Hello Siri doesn't work. Siri doesn't work on iPhone and iPad, how to fix it? How to turn off voice control on iPhone

"I updated to iOS 12 on my iPhone X. "Hey Siri" stopped working. I've tried everything I can think of, but nothing helps. What should I do?"

Users who have just updated their iPhone to iOS 12 may encounter this error. When asked “Hey Siri,” Siri does not listen or respond. If you have the same problem, in our article you will find 5 solutions in a situation where Siri doesn't work on iOS 12.

Before moving on to ways to solve the problem, let's first clarify some points, because “Hey Siri” does not work unless the following conditions are met.

  • Make sure your device is not facing down.
  • Make sure that the Smart Cover is closed on your iPhone/iPad case.
  • If you are using an iPhone 6 or earlier, iPad or iPod touch, make sure they are connected to a power source.
  • Make sure the device is not in power saving mode. Hey Siri doesn't work when the battery is low.

If these tips do not help, proceed to the solutions suggested below.

Method 1: Update “Hey Siri”

If you can't wake up Siri by saying “Hey Siri,” you can turn off Siri temporarily and then turn it back on. Just go to Settings > Siri & Search. Turn off Listen to “Hey Siri” and Call Siri with Home Button. Wait a bit and turn it on again. After that, set up “Hey Siri” on your iPhone/iPad.

Method 2: Turn off dictation

Hey Siri may sometimes not work when dictation is enabled. To fix this problem, try turning off dictation. Go to Settings > General > Keyboards, here you will find the “Enable Dictation” option. Disable this function and try using "Hey Siri".

Method 3: Force Restart iPhone/iPad with iOS 12

If none of the methods work, perhaps forced reboot iPhone. Below is how to force restart your iPhone/iPad.

For iPhone XS/XR/X, iPhone 8/8 Plus users: Press and release the Volume Up button and then the Volume Down button. After that, hold down the Side button until the screen goes dark and the Apple logo appears.


For iPhone 7/7 Plus users: Press and hold the Volume Down button and Power button at the same time until the device restarts.

For iPhone 6/6s and earlier, iPad users: Press and hold the Home button and the Power button until you see the Apple logo.

Method 4: Check your internet connection, reset if necessary

“Hey Siri” works mostly as long as you have a stable network connection. If you're not connected to the Internet, Siri may say "Sorry, there's trouble connecting to your network" or "Please try again in a while." In this case, you need to check your Internet connection. Try turning on airplane mode first. This will lock all systems mobile transmission data and Wi-Fi. After a while, turn off airplane mode and check if the “Hey Siri” function works.


In some cases, you will need to reset your network settings. This will not delete data on the iPhone/iPad, but will only restore all network-related settings to factory settings. To do this, go to Settings > General > Reset and select Reset network settings.


Method 5: Fix iOS 12 system glitches to solve Siri problem

All the above methods did not help to fix the situation when “Hey Siri” stopped working on iPhone/iPad with iOS 12? Don't worry, the final remedy is Utility, a powerful iOS 12 system recovery tool that can easily deal with various system bugs and app crashes. By using simple actions Your system will be completely restored without data loss. If you don't know how to fix the "Siri doesn't work on iOS 12" error, use the reliable Tenorshare ReiBoot program.

Below are instructions for using ReiBoot to restore the iOS 12 system.

1. Start by downloading and installing the program on your PC/Mac. Then connect your device to your PC/Mac.


2. In the Main Menu, select “Fix operating system" and click on "Fix".

3. Download the firmware package from the Internet. It will be used to restore the operating system.


4. The download process will not take much time. After it is completed, click on “Fix” to start the recovery process. After this, your device will reboot in normal mode.


Now you can use “Hey Siri” without any problems. If you still have any questions regarding iPhone crashes, for example, or your iPhone is frozen, this utility iPhone system recovery will help you in these situations too. The program now also supports new iPhones XS/XS Max/XR and iOS 12.

If you know other solutions when Siri doesn't work or "Hey Siri" doesn't respond, please share them in the comments.

The Siri head assistant has long been an integral part of Apple gadgets. With its help, you can easily find out the weather, find a suitable restaurant, or just fool around by asking someone to tell you a joke. However, users may encounter the problem that Siri no longer works on their iPhone. The problem occurs both when activated by voice on the iPhone, and when launched from the Home button. Let's figure out why the voice assistant doesn't work and how to fix it.

To figure out why Siri stopped responding to user requests, check the list:

  • Is your iPhone 5 connected to the Internet via 3G, LTE or Wi-Fi connection.
  • Make sure your device's microphone is working properly (call a friend).
  • Make sure Siri on iPhone is enabled in Settings.
  • Pronounce phrases clearly and loudly.

In the vast majority of cases, this is due to problems with the Internet connection, due to which it is impossible to display information at the user’s request. Therefore, immediately check your internet connection via Wi-Fi or mobile data connection. If nothing has changed, look below.

Smartphone location

Before you try to enable siri by voice on your iPhone, make sure that the phone is located at the required distance to recognize the voice command (up to a maximum of 2 meters). For example, if you are in a room where there are several devices under iOS management, your command will be processed only by the gadget that is closest.

It’s better to immediately make sure that the assistant really hears you by speaking directly to him through the speaker.

Rolling back settings

If you begin to notice problems in the operation of the voice assistant and other system applications, there is a possibility of system failure. In this case, troubleshooting problems with siri will require rolling back the device to its factory state.

This can be done either through the additional options of the device, following the path: “Settings” - “General” - “Reset” - “Erase content and settings” or by holding down the power button and the Home key. Please note that on new Apple smartphones that do not have a Home key, you press the lock button and the lower volume rocker. Afterwards, we authenticate via Apple ID and try to call Siri.

Updating to the latest iOS

To use siri, your device must be updated to latest version iOS. Sometimes it happens that the assistant receives a package of new updates that do not work correctly on old version BY. Check for a new update (Settings - General - Software and updates) and, if there is one, install it on your phone, this should fix the situation.

Enable the option in the settings

In the settings, make sure that Siri is really active; this should be indicated by the green toggle switch located opposite the function name.

And to restart siri, just turn it off for a while and start it again. For the changes to take effect, additionally restart the device.

Siri takes a long time to respond

If you contacted Assistant on iPhone 6, but it did not respond to the task assigned to it, look at what language it recognizes voice commands in. You can see this in the settings of the utility itself. Your native language must be set in the line, otherwise you are unlikely to receive a response.

Microphone failure

For example, some users may notice that when earpods are connected, the assistant responds to all commands, and when it is disabled, it categorically refuses to work. Then you need to check the microphone of your device.

Call and turn on speakerphone; if the other party does not hear your voice, the chances of hardware problems increase significantly; only iPhone repair can save the situation.

To definitively confirm this theory, record a video on front camera and play the recording, if nothing is heard or the sound makes itself felt only a little, then you have found the cause of all the troubles. Therefore, instead of constantly shouting “hey Siri”, it is better to send the gadget to service center to replace the module.

Conclusion

When siri commands for iPhone in Russian stop being processed, and the home button ignores the appearance of the assistant, then it’s time to find out what’s wrong. First, open any website in your browser and make sure there is Internet.

Consider several ways to solve the problem above. Check the system functionality and software updates again. Be sure to make sure that the hello Siri function has been activated and that you have not been talking into space this entire time.

Video

Function " Hey Siri!", which calls the voice assistant, is one of the relatively few features that was blatantly snatched from the guys from a competing platform (OK, Google). In this material we will tell you which Apple devices it works on, why it is needed and how to turn it on with your voice and make some personalization settings. Instructions for beginners!

In contact with

Thanks to voice assistant Siri, almost every owner of an iPhone (4s and older), iPad (third generation and older, as well as all iPad mini devices), iPod touch 5g and Apple Watch can call callers by voice, set alarms, write messages and even dictate texts. More detailed list useful commands you can read it.

And if previously you had to hold down the “Home” button to activate the function, now you just need to say the phrase “Hey Siri!” (the function appeared on iOS 9 and also works on later firmware versions). True, there are some nuances here too.

On which iPhones and iPads does Siri voice activation work?

Calling Siri by voice will work on supported devices as long as they are connected to a power source. The exception was top gadgets such as iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE and iPad Pro, which are almost always ready upon request “Hey Siri!” respond and execute a voice command.

How to activate the “Hey Siri!” feature on iPhone and iPad?

1 . Open SettingsBasicSiri.

2 . Activate the " Hey Siri!", switching the corresponding toggle switch to the active position.

3 . The assistant will prompt you to press the “ Tune” and repeat some simple expressions to better remember your voice, to further reduce the chance of others accidentally activating Siri on your device.

Note to owners of high-end devices in which you can activate Siri without connecting the gadget to a power source - time battery life will certainly decrease.

Russian-speaking Siri was released quite a long time ago (back in 2015), but as practice shows, it still does not always manage to successfully recognize Russian speech. The peculiarities of pronunciation of surnames lead to the fact that even calling the necessary contact becomes more difficult. And sometimes the assistant does not perceive the owner’s request at all, although he clearly pronounces the command into one of the microphones.

Problems also arise when a smartphone is resold without erasing the old settings. Let's say you purchased a used iPhone, and the assistant in it is configured to work only from the voice of the previous owner. As a result, it is unlikely that you will be able to use the service; messages will constantly appear that the assistant did not understand you.

To customize Siri's response, go to the corresponding settings menu. If it was turned on, turn it off and restart it after a while to reset the settings.

The same applies to background mode- “Hey Siri.”

Now you need to record a sample of your voice with the text: “Hello, Siri” into the gadget’s memory. The system will ask you to repeat this code phrase several times - to be sure, to accurately capture the voice specifics of the new owner. Try to perform this procedure in as quiet a manner as possible so that no noise distorts the sample. Each time, change the intonation of your pronunciation a little, achieving naturalness - the way you usually say it.

Now check the functionality of the assistant - the smartphone should vibrate in response to a standard greeting (if you are using a headset, a sound signal will be played).

But the cause of problems is not always in the voice or settings. For example, Siri does not respond to the welcome activation command when the smartphone is lying face down - i.e. being in Facedown Detection mode (by the way, you can keep in mind this quick way turning it off).

In this case, the solution will be a little non-standard - in the settings, in the privacy section, select the item movement and fitness. In it, deactivate the fitness tracking slider, this will allow Siri to launch even when the iPhone is in “facedown”.

Another reason whySirimay not respond to the owner’s commands - lack of access to the Internet (viaWiFior from the network) or the transmission speed is too slow for interactive operation.

Sometimes mechanical factors are to blame, for example, the channels of a smartphone’s built-in microphones are clogged with dust (or flooded). It turns out that the assistant simply does not hear you. To rule out a problem with microphones, connect a headset and try calling Siri through it.

In all cases of problems withSiri A simple reboot of the iPhone helps. Then, in the main settings section, disable and re-enable the application. After this, the assistant should work as expected.

If the problem persists, try restoring your smartphone by updating the firmware to the latest version. Perhaps the cause of the problem lies in the inconsistency of system versions.

Hi all! Do you use Siri? Even though it's a wonderful voice assistant that you can always talk to, it's not something I use very often. After all, it is far from real artificial intelligence - there are shortcomings and it is stupid to deny them. And when her “deafness” is added to all this, then in general “even if you stand, even if you fall.” Yes, in some cases Siri begins to have problems recognizing your voice - you can yell at your iPhone as much as you like, but she still won’t hear anything.

Although... sometimes screaming really helps. But we are cultured and sane people! Therefore, let’s not immediately raise our voices and yell at our gadget, but let’s try other (calmer) methods to force Siri to pay attention to us. Which ones? Now let's figure it all out. One, two, three, the Christmas tree is on fire. Let's go!

If we consider the situation “in general”, then there are only two reasons why the voice assistant does not distinguish our commands:

  1. Software.
  2. Hardware.

Let's start with the first one...

Reason #1 – iOS malfunctions

While I am writing this instruction, another version has been released software for iPhone and iPad. And, as usual, some errors were eliminated with her arrival, while others were added. I wouldn't mention this, but this story just happened to me:

Having downloaded and installed the latest iOS, I decided to check how things were going with Siri? And I received no response to my cheerful “Hey Siri.” When started “from the button”, it also did not respond to the commands at all - it simply did not hear. And this all happens after updating the firmware! And you say bug fixes...

It's good that everything was cured. But it won’t always be this easy - so here are some more tips for restoring Siri to working in the event of software failures:

These are the simple (with the exception of the last two) steps. True, there is always the possibility that none of this will help. And that's why…

Reason #2 – Microphone failure

Siri “hears” and recognizes our speech thanks to the microphone. Accordingly, if this part does not work, then the voice assistant will not respond to our voice and recognize it. How to find out that the microphone is to blame for everything? There are several ways:


So, if when playing a video (which was recorded on the front camera) you hear noise instead of sound, and all the other problems described above are not alien to your iPhone, then most likely we have found the culprit of Siri problems. What can be done in this case?


Of course, if the iPhone or iPad is under warranty, then you don’t need to do any of this - it’s enough (most likely it will be replaced with a new one).

However, you shouldn’t be upset even after the end of the warranty period - repairs will not be expensive (the price of the cable is small, and the work is not that hard - with proper skill you can do it yourself).

But, as usual, I believe in the best and hope that Siri will begin to recognize your voice without assembling and disassembling the device and visiting a service center.

P.S. It seems to me that for such an outcome of events it is necessary to “like” or click on the buttons social networks! And of course, I always look forward to your questions and stories in the comments - write!