Problems when making purchases. What does in-app purchases mean in the App Store? In-game purchases are not made.

All iPhone users must use a program such as App Store, without it a fashionable gadget loses many functions necessary for modern man. When buying a new smartphone, a person must go to this program store in order to download from there other programs that he plans to use.

This may be different social media, productivity apps and games. There are a lot of different applications in the App Store that both help a person stay productive and exist simply for entertainment. In order to download any program, you must agree to the rules of its use.

In the description of many programs, you will notice that there is a note that it has in-app purchases. What is this and does this mean that by installing the program you agree to purchase something inside the program?

So, they only buy additional content within a program. Not all programs have this option, so you need to pay attention on the inscription next to the “download” button or “buy”. If the inscription says that this application includes in-app purchases, then the program supports this function.

If there is no download fee, then the user will see a “download” button, but this does not mean that the program will be for you absolutely free.

It may require a one-time or monthly subscription to some content, and this subscription may open up both some specific functions of the program, which you, in principle, can refuse, as well as all existing ones in principle - in this case, without a subscription you will not be able to you will be able to use the program.

Additional content purchased in the application may vary, and there are several types.

It can be Consumables, they are usually present in games, these can be additional lives, some currency that is valid only within the game. Such a purchase is always made as needed, that is, if the user runs out of lives in the game, then he can buy them, but until they run out, there is no need to purchase them.

And every time, if necessary, the user must again buy the consumables he is interested in. It's worth noting that some apps won't transfer content you've purchased to another device. That is, if the game was originally installed on an iPod and purchases were made on it, then if you install the game on an iPhone, the level you achieved in the game will be transferred, but the purchases will not.

Non-consumables, which are purchased only once. These purchases transfer from one device to another if they share Apple ID. Such purchases can also be restored. Typically this may involve turning off advertising in the program, purchasing additional characters, accessories, or additional game levels.

There are also non-renewable subscriptions, usually subscription for a certain period or seasonal. Purchasing the next similar content is possible only after the end of the previous one. In this case, the user must purchase the subscription he needs. Renewable subscriptions automatically renew after the previous one ends.

Typically this subscription is made once a week, month or year. Many customer acquisition programs can provide free trial version. When purchasing such a subscription, if you want to unsubscribe from its constant renewal, you will need to perform a certain set of actions.

In order to make a purchase built into the program, you need to enter your ID. If you are unable to complete your purchase, you should check the entries you entered. card details or electronic wallet with which you want to pay for this purchase.

So, an in-app purchase doesn't mean you are forced to buy anything when you download it. Only you should make the decision to purchase additional content, and the device is required at least once will ask you to confirm your desire purchase any in-app purchase. Such purchases can be different, sometimes the application cannot work without them, and sometimes it is quite possible to do without such purchases.

You can make in-app purchases the same way you normally make purchases. paid applications in the AppStore. Typically, such purchases are made in games; many users make such purchases so that the user has more options in the game.

Also, such purchases are often made in applications with video content or in magazines, when you need to buy a subscription every month.

You can't make a purchase at Google Play, because the payment was declined or not processed? Follow the steps below.

Use another payment method

If there is a problem with one payment method, try using another.

Troubleshoot problems with your bank card

You may see one of these messages:

• "The payment cannot be processed: there are insufficient funds on the card."
• "The transaction could not be completed. Please use another payment method."
• "Transaction failed."
• "Unable to complete transaction: card has expired."
• "Update this information bank card or use another one."

To resolve these issues, follow the steps below.

When you use a credit or debit card online, your bank may now request Strong Customer Authentication (SCA) (that is, send you a passcode with via SMS or at email, ask a secret question or redirect to the bank’s website).

The PSD2 Directive was introduced to provide greater security for online payments. It is not Google that requires strong customer authentication, but the bank that issues your card. For any questions, please contact the issuing bank (the telephone number should be indicated on the back of the card). If you are having trouble making purchases on Google Play, you can try

If you received a promotional year from us for an in-game purchase for a game in the App Store, then you must activate it as follows:

• Step #1: Open app Store on iPhone/iPad
• Step #2: Click on the "Selection" section (it is selected by default)
• Step #3: Scroll to the bottom of the page
• Step #4: Click on the "Enter Code" button.

• Step #5: Enter your AppleID/password.
• Step #6: Enter the promo code.
• Step #7: After launching the game, make sure that the in-game purchase appears in the game.

If your in-game purchase has not been credited, please contact support@site.

How to return an in-game purchase made in the App Store?

There may be several reasons for returning money spent on purchasing a particular in-game product in the App Store. The purchase did not meet expectations, was made by mistake, or never reached you at all due to a technical error, etc. Don't be upset - this is a fairly common situation, and getting your money back is not difficult at all.

After reading this article, you will get the answer to the question of how to do this. First you need to launch iTunes on your Mac or PC, log in and go to the “Information” section account/Account info".

Enter the password:

After going to the “Account information” page, scroll down and find the “Purchase history” section.

Click “See all”:

After clicking, the “Report a problem” option appears in the list of recent purchases; click on it. Yes, you can only get your money back for recent purchases, so don’t put off resolving the issue of returning for too long.

We are automatically redirected to a specialized section of the Apple website. Enter your Apple ID details and continue.

We are then asked to describe the problem that has arisen. You can choose any of the proposed options or write something of your own.

Well, that’s all, our message has been accepted, all we can do is wait for the money spent to be returned to our card.

How to choose the right nickname in the game?

Your nickname in the game will also be displayed on the Nova Games forum. The name you choose must meet several requirements. It shouldn't be:

• shorter than two characters;
• contain special characters;
• begin or end with a space;
• combine symbols from different languages.

Try to avoid using obscene words so as not to offend the feelings of other players and not get banned.

How to delete a game?

Find the game icon on your device. Tap and hold the icon until it begins to vibrate. Click on the cross in the upper left corner, a window will appear asking you to confirm the deletion. Click "Delete" and the application will be deleted. To exit edit/delete mode, press Home button.

How to download and install the game?

Open the App Store and use the search function to find the app you want.

Open your browser, go to our website, select the game you are interested in and click on the “Download to App Store” button. You will be automatically redirected to the App Store with the required game.

How to exit the game correctly?

Double-click the Home button and you will see the multitasking panel. In order to close an application, you need to slide your finger across it (swipe) from bottom to top.

I'm having difficulty playing on iPad 1-2. What to do?

Game performance on first-generation devices may not be as high, or the game may not launch at all.

Since all released games keep up with the hardware capabilities of new devices, support for outdated models is not provided. For this reason, most of our games perform best on later iPad models.

Carefully look at the description of the game in iTunes, we always write a list of supported devices, but if your device is included in the list, we recommend taking the following steps, which help most of our users:

• Before starting the game, close all programs that are running background through the multitasking panel.
• Remove unused applications.
• Reboot your device.
• Clear cache and cookies.

We do not guarantee that these methods will completely resolve your issues, but we hope that these measures will help you improve your game performance.

How to take a device photo on iPad, iPhone or iPod?

Press the "Home" button and the power off button at the same time. You will see a white flash and a click will notify you that the photo has been taken. You can find screenshots in the Photos folder on your device.

Troubleshooting general problems

An error occurred with an already completed purchase.

Error messages

I can't make a purchase. What should I do?

If you're trying to buy something through the Steam website, try doing the same through the Steam app, or vice versa.

Disable or completely remove any software VPN or proxy you are using, restart your computer and try making the purchase again. All transactions through anonymous proxies will be rejected by Steam.

If you are unable to complete your purchase, please contact Steam support with all details, including your username. Steam account and the exact error message you are seeing.

I'm currently traveling in another country and can't buy anything. How can I solve this problem?

Make sure any VPN or proxy software is disabled and try to make a purchase using the billing address that appears on your bank statement. If the problem persists, contact Steam support, indicating in the letter your Steam login, your country and the country you just visited.

Steam informed me that the purchase was unsuccessful, but there is an outstanding bill on my credit/debit card. Why?

If the error message you receive when your purchase fails includes the words “on hold,” it means you were unable to provide your bank.

In these cases, most banks will still allow the purchase to go through, transferring funds for the purchase amount, even though the information entered is incorrect. Steam Always will reject a transaction that has an incorrect address or does not pass CVV verification. Steam will not take funds allocated by your bank. This amount will be released and transferred to you after a certain period, depending on the rules of the bank. Typically this takes up to 10 business days.

My prepaid gift card doesn't work on Steam. Why?

Most gift cards require registration on the issuer's (the bank that issued the card) website before they can be used for online purchases. Information regarding this process can usually be found on the page whose address is printed on the back of the card.

If you didn't register your gift card before attempting to purchase, it's likely because the issuer is withholding the amount of the failed transaction. This withholding will be released from the issuer's bank after the period specified in the rules has passed, which can be up to 10 business days.