center for repair or restoration. Do not try to disassemble and repair it yourself, as this may lead to even greater damage that will not be covered by the warranty.

iPhones are smartphones that are gaining popularity every year. There may be many reasons why sound does not work on iPhone 4s, but they are all divided into hardware and software.

If the sound stops functioning normally after the phone simply fell, or water got in, then the problem is at the hardware level, it’s better not to repair it yourself, contact the service center for help.

If the sound disappears for no reason, then most likely the problem is a software glitch. Here you can try to restore the sound yourself.

Identify the problem

First, you should find out whether there is no sound only in the speakers, or in the headphones too.

Check the sound when:

It happens that the sound is normally audible both in headphones and in speakers, but when launching applications it disappears, or it only works in headphones. This is 99% a software error.

By the way, if the sound in the application only works in headphones, then there is a way out.

Do the following:

connect headphones;
log into the application;
Hold down the volume up button;
Together with the button held down, you need to sharply pull out the headphones and continue to hold the volume button.

In most cases, this procedure helps solve the problem with sound in applications.

We also recommend that you try to lightly press the phone down and on top of the speaker, or lightly knock on this place. If during compression or tapping the sound appears for a few seconds, then the problem is physical, in the hardware. In any case, you need to take it to a service center.

If the problem cannot be accurately identified, then it may be a serious software glitch, which cannot be eliminated by rebooting and resetting the settings. We advise you to either update the firmware or reflash the phone.

It is also worth considering that if you have an Unlocked phone, jailbroken and cydia installed, then this may be the problem. Reflashing should help.

Turn up the volume

If the sound does not work either on the phone's stationary speakers or on headphones, try adding volume with the volume up button (it's located on the end of the phone). If the sound is set to maximum, but you hear nothing when playing a melody, read the article further.

Reboot your device

If you have checked that the volume on your smartphone is set correctly, but there is still no sound, try restarting your phone. Hold down the lock button, wait until the phone turns off, and then turn it back on using the same action.

This is done this way:

We make a backup copy just in case, but after resetting the settings, video, music, contacts, notes and other personal data should be preserved.

Connector problem

Most often, the sound on the iPhone 4s stops working after listening to music on headphones. A person listened to music, took out the headset, and then, during a call, he does not hear either the call itself or the person who is calling, and when adding sound to the menu, he writes “Headphones.”

In this case, the problem is in the headphone jack. Either it is broken or clogged. Try cleaning it with a damp cotton swab lightly dipped in alcohol, and then blow it a little with a hairdryer. If the problem is not solved, then the nest is broken.

Sometimes people do not carefully remove their headphones, and the plug remains inside. As a result, the phone thinks that the headphones are inserted, but in fact they are not. Phones with this problem are brought to services, but not often.

Sound control chip

If the sound stops working after the phone is dropped hard, or after moisture gets inside the device, then there is a problem with the sound control chip. There is only one solution - go to a service center and change the microcircuit. Expensive, but the phone will work fully. If this part breaks, there will be no sound either with or without headphones.

Mechanical deformation

If the sound is on your favoriteiPhonegoneafter a strong fall, there can be many reasons, for example:

These are the most common sound-related damage caused by a fall.

Moisture got in and the sound stopped working on the iPhone 4s

The telephone is a fairly delicate technology. For it to fail due to moisture, it is not necessary to throw it into a river or a glass of water. You will be surprised if you find out that phones fail after conversations in light rain, or after a person carelessly picks it up with wet hands.

Moisture can either completely break the phone or render certain of its functions, including sound, unusable. Both the speakers and the audio control chips fail. To correctly diagnose a breakdown, you need to contact a service center.

If your phone gets into water, the first thing to do is turn it off and, if possible, disconnect it from the power. De-energizing occurs by removing the battery.

The problem is that iPhones do not have direct access to the battery, meaning you need to disassemble half the smartphone to get it. If you do not have experience disassembling Apple equipment, we advise you not to try to disassemble your iPhone 4s yourself. Just turn it off and quickly take it to the specialists.

Video: Apple IPhone 4S sound problem

The protective grid is clogged

If the sound does not disappear completely, but becomes muffled, unclear, or interference appears, then the problem is in the protective mesh of the speakers. You just need to clean it with a cotton swab. It is very easy to check the functionality after cleaning.

First, record something on a tape recorder, and then listen to it. This will test both the microphone and speakers. We recommend cleaning the microphone connector as well.

Regardless of the source of the problem, we advise, if possible, to take the phone to official service centers for diagnostics. Besides, it's free there. If a person lives in a small town, then most likely there will be no official Apple service center nearby; you will have to find out the cause of the breakdown yourself. Follow the tips listed above, and under no circumstances climb inside a smartphone without experience in this!

Reading time: 12 min

In this article I will tell you why there is no sound on the iPhone when incoming call or receiving SMS. Let's figure out what settings need to be made to restore functionality to the phone.

This article is suitable for everyone iPhone models 11/Xs(r)/X/8/7/6 and Plus on iOS 13. Older versions may have different or missing menu options and hardware support listed in this article.

Let's go from simple to complex.

There is no sound because... it's disabled

Despite the fact that the iPhone is a fairly reliable gadget, users sometimes experience that the melody suddenly disappears when receiving an incoming call or SMS.

Ask your question to a specialist

Don’t know how to solve a problem with your gadget and need expert advice?

Often the ringtone stops playing because the iPhone has been switched to silent mode. Of course, this explanation is quite simple, but in most cases it is the one that becomes correct, especially for new device owners.

To solve this problem, you need to check the volume switch on the left side of the iPhone. If this switch is set to silent mode, then you just need to move it. will play again.

When the volume switch is in the required position, but the melody still does not sound, your gadget may need a reboot. Performing a reboot will solve the software errors that caused the ringtone to disappear. To do this, press and hold at the same time Home buttons and power until the bullseye logo is displayed.

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On iPhone 7 and 7 Plus, hold down the volume down and power buttons.

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If the sound disappears due to software error, then after such a reboot it should appear again.

"Do not disturb" option activated

When the ringtone on your iPhone stops working, you need to check if the “Do Not Disturb” option is activated. By mistake, users often activate this mode without noticing it. When a crescent-shaped icon is displayed at the top of the screen, it means that the Do Not Disturb mode on the gadget is turned on. It turns off all sound notifications.

This problem can be solved very simply, just follow these steps:

Swipe your finger across the screen from bottom to top.
Open “Control Center”.
Turn off the mode.

After this, the sound signal should appear again.

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Checking the sound settings

It is possible that problems with the ringtone occurred due to incorrect sound settings.

Open “Settings”.
There we select the “Sounds” menu.
Set the appropriate notification and ringtone volume.
Turn on “Change with buttons”.

This will allow you to adjust the volume of the melody using the volume buttons, which are located on the left side of the iPhone.

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Headset mode started incorrectly

When the above methods do not help solve problems with no sound when SMS and incoming call, which means the problem is more complex. For example, your device may have been left in headset mode by mistake. You can check this in the Music application or using the “Control Center”, where you need to click on the “Devices” icon.

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Then we try to connect and disconnect the headphones several times, carefully clean the Lightning connector with a toothpick and restart the iPhone.

Solving the problem using AssistiveTouch

One of the calls made should return your iPhone to full functionality. If this does not happen, then the problem is most likely technical plan.

Erase content and reset settings

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This option should only be used in extreme situations. To delete all content on the gadget and reset settings, go to the “Settings” menu, select “General”, then “Reset” and “Erase content and settings”. We check that before resetting the gadget when iCloud help or iTunes.

Mechanical problems

If there is no sound on your iPhone when making a call, and the methods listed above did not fix the error, you need to contact a service center. Diagnostics will help determine the reasons why there is no sound:

Speaker damage. The problem occurs as a result of a blow or fall. Eliminated by replacing this element.
Audio channel is dirty. When you actively use your phone for a long time, small debris can clog its audio channel. Problems can be resolved by carefully cleaning the audio channel.