How to connect a wireless mouse if you have lost the adapter. What should I do if I lost the USB receiver for my wireless mouse? I lost the receiver for my Logitech keyboard or mouse, what should I do? Logitech receiver is broken, what to do

Wireless USB Mouse adapters are compact and small antennas, but this convenience also has a downside. If any of you have lost the USB adapter from your wireless mouse, what to do first is not to panic. In many cases, you can replace the adapter with another one. I performed this procedure myself and helped several friends. The problem is really common, but can be solved in several ways.

Method 1: write to technical support

If you have lost the receiver from a wireless mouse from a well-known manufacturer, then the first thing you need to do is write to the official technical support service. There is a high chance that you will be asked to take a photo of the device and will be sent a new adapter to replace the one you lost. There is a lot of information on the forums about users who have used this method. For example, Logitech sends a USB adapter for free in most cases.

The only caveat: find out the cities where they deliver. Company policies change periodically. If this is only Moscow or St. Petersburg, then you will need a relative or friend from these cities to receive the device and then send the USB adapter to your address.

Method 2: Logitech Unifying Receiver

This method Only suitable for Logitech products. If your device has the “Unifying” logo - a red sun icon - then you can use any receiver with this image - not necessarily the original one that you lost. Moreover, you can connect up to 6 devices from Logitech to one receiver: keyboards, mice, clickers, etc. What should I do for this? We need them all to support this technology, and also download the Unifying application from the official website. This is what will help you set up wireless mouse to another adapter.

You can buy an adapter with Unifying technology on the Internet: both used and new. Price – about 500-700 rubles.

Method 3: Configuring to a different adapter

This method is the most difficult and does not always work. When searching on forums for the question “how to connect a wireless mouse to another adapter if you happen to lose yours,” you most often hear the answer “no, it’s impossible.” However, I managed to solve this problem in one case. In one more case, unfortunately, all the methods really didn’t work. But if I lost the USB adapter from my wireless mouse again, I would check them too.

Remember that, in most cases, you will not be able to use a USB adapter from a similar mouse in place of the one you lost. Device recognition is performed by ID, so the wireless receiver simply will not see your device. However, there is one way that you can check if you have a similar USB receiver on hand. Here's what to do:

  1. Turn off and on the mouse. The batteries must also be charged.
  2. Place the device close to the USB port.
  3. Insert the receiver into the USB port.
  4. No later than 15 seconds after this, simultaneously hold down the middle button (wheel) and the right mouse button.
  5. After a few seconds, the mouse and receiver will be paired and the device can be used.

This method works, I repeat, for the same manufacturer (or the same model) and not always. But if you can test it and it solves your issue, then this is perhaps the easiest option to continue using the device when you have lost the original receiver.

Step 1: Check compatible USB adapters on the manufacturer's website

If adapters are interchangeable, this should be indicated in the documentation or simply on the page with the characteristics of your device on the website. Sometimes the same receiver is suitable for devices released within 7 years of each other. And you can buy an old receiver for pennies, for example, on Avito.

Step 2: Check drivers and utilities on the manufacturer's website

There is a possibility that USB problem receiver, which can be lost, has already been decided by the manufacturer previously. If the site has software that will help you easily flash another similar receiver, your problem will be solved. For example, for A4 mice this is Office program Shuttle Software G9_G11. What remains to be done is just to buy a receiver on the Internet: on Avito, Ali Express, etc.

Step 3: contact the service center

You need to find out whether specialists can find you new receiver or bind a wireless mouse to another receiver instead of the one you lost. Often employee experience service center will solve the problem much faster than you would have done. It may happen that the required receivers are idle in the warehouse. It is also possible that specialists know how to flash USB receivers.

There is another way: reprogram the receiver yourself. In this case, you will need special knowledge and software. The USB receiver should be flashed to a different device ID or the frequency of the received signal should be changed. This method is quite complicated and is not suitable for all devices. Suitable for people with technical knowledge, experience and free time.

If you have lost your wireless mouse adapter, I advise you to immediately contact the company’s technical support, and then check all the methods and steps one by one. In many cases, the problem can be solved and you won't have to buy a new mouse. However, in another case, unfortunately, you will have to purchase a new device.

Few people know about an interesting opportunity that owners can take advantage of wireless devices Logitech company. The technology is called Unifying (from the English “unify” - “unite”) and allows you to connect up to six compatible wireless devices to one USB receiver. Therefore, you can free up USB ports, which is especially useful for laptops that already have few USB ports. Also, this feature will help in a situation when one of the receivers “dies” and you urgently need to transfer the device to another receiver, or when one of the receivers is lost. In this article we will tell you which receivers provide Logitech Unifying technology, how to link multiple devices to one receiver and how to return everything to the way it was, and what to do if your Logitech receiver is lost or broken.

What devices are compatible with Logitech Unifying receivers?

If you already have a Logitech mouse or keyboard, you can determine if it's compatible with Unifying receivers in just a second. Simply inspect your device - on the underside of the device, on the sticker with technical information or there should be an icon right on the case - this means that your model supports Unifying technology. In addition, such an icon must be on the receiver itself.

Many devices released by Logitech lately are compatible with Unifying receivers. List of the most popular models, supporting the described function of combining devices, is contained at the end of the article.

Please note that only devices that are compatible with Unifying receivers (that is, have an icon) can be paired. This means that it is impossible to link any other device that does not support this technology to the Logitech Unifying receiver.

How do I connect multiple Logitech devices to one Unifying receiver?

First of all, we'll need two devices (or more) that are compatible with Logitech Unifying. In our example, we are using a Logitech M215 mouse and a Logitech K360 keyboard.
And, most importantly, you need to download and install a program from Logitech, in which we will pair our devices.

Step 1. We connect one of the receivers to the computer and launch the Logitech Unifying program. Connectivity only one receiver for pairing multiple devices will be very useful if the second receiver is broken or lost.

Step 2. To begin the process of combining (or “pairing”) devices, click the “next” button. The program issues clear instructions with pictures, thereby making the task much easier. If two receivers were connected, you must first disconnect one of the Unifying receivers from the computer, leaving only the one to which all other devices will be connected. After this, the “next” button should become active, click on it.

Step 3. Turn off and on the device that needs to be linked to the receiver.


After restarting the device, in our case the keyboard, a window automatically appears notifying that the keyboard is ready for use, with which we are congratulated:

Now we can connect the next device by clicking on the “connect additional device” button or finish working with the program.

“I want everything back the way it was.” We break the Logitech Unifying connection and assign one device to each receiver.

If you need to break the connection (for example, if you are selling one of the devices or want to connect it separately to another computer), it will also not take much time and effort.

Step 1. We connect the “clean” receiver to the computer and launch the Logitech Unifying program.

Step 2. On home page program, click the “advanced” button and see approximately the following picture:

This means that two devices are “attached” to the first receiver - a mouse and keyboard, and the second receiver is empty. We need to rebind one of two devices to an empty receiver, so we get 1 receiver = 1 device.

Step 3. Select the device that needs to be disconnected from the first receiver and press the “break connection” button. If you have a choice between a mouse and a keyboard, then it is better to unpair the keyboard, because after the connection is broken, the computer will not respond to your actions with the device, and the mouse will be useful to us in the next minute (unlike the keyboard).

Step 4. Select an empty receiver and click the “Link a new device” button. A window will appear in which we are asked to turn off and turn on the connected device. We restart this device (in our example it is a keyboard), after which the device will bind to the second receiver and is completely ready for work.

I lost the receiver for my Logitech keyboard or mouse, what should I do? The Logitech receiver is broken, what should I do?

Unfortunately, sometimes Logitech receivers break. Even more often they get lost. If your device, which is left without a receiver, supports Logitech Unifying technology (i.e. has a special icon), then you can buy such a Logitech Unifying USB receiver on AliExpress. However, given the relatively high cost of a separate receiver (500-800 rubles) and long delivery times from China (at least two to three weeks), perhaps you would be more comfortable ordering a new Logitech Unifying mouse or keyboard. For example, if you have a Logitech keyboard with a broken Unifying receiver, you can treat yourself and buy an inexpensive mouse that supports the same technology and connect the keyboard to the mouse receiver (see How to connect multiple Logitech devices to one Unifying receiver?). It will not be much more expensive than a separate receiver, but it will be many times faster.

Do not rush to get upset if you have lost or broken your only Bluetooth adapter from computer mouse. What to do? The problem can most often be solved without spending a lot of money.

Important! Don't rush to the store to buy a new mouse! The adapter for mice of the same models is programmed differently, so it will not work. The money will be wasted.

First of all, do the following:

  1. Turn the mouse over.
  2. See if there is a special icon at the bottom - an orange square with a six-pointed star inside. The required drawing is shown in the photo below.

This is the Logitech logo indicating that the mouse will work with the Logitech Unifying Receiver. You can connect several to it simultaneously peripheral devices. This is very convenient when your laptop or computer has few USB inputs. A compact USB receiver is inexpensive, around 1000 rubles.

If this symbol is not found, then try contacting the warranty service in your city. Receivers are not sold there separately, but if some kind of malfunction or defect is detected in the device, they will issue a conclusion on the issuance of a new complete set. This method is only suitable if you have kept the receipt and the warranty period has not expired.

Will a wireless mouse work without USB?

Only if initially there was no adapter included with it at all. Find the user manual or search the Internet for information about what type of transmitter your device uses - Bluetooth (Bluetooth) or Wi-Fi. Therefore, your PC must have a built-in signal receiving module.

Note! To pair a mouse with a computer, you need a second working mouse or an active touchpad.

For a Bluetooth mouse, first make sure your PC can receive this signal. For this:

  1. Go to Device Manager.
  2. Find “Bluetooth radio modules” in the list, and in the “ Network adapters» - «Bluetooth devices».
  3. Enable signal reception by pointing to the corresponding icon. It can be activated directly in the device manager by clicking right click mouse and selecting the “Engage” line. Another way is to press and hold the Fn key on your keyboard.
  4. Click “Add device”, find the name of the mouse in the list.